XO HOTELS AMSTERDAM Reviews 

9,477
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,382 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being welcoming, friendly, and helpful, often going above and beyond to assist guests. The hotel's location is also a strong positive, with many finding it convenient for public transportation, local attractions, and amenities. Reviewers consistently mention the cleanliness of the rooms and the overall modern standard of the hotel, along with comfortable beds and effective air conditioning. However, some people mentioned issues with the quality of the rooms, citing worn-out furnishings, stained bed sheets, or a lack of basic amenities like shelving or kettles. A few other people also felt that the location, while convenient for transport, could be noisy due to proximity to a highway or that the immediate surroundings were not pleasant. Some reviewers were not happy with the service, reporting instances of rude or unhelpful staff, or issues with room cleaning and breakfast options.

What people talk about most

Location

Reviewers highlight positive aspects of location, often describing it as excellent or wonderful for exploring... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the cleanliness and comfort of the... See more

Facilities

Reviewers mention ambiguous feedback about facilities, with some customers praising the cleanliness,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Service

Customers had ambiguous experiences with service, with many reviewers expressing dissatisfaction with rude... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The hotel itself for Amsterdam is well worth the price! The staff was welcoming and the hotel was clean and upto a nice modern standard. Nice and easy check in and check out. The hotel surroundings le... See more

Company replied

Rated 4 out of 5 stars

Even though the check-in is completely computerized, there was a member of the reception team welcoming the arrivals, including me, in a very friendly way and offering assistance where needed. The te... See more

Company replied

Rated 4 out of 5 stars

Very clean and friendly with helpful staff in all departments. The only concern is the restaurant being closed in the evenings over the weekend when there is only 1 restaurant in the area. Not helpf... See more

Company replied

Rated 4 out of 5 stars

Great location, very close to everything but not quite in the chaos. Train/metro stations an easy 5 min walk. Clean and tidy, fairly new bathroom, good hot shower. Staff helpful, always someo... See more

Company replied


Company details

  1. Hotel

About XO HOTELS AMSTERDAM

Written by the company

XO Hotels Amsterdam 🛏️

🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels

🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels

🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels

🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels

🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels

🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels

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4.1

Great

TrustScore 4 out of 5

9K reviews

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(9,477)

2,116 reviews in the last 12 months

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Rated 5 out of 5 stars

It was really nice!

It was really nice. The room was very comfortable, the breakfast was good, and the location was good too! near to supermarkets and public transportation. Was nice to stay there!

June 10, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Sofia Lucas,

Thank you for your lovely message, it’s great to hear you had such a nice stay with us!

We can imagine your experience: starting the day with a good breakfast, stepping out to nearby shops or public transport, and returning later to a comfortable room to relax. That easy, pleasant rhythm is exactly what many guests enjoy at XO Hotels in Amsterdam.

Our team works every day to keep everything clean, comfortable, and welcoming, so guests can simply enjoy their time in the city without worries.

For your next visit, booking directly with XO Hotels comes with benefits like 10% discount, city tax included, and a free first hour of late check-out—perfect for an even more relaxed stay.

We’d be happy to welcome you again for another enjoyable trip to Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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Rated 3 out of 5 stars

Budget hotel

The rooms and bathrooms were clean.
Towels very thin and slightly damp.
Breakfast ok not great
Exterior of the hotel not well maintained.
Staff were friendly and helpful

June 1, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

yvonne blay,

Thank you for sharing your balanced feedback, we’re glad to hear you found the rooms clean and our staff friendly and helpful.

We can picture your stay: arriving, being welcomed by our team, and settling into a clean room after a day in Amsterdam. That feeling of comfort and a helpful team is what many guests appreciate at XO Hotels.

We’re sorry to hear that some details did not fully meet your expectations, such as the towels, breakfast, and exterior appearance. If this had been mentioned during your stay, our team would have immediately looked into it to improve your comfort—whether by replacing towels or assisting on the spot. We are always ready to help.

Behind the scenes, we continue working on maintaining and improving all aspects of the hotel to ensure a consistent and pleasant experience.

For your next stay, booking directly with XO Hotels includes 10% discount, city tax included, and a free first hour of late check-out.

We hope to welcome you again for an even smoother stay in Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality

Rated 5 out of 5 stars

Location was good

Location was good, near the Metro. Staff was nice, clean rooms with coffee machine in the room.

June 9, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Pop Georgeta,

Thank you for your kind feedback, great to hear you had a comfortable stay with us!

It’s easy to imagine your trip: stepping out, catching the metro nearby, exploring Amsterdam with ease, and then coming back to a clean room with a fresh coffee waiting for you. That simple, relaxed rhythm is exactly what many guests enjoy at XO Hotels.

We’re happy you noticed the friendly team and the room comfort—these are the details we focus on every day to create a reliable and pleasant experience.

For your next stay, booking directly with XO Hotels comes with benefits like 10% discount, city tax included, and a free first hour of late check-out—perfect for a slower start before heading home.

Hope to welcome you again for another easy stay in Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Definitely going to return

Really friendly staff, well located and good cost benefit

June 12, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Endrigo Camargo,

Thank you for your kind words, it’s great to hear you enjoyed your stay with us!

We can picture your visit: arriving to a warm welcome, heading out easily to explore Amsterdam, and knowing you’re staying somewhere that offers comfort and good value. That balance between location, friendly service, and affordability is exactly what many guests appreciate at XO Hotels.

Our team works every day to keep that experience consistent—clean rooms, comfortable beds, and a smooth stay from check-in to check-out.

For your next trip, booking directly with XO Hotels gives you 10% discount, city tax included, and a free first hour of late check-out—just a little extra value for your stay.

Hope to welcome you again for another easy and comfortable visit to Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

Breakfast was poor and the surrounding…

Breakfast was poor and the surrounding not pleasant in the late evening. The hotel itself quite ok.

June 11, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Magnus Melander,

Thank you for sharing your experience with us.

We’re glad to hear you found the hotel itself comfortable, though we’re sorry that the breakfast and the feeling of the surroundings in the evening did not fully meet your expectations. A good start to the day with a tasty breakfast is something many guests value at XO Hotels, and if this had been mentioned during your stay, our team would have gladly looked into options to improve your experience.

Regarding the location, many guests appreciate the quieter setting combined with easy access to public transport, making it simple to explore Amsterdam during the day and return to a more relaxed environment in the evening.

Our team is always present to ensure guests feel safe, welcome, and well taken care of throughout their stay.

For a future visit, booking directly with XO Hotels includes 10% discount, city tax included, and a free first hour of late check-out.

We hope to welcome you again for a smoother and more enjoyable stay in Amsterdam.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality

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Rated 4 out of 5 stars

Solo stay May 2026

I've tayed here a few times. Great self service check in and friendly receptionists. Clean hotel with daily housekeeping if needed. Spacious room with comfortable bed. Nice sized bathroom with nice rain shower and toiletries provided. Slightly disappointing new coffee maker. It's very slow and only fills your cup about 200mls. You have to stand there and keep pressing the button to fill your cup for a decent size cup.of tea or coffee. Only 1 english breakfast t bag for a four night stay. I'm sure I could have gotten more from reception but I had my own. Very expensive bicycle rental at €18 a day. There's cheaper place in town. Tram stop 5 minutes either way to bring you to the city centre. Lots of shops bars and cafes in the area.

May 11, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Fiona Byrne,

Thank you for staying with us again and for sharing such detailed feedback, we truly appreciate your continued trust in XO Hotels.

It’s easy to picture your stay: checking in smoothly, settling into a spacious, clean room, enjoying a good night’s sleep, and heading into Amsterdam with the tram just a short walk away. That combination of comfort, location, and friendly service is what many guests return for.

We’re glad you highlighted both the positives and the points for improvement. Regarding the coffee machine and tea amenities, if this had been mentioned during your stay, our team would have happily provided additional supplies to make your experience more comfortable. We’re always ready to assist right away.

Your note about bike rental is also helpful—Amsterdam offers many options, and our team is always happy to guide guests to what suits them best.

For your next visit, booking directly with XO Hotels gives you 10% discount, city tax included, and a free first hour of late check-out.

Looking forward to welcoming you back again for another relaxed stay in Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality

Rated 5 out of 5 stars

A great hotel!

This was my first stay at this hotel.
The location was great for me.
A quiet location
Two minutes walk to the metro station.
Direct metro into Central Amsterdam.
Excellent customer service from all the staff. Everyone was welcoming and helpful.
Great breakfast.
Clean, tidy, and warm rooms.
It ticked all the boxes for me.
Rooms were spacious and had great night sleeps.
Would definately stay again

June 8, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Ammo Ginday,

Thank you for sharing your first experience with us, it’s great to hear that your stay ticked all the boxes!

We can easily picture it: stepping out for a short walk to the metro, gliding straight into the heart of Amsterdam, then returning to a quiet, warm room for a great night’s sleep. Starting the day with a tasty breakfast and a friendly welcome makes the whole stay feel effortless—that’s exactly what many guests appreciate at XO Hotels.

Our team works hard to create that reliable, comfortable experience every day, so guests can relax and enjoy the city without worries.

For your next visit, booking directly with XO Hotels comes with benefits like 10% discount, city tax included, and a free first hour of late check-out—perfect for a slower, more relaxed departure.

We’d love to welcome you back for another smooth and comfortable stay in Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Easy booking process

Easy booking process, friendly staff that went above & beyond to help us run a power cord for our electric scooter. The only thing I would like to see improvement on is the free 0 euro privacy add-on. We enabled this for eco-saving and privacy of our belongings and still we noticed our towels were folded and moved

June 10, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

William Nelson,

Thank you for your thoughtful feedback, it’s great to hear you had a smooth booking experience and that our team could assist you in such a practical way during your stay!

We can picture it: arriving with everything you need, getting a helping hand from our staff, and settling into a clean, comfortable room while exploring Amsterdam at your own pace. That helpful, flexible service is something many guests appreciate at XO Hotels.

We understand your note about the privacy option. When this is selected, the room should be respected accordingly. If this had been mentioned during your stay, our team would have immediately looked into it to ensure your preference was fully followed. We’re always ready to adjust and make things right on the spot.

Many guests choose XO Hotels for the combination of friendly service, clean rooms, and reliable experience.

For your next stay, booking directly with XO Hotels includes 10% discount, city tax included, and a free first hour of late check-out.

We hope to welcome you again for another easy and comfortable stay in Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Great hotel in a convenient location

Have stayed at this hotel a few times and found the hotel well presented, helpful and pleasant staff and a great location slightly outside of the City Centre.
Rooms come with a pod coffee machine along with milk, sugar and pods. Fridge is also useful for keeping drinks and food cool.
Bathroom was well equipped with shampoo conditioner etc and a lovely overhead shower.

June 7, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Consumer,

Thank you for returning to stay with us and for sharing your experience again!

There’s something special about coming back to a familiar place—walking into a well-prepared room, making a fresh coffee, and settling in before heading out to explore Amsterdam. Being just outside the busy centre, yet still well connected, is exactly what many guests enjoy at XO Hotels.

It’s great to hear you appreciated the in-room comforts and bathroom facilities. Our team works consistently to make each stay feel easy, reliable, and welcoming—whether it’s your first visit or one of many.

For your next stay, booking directly with XO Hotels gives you 10% discount, city tax included, and a free first hour of late check-out—perfect for a relaxed start to your day.

Looking forward to welcoming you back again soon!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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Rated 4 out of 5 stars

Did what it said

Great location, very close to everything but not quite in the chaos. Train/metro stations an easy 5 min walk.

Clean and tidy, fairly new bathroom, good hot shower. Staff helpful, always someone on the desk even returning after midnight.

Lift a bonus as stairs are steep in line with old Amsterdam.

Single bed mattress did slide off its solid base which was annoying.

I didn't suffer any noise after midnight Tue to Thurs nights.

June 9, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Brian,

Thank you for your detailed feedback, it’s great to hear you enjoyed the balance of location and comfort during your stay!

We can picture it: stepping out for a short walk to the metro, exploring Amsterdam with ease, then returning to a quiet, clean room for a good night’s rest. That mix of being close to everything without the constant noise is exactly what many guests appreciate at XO Hotels.

It’s also good to hear our team was there whenever needed—day or night—as we aim to provide a reliable and welcoming experience at all times.

We’re sorry about the mattress issue. If this had been reported during your stay, our team would have immediately looked into it to improve your comfort. We’re always ready to help on the spot.

For your next visit, booking directly with XO Hotels offers 10% discount, city tax included, and a free first hour of late check-out.

Hope to welcome you again for another relaxed stay in Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

lovely stay at this hotel

lovely stay at this hotel! staff were lovely and friendly there is a bus stop right outside this hotel opposite which was really helpful to get into the centre dam really quick, room was nice and clean cleaners done a great job thank you! would stay again

June 9, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

ruby hessey,

Thank you for your kind message, it’s wonderful to hear you had such a lovely stay with us!

It’s easy to picture your trip: stepping outside, catching the bus right across the hotel, and within no time arriving in the heart of Amsterdam, then coming back to a fresh, clean room after a day in the city. That mix of convenience, cleanliness, and a friendly welcome is exactly what many guests enjoy at XO Hotels.

Our team takes pride in keeping everything comfortable and easy, so your stay feels smooth from start to finish.

For your next visit, booking directly with XO Hotels gives you 10% discount, city tax included, and a free first hour of late check-out—just a little extra to enjoy your time even more.

We’d love to welcome you again for another great Amsterdam stay!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

The staffs were very kind and helpful

The staffs were very kind and helpful , the location is right in the middle of the airport and centre so buses and very easy to access and the facilities are great too

June 8, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Jack,

Thank you for your kind words, it’s great to hear you had such a smooth and comfortable stay with us!

It’s easy to imagine your experience: arriving without stress, hopping on a bus towards the city or airport, and coming back to a well-equipped, clean room where everything is ready for you. That convenience, combined with a friendly and helpful team, is exactly what many guests appreciate when staying at XO Hotels in Amsterdam.

Our location is chosen by many travellers who want easy connections while still enjoying a relaxed and comfortable stay.

For your next visit, booking directly with XO Hotels comes with benefits like 10% discount, city tax included, and a free first hour of late check-out—just a little extra ease for your trip.

Hope to welcome you again for another effortless stay in Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

The friendliest staff ever!

We were greeted by Igor/Ivan? Sorry, we know his name is one of these! He was so friendly and helpful! He stored our luggage in a secure closet so we could explore since we were there so early. When we came back he had a room for us (1 hour earlier than check in) and it was delightful. We had our own private courtyard complete with colorful balls kicked in from the local elementary school! The lady in the breakfast room was lovely and very conscientious. We loved the coffee machine! Great selection of food items for breakfast. The room and hotel was very clean. The chambermaid was so gracious as we didn’t need cleaning everyday so she gave us trash bags so we could drop off our trash for her to pickup. Everyone at the front desk was so friendly and helpful and we appreciated all of the suggestions and information. The location was perfect since we are both art lovers and being across the street from multiple museums was just heavenly! This was our first visit to Amsterdam and we were quite pleased with our visit. Hope to visit again!

June 6, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Customer,

Thank you for sharing such a wonderful and detailed story about your stay, it’s truly a pleasure to read!

We can almost see your arrival: dropping off your luggage, heading out to explore Amsterdam’s museums just across the street, and later returning to a clean, cosy room—perhaps even enjoying your private courtyard with a little local charm drifting in. Moments like these are exactly what many guests remember from their time at XO Hotels.

It’s great to hear our team made such a positive impression. From a warm welcome to helpful tips and a well-prepared breakfast, we aim to create a stay that feels easy, personal, and reliable every time.

For your next visit, booking directly with XO Hotels gives you 10% discount, city tax included, and a free first hour of late check-out—perfect for one more relaxed morning in Amsterdam.

We’ll be ready to welcome you back for your next art-filled adventure!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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Rated 1 out of 5 stars

★☆☆☆☆ Extremely Poor Customer Service

★☆☆☆☆ Extremely Poor Customer Service

Very disappointing experience at XO Blue Square Hotel Amsterdam. My wife, 15-month-old daughter, and I arrived at 8 AM after a long international flight. We repeatedly requested assistance for early check-in due to our exhausted infant, but the reception staff, particularly Cristina, showed no empathy and kept us waiting for hours.

After making us wait until around 1 PM, they demanded an additional €20 for early check-in. The attitude of the staff was rude, dismissive, and unprofessional. We felt humiliated, mentally stressed, and completely ignored despite traveling with a small child.

Hospitality is not just about policies—it is about treating guests with respect and compassion. Unfortunately, this hotel failed badly in that regard. I would not recommend this hotel to families with young children.

June 11, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Dr Deepak Kumar,


Thank you for your message.
We have carefully reviewed your complaint and the internal notes made at the time of your arrival on 11 June 2026.
To clarify the situation, you arrived at the hotel at approximately 08:00 AM. From the very beginning, our reception team informed you clearly about how our check-in process works. The standard check-in time is 15:00 PM, as this is the time required for housekeeping to fully clean, inspect, and prepare rooms after check-out to ensure they meet our hygiene and quality standards for incoming guests.
Throughout the morning, our staff explained your available options in a consistent and transparent way. Early check-in is only possible when rooms are already available before 15:00 PM, and in those cases it is treated as an additional service with a charge of €5 per hour, as per hotel policy. You were informed of this multiple times during your wait.

During your stay in the lobby, our team made efforts to be as accommodating as possible, especially given that you were travelling with a small child. For that reason, you were allowed to remain in the lobby well beyond what is normally expected, even though no room was guaranteed before standard check-in time.
At approximately 13:15 PM, you were informed that a room had become available earlier than planned. However, as per our policy, early access before 15:00 PM still falls under the early check-in service and therefore carries the applicable fee.
We would like to emphasize that our team acted in accordance with established procedures at all times and provided you with clear explanations and options from the moment you arrived. These policies exist to ensure fairness and operational efficiency for all guests, as rooms require time between check-out and check-in to be properly prepared.

We are sorry to read that you experienced frustration during your wait. However, we do not agree with the characterization of the conduct of our staff, who handled the situation professionally and in line with our procedures throughout your interaction.

We wish you and your family all the best,

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

Not clean

The only good thing about this place is the location. We stayed 3 nights and couldn't wait to leave.
The hotel itself is more like a 2 star, the rooms and bathrooms are not clean. The floors have not been vacuumed in a very long time. I saw the cleaner leave clean towels on the corridor floor before changing out the room.
Some of the staff are not helpful. The vending machine fives a small bottle of water for €3.50.

June 9, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Maria Mirza,

Thank you for sharing your experience, and we’re sorry the stay didn’t meet your expectations.

While we’re glad the location was convenient, cleanliness should never be secondary. Floors not vacuumed, bathrooms not properly cleaned, and towels left in the corridor are not the standards we aim to maintain at XO Hotels. If these issues are reported during the stay, our team is always ready to act immediately and refresh the room to improve the experience right away.

We also regret that some staff interactions were not helpful. Friendly and supportive service is something we work on consistently, especially alongside clean rooms, comfortable beds, and reliable quality that many guests value.

For your next visit, booking directly with XO Hotels includes a 10% discount, city tax included, and a free first hour of late check-out for a more relaxed departure.

We hope your next stay in Amsterdam feels much cleaner, smoother, and more comfortable from the start.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Good stay in Amsterdam

Good stay in Amsterdam, very good connection to public transport. P+R park garage right next to the hotel, spacious room and friendly staff. Clean, only the bathtub looks old.

June 6, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Amira El-Akshar,

Thank you for sharing your experience, it sounds like you had a smooth and comfortable stay with us!

We can picture it: arriving easily, parking right next to the hotel, then hopping on public transport to explore Amsterdam, and returning to a spacious, clean room with a friendly welcome. That convenience and comfort are exactly what many guests value when staying at XO Hotels.

We appreciate your note about the bathtub. If this had been mentioned during your stay, our team would have gladly taken a closer look or offered a solution to make your experience even more comfortable. We’re always ready to assist right away.

Our team works every day to keep rooms clean and welcoming, so guests can fully relax after a day in the city.

For a future visit, booking directly with XO Hotels includes benefits like 10% discount, city tax included, and a free first hour of late check-out—perfect for a relaxed departure.

Hope to welcome you again for another easy Amsterdam stay!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Staff were helpful and friendly

Staff were helpful and friendly! Rooms are a good size and nicely cleaned. Staff even gave us advice on transport links and things to do in the city!. 10/10 service

June 6, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Francine Annan McArthur,

Thank you for your lovely words, it’s great to hear you had such a positive experience with us!

It’s easy to picture your stay: arriving in Amsterdam, getting helpful tips from our team, then heading out to explore the city before returning to a clean, comfortable room to relax. That personal touch and smooth experience is exactly what many guests appreciate at XO Hotels.

Our team truly enjoys helping guests make the most of their time in the city, whether it’s transport advice or local tips, so everything feels easy and welcoming from start to finish.

For your next visit, booking directly with XO Hotels comes with nice extras like 10% discount, city tax included, and a free first hour of late check-out—just a little more comfort to your stay.

Hope to welcome you again for another 10/10 Amsterdam trip!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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Rated 5 out of 5 stars

Everything was great

Everything was great starting with online booking, parking and check-in/out experience. We were attending a concert at arena, so the location was perfect. Staff was friendly and helpful. The room itself was nice, big and cozy. We loved the coffee machine with every little things included. The only problem was poorly working AC unit

June 4, 2026
Unprompted review
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Reply from XO HOTELS AMSTERDAM

Олексій Кльопов,

Thank you for sharing your experience, it sounds like a great concert trip overall!

We can imagine the ease of arriving, parking without stress, and heading straight to the Arena, then coming back to a spacious, cosy room with a good coffee waiting for you. That smooth flow is exactly what many guests appreciate when staying at XO Hotels in Amsterdam, together with our friendly and helpful team.

We’re sorry to hear the AC did not work properly. If this had been mentioned during your stay, our team would have immediately looked into it to improve your comfort. We’re always ready to assist on the spot so you can fully relax.

For a next visit, booking directly with XO Hotels comes with benefits like 10% discount, city tax included, and a free first hour of late check-out—perfect after a late night at a concert.

Hope to welcome you again for another easy and comfortable stay in Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Well connected

The hotel is close to one of the main station of the city, allowing to visit Amsterdam and the surrounding cities easily. The room I rented was small but cosy. The hotel is quiet and the cleaning service is good. The staff at the reception counter is helpfull and welcoming.
The only flaw is not having any major service (supermarket, bar, restaurant) close, but I already knew that before booking.

May 27, 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Simone,

Thank you for sharing your thoughtful experience, it’s great to hear you had a comfortable and smooth stay with us.

We can picture it well: starting your day with easy access to transport, exploring Amsterdam and nearby cities, then returning to a მშვიდ, cosy room where everything is clean and ready, and a friendly face at reception to welcome you back. That sense of ease and reliability is exactly what many guests appreciate at XO Hotels.

You’re right that the area is quieter in terms of shops and restaurants, but many guests choose this location for its calm atmosphere and excellent public transport connections. And of course, our team is always happy to help with tips to make the most of your stay.

For future visits, booking directly with XO Hotels comes with advantages like 10% discount, city tax included, and a free first hour of late check-out.

Hope to welcome you again for another relaxed stay in Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Great location for City Trip

Great location for City Trip, lovely rooms, nice staff

June 3, 2026
Unprompted review
XO HOTELS AMSTERDAM  logo

Reply from XO HOTELS AMSTERDAM

Nadja Riewendt,

Thank you for your kind words, it’s great to hear you enjoyed your city trip with us!

There’s something special about stepping out of the hotel and being right on your way to explore Amsterdam, then coming back to a clean, comfortable room and a warm welcome from our team. That balance is exactly what many of our guests appreciate during their stay at XO Hotels.

Our team works every day to create a smooth and friendly experience, so you can focus on enjoying the city while we take care of the rest. For future stays, booking directly with XO Hotels comes with nice extras like 10% discount, city tax included, and even a free first hour of late check-out.

Hope your next Amsterdam adventure brings you back our way!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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