I have deposited amount on 11/06/2026 and till its 5days gone but the balance didn't credited to my trading account. They're asked for all documents amd after provided all correct documents they didn'... See more
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Forex, cfd trading on stocks, stock indices, oil and gold on MT4 and MT5. Trade forex online with XM™, a licensed forex broker.
Suite 101, 63 Eve Street, 1021, Belize City, Belize
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 1 week
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I useing xm 2 year go but its fisrt time scam with me i deposit 1400$ and i make 5000$ porfit and now sent me email your account is close you have do violation for that your account is close and i asking what vioaltion i do you close my account than he not give me any answer its scam dont thing he give you bouns he all do with you scam

Reply from XM
I have officially submitted all evidence to the regulatory authorities (Belize FSC and CySEC), and I am just getting started. I have undeniable proof, including chat logs where your representatives explicitly confirmed my deposit and stated, "We have verified your documents and we are crediting your account."
Despite these official admissions from their own staff, XM Global is now shamelessly denying the existence of my 15,000 TRY deposit. I have shared both your "confirmation" messages and your recent "denial" emails with the regulators to expose this fraudulent manipulation of records.
Let’s see how your license stands against such clear evidence of fraud and misappropriation of client funds. I will not stop until the global community knows that XM Global deletes confirmed transactions and steals money.
I am extremely disappointed with the XM global
I am extremely disappointed with the sudden and unfounded notification I received regarding accounts 113343996 and 113281712. XM’s automated system has flagged me for "cash-back arbitrage," an accusation that is completely false.
I want to state the facts clearly:
1. No Bonus Manipulation: I have never attempted to withdraw, move, or "game" bonus funds between accounts. Any credits provided were used strictly for trading margin as per the Terms and Conditions.
2. Strategy-Based Trading: My trades are based on technical market analysis, specifically Fair Value Gaps (FVG) and stock strategies. I am not an "arbitrageur"; I am a trader making decisions based on price action.
3. Unfair Automated Flags: It seems XM’s system is incorrectly flagging users who manage multiple accounts or trade specific patterns.
I have been a loyal client, and to be accused of fraudulent activity without any evidence or human review is insulting. I am demanding a manual investigation by a compliance officer immediately. If my account status is not restored and this false flag is not removed, I will be escalating this complaint to the FSC (Belize) and other relevant financial regulators.
XM Team: Do not give me a generic "contact support" response. I have already emailed your complaints department. I need a real person to look at my trade history and fix this error.
i request people do not trust this broker. its a pure scam. they didnt even contact me.

Reply from XM
Zero customer service xm blocked my profit and disabled my account claming i was using bonus to arbitrage i don’t even nnow what that means

Reply from XM
I always use skrill and Neteller to deposit into my trading account. Now XM removed everything and left me with only bank card method with is a problem in my country banks with XM

Reply from XM
I made a payment of INR 15,000 to my XM trading account (Account ID: 430253997) on 24 April 2026 through Google Pay. The payment was successfully debited from my bank account, but the amount has still not been credited to my XM wallet even after 48+ hours.
Transaction reference ending with: 8991
I have already contacted XM support and shared the payment proof and details, but I have not received a proper resolution yet.
Please help verify this transaction and resolve the issue as soon as possible.

Reply from XM
Very disappointed with XM broker. My stop loss (only $4 risk) was not executed, and the price went far beyond it, causing a full margin call and wiping my account. There was no major news at that moment, yet support simply blamed “market conditions” and refused to take responsibility. I expected better protection and fairness from a broker. Not recommended.

Reply from XM
Update; issue resolved within few hours, though i was worried
my Deposit is still not resolved EWZTSK i have deposited a 10k very irresponsible team. get out of play store if possible. I trusted you and you are the worst of the worst

Reply from XM
Scam platform because they can kicked out anytime when you are in loss but they are mentioned 20% of loss

Reply from XM
I have deposited funds of 1015$ via crypto currency and the amount were deducted from my side but funds are still not reflected in my account and it's been a month i have asked them to refund my funds but they're not even responding. My MT5 Account no: 401059802 SERVER : XMGLOBAL- MT5 15 such a pathetic service i would never recommend anyone for this platform.

Reply from XM
I have sent the details of my deposited amount, but it has still not been credited. I contacted them on WhatsApp and through the message center. I have tried all their contact options, but I am not getting any reply. Everyone, please be careful.

Reply from XM
My trading account number is 352204413, yesterday I deposited 202USD, and I have make profit 191USD, but after few hours stolen my all profit, and when I try to ask live chat they not support anything and so rude, and they said read email from XM, but when I read email there read they removed bonus because I break there rules, but this cheater broke can not say what I break rules, and if u remove bonus I don t care, but how u stealing my profit, if u not my profit amount so I going to make ur complaints against XM at Police station near me, and I advise all traders if who have same problems like this go to police station and make complaint against with this cheater broker, and I told review team here don t say I have contact with ur support team, because I contact with them but they say they can not do anything, now I give my detail already my account number is 352204413, in last if XM not return my money I will make complaints again XM and share all review platform

Reply from XM
XM Global is withholding my funds with no clear justification
I am sharing my experience to warn others about serious issues I faced with XM Global.
Client ID: 57277170
My account has been under review for an extended period, and my withdrawal has not been processed despite full compliance with all requirements.
I have submitted all requested documents, including a stamped bank statement, and followed every instruction given by XM Global. However, the situation remains unresolved.
Key concerns:
My withdrawal requests have been repeatedly delayed or rejected without a clear explanation
No meaningful response has been provided despite multiple follow-ups
I am only receiving generic replies stating that my case is “under investigation”
No timeline or resolution has been given
This level of delay and lack of transparency is extremely concerning when client funds are involved.
What makes this situation worse is that:
XM Global accepted my deposit without issue
But is now restricting access to my funds
Without providing a clear and justified reason
This behavior raises serious concerns about how client funds are handled.
For full transparency, I have already escalated this issue to:
Cyprus Securities and Exchange Commission
Financial Services Commission Belize
Financial Commission
All supporting documents have been submitted.
⚠️ As of now, the issue is still unresolved.
I strongly advise anyone considering XM Global to proceed with extreme caution.
I am still requesting a fair resolution:
👉 Process my withdrawal and release my funds without further delay.
🔴 Update – April 22, 2026
XM has responded publicly again, but unfortunately, nothing has changed.
I am still receiving the same generic response:
👉 “Your case is under investigation”
However:
No explanation has been provided
No timeline has been given
No resolution has been offered
This means that despite multiple follow-ups and escalation, my issue remains completely unresolved.
What is most concerning:
XM accepted my deposit without any issue
But is now restricting access to my funds
While providing no clear justification
This pattern raises serious concerns about how client funds are handled.
For transparency:
I have already escalated this matter to:
Cyprus Securities and Exchange Commission
Financial Services Commission Belize
Financial Commission
All evidence has been submitted.
⚠️ As of today:
No real response. No progress. No access to my funds.
I will continue to update this review until this issue is resolved.
I strongly advise others to be extremely cautious when dealing with XM Global.
👉 I am still requesting a simple and fair resolution:
Process my withdrawal and release my funds immediately.
🔴 UPDATE (April 28, 2026):
Despite all previous escalations, including formal complaints, regulatory contact, and multiple follow-ups, I have still received NO response from XM.
This is no longer a delay — this is a complete lack of communication.
My account remains under review, my withdrawal is still not processed, and no clear explanation has ever been provided.
At this stage, this situation may be considered as withholding client funds without justification.
I have fully complied with all requirements and submitted all requested documents.
⚠️ There is still no resolution.
I will continue to escalate this case publicly and through all available channels until it is resolved.
Account: 57277170
🔴 UPDATE – May 27, 2026
My case remains unresolved.
Since my previous updates, I have continued to cooperate with all requests made by XM, including providing additional documents and verification information.
The withdrawal process has changed multiple times. I was first asked to provide bank account documentation, which was reviewed. Later, I was instructed to use alternative withdrawal methods. After following those instructions, my withdrawal request was again rejected.
I have also received requests related to account verification and cryptocurrency wallet documentation. Despite my cooperation, I still have not received a clear resolution regarding the return of my remaining funds.
My primary concern is no longer the trading account itself, but obtaining a clear answer regarding:
• The status of my remaining balance.
• The withdrawal method that will be used.
• The expected timeframe for resolution.
I continue to communicate with XM and the relevant authorities and will update this review based on actual progress and documented outcomes.
Account: 57277170

Reply from XM
I had made a deposit of Rs 8000, on 13th of april through online bvank transfer but havent recived the funds even in 1-3 business days and its been 5 days since. The response even after submitting requests and mailing are dissappointing, i need a real person to connect to regarding my issues rather than a llive chat bot. The service is absolutely disspointing. The deposits need to be credited to my XM account as soon as possible or i will be filing an report in my nearest police station.

Reply from XM
I am very disappointed with the withdrawal process. My account number is 88848253. I was informed that my account was suspended and that I needed to submit documents to withdraw my remaining balance. I submitted all the required documents and later received confirmation that everything was approved.
After that, I requested a withdrawal of 1141.70 through cryptocurrency. It has now been more than 24 hours, and I still have not received the funds in my crypto wallet.
I have already contacted support but have not received a proper update yet. This delay is very frustrating, especially after completing all verification requirements. I hope the company resolves this issue as soon as possible.

Reply from XM
“I am still waiting for my deposit made on 31 March 2026. It has been a long delay with no proper update or resolution from your side, which is very disappointing.
Payment Details:
Amount: ₹50,000
Date & Time: 31 Mar 2026, 12:32 PM
UPI Transaction ID: 645649495999
Sender Name: Tejendra Pal Singh
Sender UPI ID: tejender.007@okicici
Receiver Name: Shivam Sunil Jagdhan
Receiver UPI ID: q236450725@ybl
The payment was successfully completed from my side, but the deposit is still not credited. Despite sharing all these details, no proper support has been provided.

Reply from XM

Reply from XM
I had a very disappointing experience with XM Global. After making a deposit, the funds were not reflected in my trading account even after a significant amount of time. Despite sending multiple emails and raising complaints, the response has been slow and not helpful.
The lack of transparency and delay in resolving financial issues is extremely concerning. When it comes to money, users expect quick and reliable service, but that was clearly not the case here.
I would advise others to be cautious before depositing funds, as the support system does not seem efficient in handling urgent issues. Overall, my experience has been frustrating and stressful.
Still i have deposited 103 dollars on 14th april done full process and they have not sent me my funds deposit and still not assessed my complaint I have lost the money as you may refund it or reflect it into my account.Because I have no any contact to the further merchant your company provide us to pay them still i have sent many proofs and issues and emails not yet got any resolution. As they only provide assisted answers only.

Reply from XM
Thank you for your response.
However, I have already been waiting for more than 2 months for my withdrawal of USD 875, which is completely unacceptable. How much more time do you want this is very bad behaviour
I have also sent multiple emails to your support and compliance team, but I have not received a single proper response. This lack of communication is very disappointing.
You mentioned that the case is under investigation, but I want to know clearly how much more time will be required. Please provide a definite timeline and process my withdrawal as soon as possible.
I expect a prompt and final resolution to this matter.

Reply from XM
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