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XS Training Ltd Reviews 381

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, professional, and helpful approach, noting that assessors go above and beyond to guide them through their qualifications. The overall service is frequently described as excellent, with many appreciating the clear instructions and efficient processes that make the user experience straightforward and stress-free. People also highlight the top-notch communication and the ability to work at their own pace. However, some customers mentioned initial dissatisfaction with an assessor who seemed unengaged, leading to delays. These issues were promptly addressed by the company, resulting in a positive change of assessor and a much improved experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the NVQ process simple and... See more

Service

Consumers find service to be positive, with many praising the helpfulness and efficiency of assessors and the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and support... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear and... See more

Based on these reviews

Rated 5 out of 5 stars

Outstanding Assessor – Highly Recommend! Craig has been an absolutely brilliant assessor throughout my NVQ journey. Always supportive, responsive, and clear in his guidance. He genuinely cares about... See more

Company replied

Rated 5 out of 5 stars

Just completed my NVQ with XS Training. From induction through to completion the whole team has been brilliant. A big shout out especially to my assessor Tom Simpson, who has been professional and eff... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend xs training as they have been great to deal with throughout. Big shout out to my assessor Craig Wiltshire for his continuous help and support from start to finish. I feel... See more

Company replied

Rated 5 out of 5 stars

Thanks to XS Training I am now 1 step away from achieving my Gold Card. Communication has been top notch. My assessor gave me a step by step sheet that lays out all the tasks for site work and how I... See more

Company replied


Company details

  1. Training School
  2. Technical Service
  3. Trade School
  4. Vocational College

About XS Training Ltd

Written by the company

XS Training Website

XS Training Ltd have been delivering City & Guilds Level 3 Electrical NVQs, 18th Edition and AM2 preparation training throughout the UK since 2011 and are now the UK’s number one online training provider for the NVQ 3 Electrical Installation.

Upon successful completion of your NVQ qualification, you become eligible to apply for the highly prized and industry-recognised ECS Gold Card and JIB grading.

You will be supported by one of our team of experienced trainers and assessors who will provide you with support, advice and guidance throughout the process.

In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, we now also offer an ever-increasing range of online electrical courses created through our XS Training Academy.

Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.

Get in Touch with XS Training & Find Out More TODAY.

Written by the company

Electrician Qualification Courses Online
From beginners - to experienced workers aiming for their JIB/ECS Gold Card.*** In addition to providing ePortfolio-based, assessor-assisted courses in all NVQ Level 3 Electrical qualifications, XS Training now also offer additional online electrical courses created through their XS Training Academy. *** Courses currently available include the popular AM2/AMS2/AM2E Preparation & Revision course, which has had excellent results in boosting the number of candidates passing their AM2 Practical Examination (Unit 399) on their first attempt to over 85%. *** Other bespoke courses currently available include;** C&G 2365 Level 2 Diploma in Electrical Installations (Beginners Foundation Course)** C&G 2365 Level 3 Diploma in Electrical Installations** C&G 2391-50 Initial Verification** C&G 2391-51 Periodic Inspection & Testing** C&G 2391-52 Initial Verification & Periodic Inspection & Testing** C&G 2919-01 Electric Vehicle Charging Point Installation** LCL Level 3 in Solar Photovoltaic Panels** LCL Level 3 in Electrical Energy Storage Systems Courses** PAT – Portable Appliance Testing* and courses on how to comprehensively complete the E.I.C, E.I.C.R, & M.E.I.W.C reports.*** Whether you’re an experienced electrician looking to gain your ECS/JIB Gold Card, an electrical improver, or a beginner looking to take your first steps in the electrical industry, then XS Training is here to help and guide you on your journey.*** Get in touch TODAY to find out more!

Contact info

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Electrical Training Courses Online

From beginners - to experienced workers aiming for their ECS Gold Card

4.9

Excellent

TrustScore 5 out of 5

381 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Craig Wiltshire was fantastic and a…

Craig Wiltshire was fantastic and a pleasure to worked with, have learn a lot in the time. Thanks again Craig really appreciate your efforts with me

February 19, 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for this glowing testimonial about your dedicated assessor throughout the NVQ Level 3 electrical process, Marcus and Craig will be very appreciative, I know. Wishing you all the best for your future in our industry.

Rated 5 out of 5 stars

Excellent company to achieve on site…

Excellent company to achieve on site qualifications . Portfolio was very user friendly and very easy to communicate with the assessor .
A big thanks to my assessor Tom Simpson for all his work . Very professional . I would use xs training for any future qualifications needed

February 14, 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your electrical level 3 qualification James and many thanks for taking the time to leave this great review, it's much appreciated. All the best for your future in the industry.

Rated 5 out of 5 stars

From start to finish Craig made the…

From start to finish Craig made the whole process easy to understand and a great learning process. Thanks very much

February 14, 2025
Unprompted review
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Reply from XS Training Ltd

Thank you very much too Toby, for taking the time to leave this 5-star review of your experience of working with XSTraining to complete your NVQ Level 3 electrical qualification. And particularly of course for your kind words about your assessor Craig. All the very for the future.

Rated 5 out of 5 stars

Happy customer…

Very happy with every process of the NVQ. I felt like I had received the right guidance and knowledge in order to pass the course.

Giving great credit to my NVQ assessor who been absolutely brilliant. Would always be willing to go above and behind.

The one file software seems difficult to use when uploading and marking up pictures. Especially from the use of a phone.

Overall I would say it’s been a well ran course.

February 11, 2025
Unprompted review
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Reply from XS Training Ltd

Contragulations on the completion of your Level 3 NVQ electrical qualification Ryan and many thanks for taking the time to leave this 5-star review of your experience of doing so with XS Training. We are in the process of creating our own Portfolio builder application so hopefully this will help in providing a better experience when uploading and marking photos. Many thanks for your feedback and all the best for the future.

Rated 5 out of 5 stars

Brilliant revision videos for am2e

Brilliant revision videos for am2e. Would not of passed without them.

December 19, 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review and endorsement of our AM2 Preparation Course, Mark, it's much appreciated. First created over 5 years ago now - and updated in that time - it's by far our most popular course and has helped many like yourself through their Practical Assessment. All the best for the future in the industry.

Rated 5 out of 5 stars

Absolutely amazing experience my…

Absolutely amazing experience my accessor jamie scott brilliant accessor. Always answered quick, was down to earth and put my worries to ease. Would recomend him. He really helped me , I was worried about alot of things because I cared so much about getting my NVQ and with his help I actually finished whole NVQ in 3 and half months. Cant thank him enough! In general really liked experience , would recommend getting NVQ with xs training

January 31, 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for your 5-star review and recommendation of XS Training for the electrical NVQ level 3, Russell, both here and on Google Reviews :-) In particular, thank you for your special mention of your dedicated assessor throughout the the process, Jamie Scott. Like every business, we are only as good as the people who work with us and we're very privileged to have some highly experienced and professional assessors to help our candidates on the journey to their Level 3 qualification and, from there, to the attainment of their ECS/JIB Gold Card. Thanks again and all the best for your future in our industry.

Rated 5 out of 5 stars

Top assessor

Absolutely spot on, made things simple for me and very informative nothing was too much trouble and always replied as soon as he could great giy

January 31, 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review of your experience of working with XS Training to complete your NVQ level 3 electrical qualification. It's very much appreciated and we wish you all the best for your future in the industry.

Rated 5 out of 5 stars

Just want to say a massive thank you to…

Just want to say a massive thank you to Thomas Simpson for helping me complete my NVQ. Even though I took longer than expected, Tom was supportive and there whenever I needed assistance/guidance. With just a day to spare for my City and Guilds registration to end on a Saturday, I sent him the last bits on a Friday which was his day off, but he still managed to help me cross the finish line.
Thank you
Stiven D.

January 24, 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on getting over the line at the 11th hour - and the completion of your electrical NVQ qualification Stiven, Many thanks for this 5-star review and for the special mention of your assessor throughout the process, Thomas. It's much appreciated and we wish you all the best for the future in the industry.

Rated 5 out of 5 stars

Craig was helpful and supportive

Craig was helpful and supportive, his YouTube videos give you a great insight into how to complete the course. I would recommend him and the course

January 18, 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review of your experience of working with XS Training to achieve your electrical level 3 qualification, Alex, and, of course, for your special mention of your dedicated assessor, Craig Wiltshire. It's much appreciated and we wish you all the best for the future as a recognised qualified electrician

Rated 5 out of 5 stars

Great guidance and assessments

Great guidance and assessments. You need thorough knowledge for the course but all the guidance and support is there.

January 15, 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 electrical Michael, and many thanks for taking the time to leave this review of your experience of working with XS Training to achieve it. All the very best for the future.

Rated 5 out of 5 stars

Very helpful and knowledgeable.

Very helpful and knowledgeable.
Brilliant assessor!!

January 13, 2025
Unprompted review
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Reply from XS Training Ltd

Congratulations on the completion of your level 3 electrical qualification Chad and many thanks for this 5-star review. It's much appreciated and all the best for the future in the industry.

Rated 5 out of 5 stars

Best NVQ choice I could have made

Can’t fault Craig! He was very helpful throughout my nvq and gave me any needed support to ensure I fully understood what was required. I regularly recommend XS training and will continue to do so.

January 10, 2025
Unprompted review
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Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review of your experience of working with XS Training to attain your NVQ Level 3 electrical qualification Callum. Thanks too for your kind words about your dedicated assessor throughout the process, Craig Wiltshire. All the best for the future.

Rated 1 out of 5 stars

just another money collection company...

I wouldnt recommend this company to anyone whos been trained in the royal engineers and over 15year experience. Theyre just their to collect money then leave you unsupported. a couple of the tutors are shining stars holding it all together swomped by workload. Expect to be left in the dark to do it yourself. no progress until youve literally finish the course.

January 9, 2025
Unprompted review
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Reply from XS Training Ltd

Hi Jimmy bob, we pride ourselves on delivering a process, that supports our learners who engage with the NVQ process.

We do not have any assessors who would chose to ignore your requests for help.

Reviews of this nature, are usually out of frustration when a learner doesn't complete within the time scale.

I would appreciate you responding to my request I sent earlier, asking you for your actual name and email address. This will allow me to do further investigations into your comments.

Kind Regards
Jamie Gibbs
jamie@xstraining.com
(Centre Manager)

Rated 5 out of 5 stars

I found everyone at xs training very…

I found everyone at xs training very helpful, and also very quick at responding to any emails or problems that I had, I would highly recommend using xs training to anyone.

November 1, 2024
Unprompted review
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Reply from XS Training Ltd

Many thanks for your 5-star review and recommendation to others Brian, it's much appreciated. Congratulations on the completion of your electrical level 3 qualification and all the best for your future in the industry. Merry Christmas!

Rated 5 out of 5 stars

Best assessor

Couldn’t of asked for a better assessor from start to finish, always there for help and guidance. Would definitely recommend Craig Whiltshere if your looking to get your NVQ done.

December 14, 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 electrical qualification Ben and many thanks for taking the time to leave this 5 star review about your experience of working with XS Training to achieve it - and in particular of your assessor Craig. All the very best for the future and Merry Christmas!

Rated 5 out of 5 stars

I had the pleasure of completing the…

I had the pleasure of completing the nvq 2357 with muztaba as my Assesor , he was extremely helpful , knowledgable and responsive to any of my question or queries I had throughout the programme and was able to offer guidance and a simplified approach among complex topics. I would strongly recommended xs training to anybody wanting to further there career as an electrician, Many thanks to xs training and muztaba I was able to complete my NVQ in a timely and seamless fashion.

November 27, 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ 2357 level 3 Ricky and many thanks for your 5-star review of your experience of doing so with XS Training. In particular, thank you for your kind words about Muztaba, your dedicated assessor throughout the process and your recommendation of us to others. We wish you all the best for the future as a recognised qualified electridian!

Rated 5 out of 5 stars

Jamie supported me through my journey…

Jamie supported me through my journey when I was struggling with evidence gathering and was afraid that I'll run out of time. Plus, he's proving great insides of what to expect from AM2 exam and clear guidance through their training course.
Thanks XS TRAINING!

November 4, 2024
Unprompted review
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Reply from XS Training Ltd

Thank you for taking the time to leave this 5-star review from your experiences of XS Training, Bello - and Jamie in particular. You mention our AM2 Preparation Course and this is the most popular of all our 'short, video-based, online courses'. We get brilliant feedback from people who say how much it helped when they came to doing their AM2 Practical Assessment. Thanks again and all the best.

Rated 5 out of 5 stars

Very good place to do your NVQ3…

Very good place to do your NVQ3 portfolio if you in electrical field. Everything is done online, and assistance an guidance is provided on.
Highly recommended.

November 21, 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulations on the completion of your NVQ level 3 electrical qualification and many thanks for taking the time to post this 5-star review about your experience of achieving it with XS Training. All the very best for your fiuture in the industry.

Rated 5 out of 5 stars

Craig Wiltshire gives great support to…

Craig Wiltshire gives great support to his learners, made the whole NVQ much more manageable

November 15, 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Many thanks for taking the time to leave this 5-star review of your experience of working with XS Training to attain your NVQ electrical qualification Josh, it's much appreciated. Thanks too for your kind words about your dedicated assessor throughout the process, Craig. All the best for your future in the industry.

Rated 5 out of 5 stars

Craig Wiltshire was my assessor for my…

Craig Wiltshire was my assessor for my NVQ3 EW course and he has been faultless, always extremely helpful, always replies helpfully with any queries and has a knack of settling nerves on Zoom calls, his knowledge is a credit to our industry, many thanks.

November 13, 2024
Unprompted review
XS Training Ltd logo

Reply from XS Training Ltd

Congratulation on the completion of your NVQ Level 3 Experienced Worker qualification and many thanks for taking the time to share your experience of working with XS Training to achieve it. You're absolutely right, Craig Wiltshire IS a credit to our industry and we're very lucky to have him on our team. All the best for the future.

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