Xometry Reviews 846

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many found the pricing to be reasonable and the ordering process straightforward and user-friendly. Conversely, a small portion of people felt dissatisfied with the quality of some items, describing them as poor or not meeting expectations. Some also mentioned issues with order delays, unexpected price increases on subsequent orders, and concerns about manufacturing locations and associated import fees.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality, precision, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of parts, precision,... See more

Price

Customers generally express satisfaction with the pricing. Many reviewers found the prices to be reasonable,... See more

Service

People report positive experiences with service. Many customers praise the helpfulness and efficiency, noting... See more

Order

Clients share positive opinions on order. Many customers praise the easy and straightforward ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an avid maker with many 3d printers, but needed some stronger sintered nylon parts for a project. Uploading and picking the manufacturing process was super easy it only took minutes for many diff... See more

Company replied

Rated 5 out of 5 stars

Xometry has never disappointed. They are always quick to respond to manual quotes, emails, etc. I love their flexible shipping options, allowing for several price ranges to fit what we need. Their par... See more

Company replied

Rated 5 out of 5 stars

The entire process was simple and painless. Xometry responded quickly with price options and suggestions, all very helpful. The final part was pretty much perfect, so nice to see the part we had worke... See more

Company replied

Rated 5 out of 5 stars

This was our first time using Xometry but expect to use them more going forward. Not only was the quality very high, they improved on the shipment timeline (delivering earlier than expected). Very c... See more

Company replied


Company details

  1. #21 of 49 best companies in Manufacturer
  2. #122 of 246 best companies in Business to Business Service

About Xometry

Written by the company

Xometry's AI-powered marketplace, popular Thomasnet industrial sourcing platform and suite of cloud-based services are rapidly digitizing the $2.4 trillion manufacturing industry. Xometry provides manufacturers the critical resources they need to grow their business and makes it easy for buyers to access global manufacturing capacity and create locally resilient supply chains. The Xometry Instant Quoting Engine® leverages millions of pieces of data to quickly and effectively analyze complex parts in real-time, match buyers with the right suppliers globally and provide accurate pricing and lead times. Xometry’s supplier network includes 10,000 vetted manufacturing facilities across 46 US states and 22 countries. Through its extensible marketplace, Xometry continuously scales its offerings, delivering an ever-expanding menu of manufacturing capabilities, including CNC Machining, 3D Printing, Laser Tube Cutting, Sheet Metal, Metal Stamping, Die Casting, Extrusion, Urethane Casting, and Injection Molding.

Check out our case study library to see examples of Xometry's work with customers across various industries and manufacturing processes.

Contact info

Get 10% Off Your First Order

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4.7

Excellent

TrustScore 4.5 out of 5

846 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Ease of use

Website is easy to use and get quotes while selecting material and quantities. Pricing is also competitive. Part arrived on time.

April 16, 2025
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Reply from Xometry

Thanks for the great feedback! We’re glad to hear the website made it easy to explore materials, adjust quantities, and get a fast quote. It’s great to know your part showed up right on schedule and at a price that worked for your budget.

We’re excited to see what you create next!

Rated 4 out of 5 stars

Parts damaged during shipment

Parts damaged during shipment. Quickly replaced

April 14, 2025
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Reply from Xometry

Andrew,

Thank you for your honest feedback—and for giving us the chance to make things right. We’re sorry your order arrived damaged, but we're glad we were able to quickly replace the parts and even deliver the remakes ahead of the original due date.

Getting it right is our priority, and we’re committed to keeping your projects moving without disruption. We truly appreciate you sticking with us and hope to continue being a trusted partner for whatever you build next.

Please contact support@xometry.com if you have any other concerns with your recent order. We're committed to being your manufacturing partner!

Rated 5 out of 5 stars

The price for the quality received was…

The price for the quality received was outstanding.

April 7, 2025
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Reply from Xometry

Bill,

Thanks for the great feedback! We’re glad to hear you felt the quality matched—or even exceeded—the price. That kind of value is what we strive to deliver on every order.

We’re excited to see what you tackle next—don’t hesitate to reach out when you’re ready to build again.

Rated 5 out of 5 stars

Excellent work

Fast quote, fast mfg, fast delivery, great product.

April 4, 2025
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Reply from Xometry

Thanks, David, for the kind words! We’re glad the whole process—from quote to delivery—was quick and smooth, and that the final product hit the mark. We appreciate you choosing Xometry and look forward to your next build!

Rated 5 out of 5 stars

Good job.

Good job.
My Cad sketch was fabricated per my sketch.
Ali/

April 7, 2025
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Reply from Xometry

Thank you! We’re glad to hear your part was fabricated just as you designed it. It’s always great to know we hit the mark—looking forward to helping with your next project!

Rated 5 out of 5 stars

Easy to order parts, even for a novice.

I'm new to 3D printing, and this company made the process easy and stress-free. The website was simple to navigate, my perfectly printed parts arrived quickly, and the pricing was very reasonable. Highly recommend !

April 2, 2025
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Reply from Xometry

Hi Andrew,

Thank you for the awesome review! We’re so glad your first 3D printing experience was smooth and stress-free. Making custom manufacturing accessible is exactly what we’re here for.

We’re thrilled your parts turned out perfectly and arrived quickly. We’d love to support your next project whenever you're ready!

Rated 5 out of 5 stars

Xometry’s prints were very accurate to…

Xometry’s prints were very accurate to my design and functioned perfectly! Their online quoting tool is very intuitive. Additionally their customer service is phenomenal having dealt with them before.

April 4, 2025
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Reply from Xometry

Thanks so much for the kind words! We're thrilled to hear that your prints came out just as designed and performed exactly as intended. It's great to know the quoting tool made the process smooth—and we’re especially glad our customer service team left a strong impression.

We’re always here to support your next build, and we can’t wait to see what you create next!

Rated 4 out of 5 stars

I ordered a batch of custom-designed…

I ordered a batch of custom-designed CNC plates internationally through Xometry. Although the preparation and shipping time was a bit long (around two weeks), the packaging and quality were excellent. The customer service was also responsive and quickly addressed my issue regarding the invoice. If you want to maximize quality and quantity, I would recommend using Xometry.

March 31, 2025
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Reply from Xometry

Thank you for the thoughtful review! We’re glad to hear the quality and packaging of your CNC plates met expectations, and that our customer service team was able to quickly support you on the invoicing side.

For future projects with tighter timelines, we encourage you to consider domestic production options or reach out to your sales representative. We're always happy to get creative and find the best path forward to keep your project on track. After all, helping you bring your big idea to life is what we’re here for!

Rated 5 out of 5 stars

Time saving instant quoting

The instant quoting has been a tremendous help when doing prototypes. We are able to utilize 3D prints to verify parts before putting them into production and preventing machines from sitting idle while we make revisions.

March 31, 2025
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Reply from Xometry

Thank you for the thoughtful review! Using 3D printing to verify parts before production is a smart, strategic approach—especially when you're balancing cost, speed, and design refinement. We're glad our instant quoting engine has helped streamline your prototyping process and keep your production moving without delays.

We’re proud to be part of design validation process and look forward to supporting your next round of iterations!

Rated 5 out of 5 stars

Quick Affordable Quality

Quick, affordable, high quality 3D prints.

March 31, 2025
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Reply from Xometry

Sarah, that’s what we love to hear—speed, value, and quality all in one! Thanks for trusting Xometry with your 3D printing needs. We’re here whenever you’re ready for the next project!

Rated 5 out of 5 stars

Quality parts

Quality parts, fast!

March 26, 2025
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Reply from Xometry

Short and sweet—just how we like it! We're all about delivering quality parts, fast. Thanks for choosing Xometry—we’re ready when you are for the next project!

Rated 5 out of 5 stars

Great Quality and Easy to Use

Website is very easy to use. The quality of printed and machined parts is great.

March 20, 2025
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Reply from Xometry

Thanks for the great feedback! We're glad to hear the website was easy to use and that the quality of your printed and machined parts delivered as expected.

If you're ever curious to test our quality across other capabilities—like tube bending, injection molding, or beyond—we’d love to show you what we can do. We're here to support whatever you’re building next!

Rated 5 out of 5 stars

The most quick order processing ever

The most quick order processing ever! I love the quality, the flawless models and the fast shipping, this truly is an outstanding experience.
Thank you Xeometry
Maria

March 25, 2025
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Reply from Xometry

Now that’s the kind of enthusiasm we love to see! We’re thrilled you had such a smooth and speedy experience—from order to delivery. Knowing the models arrived flawless and ready to go is music to our ears.

Thanks for making Xometry part of your project—we’d love to keep building with you!

Rated 5 out of 5 stars

Great job!

Listening and responding to customer needs.

March 24, 2025
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Reply from Xometry

Thank you! Serving our customers is at the heart of everything we do—helping you bring your big idea to life starts with truly understanding your needs. We're grateful for the opportunity to support your work and look forward to what’s next!

Rated 5 out of 5 stars

Very impressed by Xometry's service

I needed a test run 3D print of a complex resin model and found Xometry online. Impressed with their excellent UI and options, fair pricing, great follow-up post order, quick delivery, quality of the product, discounts and even a free t-shirt for simply providing feedback. Well run business, definitely recommend. I gave the identical order to the top competitor to compare and Xometry was better on all criteria.

March 24, 2025
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Reply from Xometry

Thanks for the fantastic review—and for putting us to the test! We're thrilled to hear that everything from our instant quoting engine and production options to delivery speed and part quality stood out. It means a lot that we came out ahead in your comparison, especially on a complex resin model.

We’re glad the experience was a win across the board—and hey, the free T-shirt doesn’t hurt either! Thanks again for the recommendation. We’d love to work with you on whatever comes next.

Rated 5 out of 5 stars

Quality Service and Interfaces

Xometry stands out to me compared to other similar machine shops because of their simple and easy to use GUI as well as their vast selection of tooling and capabilities. The quality I get from them is as good if not better than other vendors that charge way more. I appreciate their carbon footprint as well. Production timelines are very reasonable and I appreciate the cost breakdowns and explanations. I will continue to only use Xometry for all of my sheet metal, CNC, and 3D printing needs.

March 21, 2025
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Reply from Xometry

Thank you for such a thoughtful and detailed review—it means a lot to hear that Xometry stands out to you! We're proud to offer a platform that’s easy to use while giving you access to a wide range of capabilities, all at competitive pricing without compromising on quality.

We’re especially glad you’ve noticed and appreciated our efforts around transparency and sustainability—that’s an important part of how we do business. It’s an honor to be your go-to for sheet metal, CNC, and 3D printing, and we look forward to supporting you on many more builds ahead!

Rated 5 out of 5 stars

Problem-free order

Problem-free order, attractive pricing, fast shipping, quality production and service.

March 21, 2025
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Reply from Xometry

That’s exactly what we love to hear—smooth ordering, great value, and quality all around. Thanks for taking the time to share your experience, and we’re glad we could deliver on every front.

Looking forward to supporting your next project!

Rated 5 out of 5 stars

Great company to collaborate with

Website is easy to use. Customer service is timely and appropriate. Connection to engineering Team is quick. Parts look really well made. Haven't tested them yet in an assembly but look very promising! Thank you for also being able to translate designs from German :)

March 19, 2025
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Reply from Xometry

Thanks so much for the thoughtful review! We’re glad the experience—from navigating the site to working with our support and engineering teams—met your expectations. Sounds like this project tested not just our technical skills but our linguistic ones too, and we were happy to rise to the challenge!

We’re proud to be a partner in your process and are always up for whatever you throw our way. Can’t wait to see how the parts perform in assembly—keep us posted!

Rated 5 out of 5 stars

Precision at a great price and fast, free shipping!

Wonderful experience SLS 3D-printing of very small nylon parts for a precision application. Though Xometry warned on their site that the would make "best effort" for such small parts, they had NO difficulty producing them. In fact, I ordered more of the same parts, because they did so well, and added other parts to my second order. The pricing is good, and shipping fast and free! HIGHLY recommended!

March 14, 2025
Unprompted review
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Reply from Xometry

We love hearing stories like this! It’s great to know that our SLS 3D printing exceeded your expectations for precision small parts, even with the challenges involved. We’re thrilled that you came back for a second order and even added more parts—there’s no better compliment than that!

We appreciate your trust in Xometry and your recommendation. Looking forward to working with you on future projects!

Rated 5 out of 5 stars

Great overall performance

Quick turnaround. High quality product.
Great communication throughout.

March 17, 2025
Xometry logo

Reply from Xometry

We’re glad to hear you had a great experience! Quick turnaround, high-quality parts, and clear communication are all things we prioritize, so it’s great to know we delivered on all fronts.

Looking forward to working with you again on your next project!

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