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XTEN-AV Reviews 1

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TrustScore 3 out of 5

3.2

Software Company
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  1. Software Company

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XTEN-AV is the industry's leading AI-powered AV automation platform, designed to streamline and supercharge every stage of audio-visual system design, proposal generation, and project management. Backed by a utility patent and trusted by over 20,000 AV professionals worldwide, XTEN-AV eliminates complexity and manual effort by delivering intelligent, end-to-end workflow automation. At the heart of XTEN-AV lies Xavia — the industry’s first-ever AI agent built exclusively for AV. From creating schematics and BOMs to generating proposals, tracking tasks, and delivering real-time insights, Xavia executes everything with a simple voice or chat command. Available across web and mobile, it replaces multiple tools with one intuitive platform, enabling AV professionals to work faster, smarter, and with unprecedented accuracy. With advanced features like AI-driven BOM creation, fully automated AV design, instant proposal generation, dealer pricing integration, and AI-powered project tracking, XTEN-AV and Xavia together redefine how AV projects are planned, executed, and delivered — making them the most comprehensive and innovative solution in the AV space.

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Poor Communication and Customer Experience

I chose XTEN-AV expecting a professional software experience, but unfortunately that was not the case. Communication was slow, updates were difficult to obtain, and the functionality we needed remained unavailable throughout our subscription.

When I raised concerns, I was shown a design mockup of a future feature rather than a working solution. Ultimately, we were unable to use the platform as intended and were denied a refund.

My biggest frustration was not the delayed feature itself, it was the lack of communication and accountability throughout the process.

June 7, 2026
Unprompted review
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