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XplodeMedia offers your company over 20 years of experience in customer relations. Our results will prove that we work more efficiently, faster and at a better rate than our competitors. Our clients vary from international airlines and rental organizations to leading Dutch installation and e-commerce companies. We work for listed companies, but also supply complete service packages for SMEs.
Philippines
4.0
7 reviews
No recent history of asking for reviews
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I've been working with XplodeMedia for about a year now, and it's always been a pleasure. Communication is smooth, the quality of their services is high, and they actively think along when it comes to improvements. Truly a professional partner.
We’ve been working with Xplode Media for a while now, and we’re very pleased with the collaboration. Their team is reliable, professional, and has helped us significantly reduce our customer service workload. A great solution for growing brands looking to scale support efficiently.
Reply from xplodemedia.nl
Hi Thijs,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our collaboration. At Xplode Media, we’re committed to providing reliable and professional support, and it’s wonderful to know that we’ve helped make a positive impact on your business.
We look forward to continuing to support your growth!
Best regards,
Alice, XplodeMedia Team
Have been working with XplodeMedia for several years now and I can say, it is a pleasure. Good communication and good quality of the services they provide. Thanks!
Reply from xplodemedia.nl
Hi Douwe,
Thank you so much for your great feedback! It’s truly a pleasure working with you as well. We’re happy to hear that you value our communication and the quality of our services.
Looking forward to many more successful years of collaboration!
Best regards,
Alice,
XplodeMedia Team
I've been working with Mike and his team for over a year now, and I couldn’t be happier. They handle customer service for two of my webshops and consistently deliver high-quality support. Their structured and customer-focused approach ensures that issues are resolved quickly and thoroughly. What stands out to me is their professional handling of disputes with payment providers. This has always gone smoothly and without a single issue. Overall, it's a reliable and proactive team that I fully trust.
I look forward to continuing our partnership for a long time to come!
Reply from xplodemedia.nl
Hi Nick,
Thank you so much for taking the time to share your experience! We’re truly grateful for your trust and partnership. It’s great to hear that you’re happy with the support we provide across your webshops, and we’re especially proud that our structured and proactive approach is making a real difference for you.
We look forward to continuing our successful collaboration for many more years!
Best regards,
Alice,
XplodeMedia Team
We’ve been working with XplodeMedia for the customer service of two of our companies, and we couldn’t be more satisfied. Their team is incredibly professional, and the communication has been smooth and efficient from the start. They handle customer inquiries with care and precision, respond quickly across all channels, and always maintain a friendly and helpful tone. What really stands out is their ability to handle high volumes without compromising on quality, their proactive approach to spotting and solving recurring issues, and how well they represent our brand. Highly recommended if you’re looking for a reliable and skilled customer service partner.
Reply from xplodemedia.nl
Dear SR,
Thank you so much for your wonderful feedback!
We’re truly honored to support your companies and it means a lot to hear that our efforts are making a real difference. Maintaining quality, efficiency, and a proactive approach are core values for us, and it’s great to know that this reflects in your experience. We look forward to continuing our collaboration and helping your brands grow even further. Thank you again for your trust and recommendation!
Kind regards,
Mike, The XplodeMedia Team
Worked with them for 3 years now. Very happy with the work they did for me. Would 100% recommend! Very easy set up and they've managed 5 ecom store for me in total.
Reply from xplodemedia.nl
Hi ICLU,
Thank you so much for your wonderful feedback! We truly appreciate your trust and loyalty over the past three years. It’s been a pleasure supporting your stores, and we’re thrilled to hear that you’re happy with the results.
We look forward to continuing to work together and helping your business grow even further!
Best regards,
Alice,
XplodeMedia Team
I applfor a Finnish speaking job a few times with them, and after each time I promised myself that I won’t apply again.
Each time I was met with quite rude responses or they stop responding mid hiring process. The last time I applied they asked where I’m based. At the time I was in Romania as my partner had to be there for work. Our plan was to move to Croatia where we have a beachfront property or to go to the Netherlands or Italy after his job thing ended. The minute they heard that I am in Romania, which is within the EU, they stopped responding.
I’m not salty for not being hired, as there are several Finnish speaking projects that I can work for, but I couldn’t help but feel prejudice and racism each time I enrolled in a conversation with them.
PS. Romania was amazing.
Reply from xplodemedia.nl
Hi there,
Thanks for your message, and I’m really sorry to hear that this was your experience with us. That’s definitely not how we want anyone to feel after applying.
Just to be clear — we don’t tolerate racism or discrimination in any form, and we’re really disappointed to hear that it came across that way. We work with people from all over the world, and where someone is based can sometimes be a factor due to time zones or client-specific requirements, but it’s never about background or nationality.
If our communication felt rude or unprofessional, that’s on us — and we’ll take a look at how we’re handling these conversations. That shouldn’t happen.
I’m genuinely glad to hear you’ve found other opportunities. Wishing you all the best in your career (and yes — Romania is beautiful!).
Take care,
Mike
XplodeMedia
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