Xps Customertocare Reviews 

Scam site, do not trust

If you have purchased something and they have sent you to this site to follow up on your order, either something useless is coming, not what you were shown when you ordered, or nothing is coming. It just depends on the scammer you are dealing with who uses there services at the time. I'm sorry. Dispute the initial purchase transaction with your bank/credit card company.

My husband has been trying to get his pension from XPS Group for the last FOUR MOMTHS, they have lost his paperwork twice, said he had sent it to the wrong department, even sent original copies, not once but twice. Say they are still awaiting paperwork from the pension provider of his choosing,don't do their due diligence contacting said pension provider, never follow anything up, always send correspondence late Friday afternoon so you cannot reply. The next step is to go to the Financial Ombudsman as nothing is happening and even if my paperwork went to the wrong department surely they can send it to the correct department by internal mail. If you are reading this and your company uses XPS, you had better contact them at SIX MONTHS before you are going to retire! THIS NIGHTMARE IS STILL ONGOING