Xtreme Lashes by Jo Mousselli Reviews 800

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Best money I’ve spent on skills training. Everything was too notch, well organized, excellent support system. Gigi my trainer was incredibly supportive and thorough with her students. I even perso... See more

Company replied

Rated 5 out of 5 stars

I've love my education experience with Xtreme Lashes. From start to finish, I've received plenty of support and interaction with various staff members. But the classes themselves were so great! My ed... See more

Company replied

Rated 3 out of 5 stars

I have loved Xtreme Lashes for a few years now and stand behind the brand however the last year have been a little dissatisfied with the shipping. I understand the last couple of years have taken a to... See more

Company replied

Rated 5 out of 5 stars

I initially had difficulty in ordering on line as I had questions concerning product I was interested in purchasing. When I called Monday , the customer service young man, I wish I remembered his... See more

Company replied

Company details

  1. Cosmetics Industry
  2. Career and Education Provider

Written by the company

Xtreme Lashes by Jo Mousselli was founded in 2005 by former Pediatric ICU nurse, Jo Mousselli, RN, BSN, and her family. Xtreme Lashes has pioneered the eyelash extension industry globally and continues to innovate the beauty industry. Kickstart your rewarding and profitable career with Xtreme Lashes eyelash extensions training. We offer eyelash extension certification for beginner, intermediate, and advanced lash stylists! Give your clients longer, fuller, darker and more voluminous lifted lashes using our extensive line of high-performance eyelash extensions supplies. Generate thousands of dollars in profit utilizing Xtreme Lashes’ comprehensive eyelash extension kits to complete hundreds of lash applications! Extend the life of your clients’ Xtreme Lashes Semi Permanent eyelash extensions with eyelash extension compatible aftercare and cosmetics products developed by Registered Nurse Jo Mousselli and a team of scientists, chemists, engineers, professional lash stylists, and quality control experts. Xtreme Lashes professional supplies and aftercare products are formulated to combine science and nature at the highest concentration to achieve maximum efficacy, as well as nourish, rejuvenate, and Extend Your Beauty™.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

800 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Cost is my biggest issue.

I love most of your products except the under eye patches. There are several that stay better and don’t sting. Your prices are much more than other brands as well, even with my discount. Mascara wands can be bought for a fraction of your cost.
As well as the lint free cleansing sticks.

June 6, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Hi Diane,

Thank you for your feedback. We regret to hear about your dissatisfaction with Xtreme Lashes Under Eye Patches and that your clients have experienced stinging.

We recommend using the Hypoallergenic Silicone Under Eye Patches. Using a clinically-tested hypoallergenic silicone, these under eye patches do not contain additional ingredients and suit all skin types, even sensitive skin. The unique shape and compact size provide a noticeably secure, comfortable, and universal fit versus traditional under eye gel patches.

Additionally, we find that all 3 types of Xtreme Lashes under eye patches are most comfortable and secure for clients on freshly cleansed, rinsed, and dried skin and lashes. Be sure to rinse the eye area thoroughly with water after cleansing to avoid irritation from residual cleanser left behind on the skin.

If you have any additional questions or concerns, or feel that your product may be defective, please don't hesitate to speak directly with our Customer Success Team at 844-244-5274. Your success is our #1 priority!

Advertisement
Rated 5 out of 5 stars

Best isolation tweezers I’ve used.

These are the best isolation tweezers I have used! The angle is perfect and they are SO SHARP on the tips you can slice through those lashes so easily. I’m obsessed and will never go back!

June 4, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Thank you so much for your feedback.

Rated 5 out of 5 stars

I love them

I love them! And my lash tech was awesome!!

June 2, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Thank you Allie, we appreciate you positive review. So glad you think our lash tech was awesome and the products.

Rated 5 out of 5 stars

Great service

Online service was quick and easy.

May 25, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Thanks so much for the 5 star review!

Advertisement
Rated 1 out of 5 stars

The pillows I bought are so tiny it’s…

The pillows I bought are so tiny it’s not even funny. I’m extremely disappointed.

May 24, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Hi Elizabeth, thank you for your feedback. We regret to hear that you are dissatisfied with your Contoured Memory Foam Pillow.

This pillow was designed especially for eyelash extension application to provide customized, gentle yet firm support while allowing the client to be positioned at the optimal angle for eyelash application. It was intentionally constructed to be narrow in size to enable both right- and left-handed Lash Stylists to place their lash application supplies next to the pillow. This unique design allows stylists to move quickly back and forth between the supplies and the client in order to expediently pickup, coat and attach the extensions, creating a better experience for both the stylist and the client.

If you have any additional questions or concerns, or feel that your product may be defective, please don't hesitate to speak directly with our Customer Success Team at 844-244-5274. Your success is our #1 priority!

Rated 5 out of 5 stars

Great company!

Super fast shipping which is very important to me!! Love the quality of the products!!

May 22, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Thank you so much for your feedback.

Rated 5 out of 5 stars

The BEST product in the industry!!!

I have been using xtreme lash glue and lashes for over 6 years. Love the quality of both. I have tried many different ones, but revert back to xtreme lash every time. Great company with amazing staff and work ethics.

May 21, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Thank you so much for your review, Sonal! We are so grateful to have you as a Loyal Lashista :)

Advertisement
Rated 5 out of 5 stars

Helpful Customer Service

I initially had difficulty in ordering on line as I had questions concerning product I was interested in purchasing. When I called Monday , the customer service young man, I wish I remembered his name, was most helpful and knowledgeable.

He completed my order which arrived yesterday. Im looking forward to using my new products and know I will enjoy the makeup kit.

Thank you❣️

May 20, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Hi Dottie, Thank you so much for your feedback :)

Rated 5 out of 5 stars

Loved your lashes

Loved your lashes. There easy to fan out and they don't stuck to one another when fanning. LOVE LOVE you're product!!!

May 17, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Thank you for your glowing review, Cassandra!

Advertisement
Rated 5 out of 5 stars

I had a severe reaction to eyelash glue…

I had a severe reaction to eyelash glue last time and looked into options and found this glue. Prior to my appointment I used antihistamine eye drops and this glue and had ZERO reaction! I’m super happy with this glue and would definitely recommend!

May 14, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Thanks so much for the 5 star review!

Rated 5 out of 5 stars

The reps on the phone are so friendly…

The reps on the phone are so friendly and knowledgeable which is so rare to find these days. The products are top notch. Best glue I’ve ever found.

May 14, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Thank you, Amanda. We appreciate your glowing review! We strive to provide top notch customer service to professionals like you. We are thrilled to hear you enjoy our products along with our customer service. We will make sure to pass this review to Jo and the rest of the Xtreme Lashes Team!

Rated 5 out of 5 stars

Hi I’m thuy Nguyen

Hi I’m thuy Nguyen, I’m from Santa Ana, CA. I really have a great experiences with xtremelashes service. Anytime I need I can easy contact to get help. And people are very kind of, nice and friendly. Thanks so much

May 13, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Hi Thuy, thank you so much for your kind review - we appreciate you being a loyal Lashista! :)

Advertisement
Rated 5 out of 5 stars

Quick and easy to order

Decided to order a practice mannequin. Got my order in no time. Thank you!

May 10, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Thank you, Pamela! Xtreme Lashes strive to supply the best products for professionals like you, as quickly as possible!

Rated 5 out of 5 stars

Amazing service with everything I…

Amazing service with everything I needed!

May 10, 2021
Xtreme Lashes by Jo Mousselli logo

Reply from Xtreme Lashes by Jo Mousselli

Hi Daymara, Thank you for choosing Xtreme Lashes as your one stop shop for lash products, equipment and tools.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look