Xtreme Lashes by Jo Mousselli Reviews 800

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Best money I’ve spent on skills training. Everything was too notch, well organized, excellent support system. Gigi my trainer was incredibly supportive and thorough with her students. I even perso... See more

Company replied

Rated 5 out of 5 stars

I've love my education experience with Xtreme Lashes. From start to finish, I've received plenty of support and interaction with various staff members. But the classes themselves were so great! My ed... See more

Company replied

Rated 3 out of 5 stars

I have loved Xtreme Lashes for a few years now and stand behind the brand however the last year have been a little dissatisfied with the shipping. I understand the last couple of years have taken a to... See more

Company replied

Rated 5 out of 5 stars

I initially had difficulty in ordering on line as I had questions concerning product I was interested in purchasing. When I called Monday , the customer service young man, I wish I remembered his... See more

Company replied

Company details

  1. Cosmetics Industry
  2. Career and Education Provider

Written by the company

Xtreme Lashes by Jo Mousselli was founded in 2005 by former Pediatric ICU nurse, Jo Mousselli, RN, BSN, and her family. Xtreme Lashes has pioneered the eyelash extension industry globally and continues to innovate the beauty industry. Kickstart your rewarding and profitable career with Xtreme Lashes eyelash extensions training. We offer eyelash extension certification for beginner, intermediate, and advanced lash stylists! Give your clients longer, fuller, darker and more voluminous lifted lashes using our extensive line of high-performance eyelash extensions supplies. Generate thousands of dollars in profit utilizing Xtreme Lashes’ comprehensive eyelash extension kits to complete hundreds of lash applications! Extend the life of your clients’ Xtreme Lashes Semi Permanent eyelash extensions with eyelash extension compatible aftercare and cosmetics products developed by Registered Nurse Jo Mousselli and a team of scientists, chemists, engineers, professional lash stylists, and quality control experts. Xtreme Lashes professional supplies and aftercare products are formulated to combine science and nature at the highest concentration to achieve maximum efficacy, as well as nourish, rejuvenate, and Extend Your Beauty™.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

800 reviews

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Rated 3 out of 5 stars

Love your lashes

Love your lashes . But Its impossible to get them for the past 6months.

March 7, 2022
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Reply from Xtreme Lashes by Jo Mousselli

Thanks for your feedback, Kristin. We are so pleased to hear how much you love Xtreme Lashes Eyelash Extensions! We do our very best to provide the highest quality lashes with thousands of styles, lengths, diameters and curvatures to choose from, including our recently launched Faux Mink Infinity™ Eyelash Extensions which were designed to create infinite Omni Volume™, Classic, or Hybrid lash designs with improved retention and 50% less weight!
We regret you found it challenging to get some of the lashes you love so much over the past 6 months. As you know, the pandemic greatly impacted the global supply chain around the world, causing extensive manufacturing and transit delays. We are actively working with our manufacturers to get the remaining lashes back in stock as quickly as possible.
If you've yet to receive item(s) from a recent order, please call us at 877-244-5274 or email info@xtrememashes.com and a representative will assist you.

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Rated 5 out of 5 stars

Best of the BEST

After countless hours of online searching for the best Lash school, I came across Xtreme Lashes by Jo Mousselli. I signed up and so glad I did! They truly are the best, from customer service, best instructor, teaching the importance of sanitization and tech support. I can not say enough about this company. 5 stars all the way!

March 7, 2022
Unprompted review
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Reply from Xtreme Lashes by Jo Mousselli

Thanks Tonya for the great review.

Rated 5 out of 5 stars

Donavon was the most friendly i have…

Donavon was the most friendly i have encountered on the phone during the ordering process. He is an asset to your operation and I will ask for him in the future. What a gem he is. In todays service it is important to know when you have someone amazing on your team.

March 3, 2022
Unprompted review
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Reply from Xtreme Lashes by Jo Mousselli

Thanks so much for the feedback. We're so happy that you enjoyed your experience with Donavon and our Customer Success Team.

Rated 5 out of 5 stars

Xtreme is top of the lash industry!

I have attended (and completed) the classic lash training and the advanced Omni Volume training. The trainers were so supportive and encouraging and were more than willing to spend additional time to help with struggles I had. I would highly recommend Xtreme - the holistic approach is medically appropriate and very professional. I am a dental hygienist, so I was concerned about keeping professional, hygienic processes in place for my clients and Xtreme was on top of infection control practices. I am now so happy to launch my business knowing that I can keep universal precautions in place to keep my clients safe and beautiful!

March 2, 2022
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Reply from Xtreme Lashes by Jo Mousselli

We appreciate your very positive review, thank you Shannon. I always enjoy hearing a student would highly recommend Xtreme Lashes to others but I especially like that holistic approach fits so well for you and you business.

Rated 5 out of 5 stars

love it

love it absolutely can’t get enough of these product

February 9, 2022
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Reply from Xtreme Lashes by Jo Mousselli

Thank you Alexis we appreciate you very positive review.

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Rated 5 out of 5 stars

The training was great

The training was great! My instructor Nay was patient, informative, upbeat and most of all very encouraging. I left the training feeling ready and capable to start my Lash career!!

February 3, 2022
Unprompted review
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Reply from Xtreme Lashes by Jo Mousselli

Thanks Tabitha! Glad you enjoyed the training.

Rated 5 out of 5 stars

I love this mascara

I love this mascara. It lengthens my skimpy lashes and adds volume. I will continue to buy this product and recommend it to friends.

February 1, 2022
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Reply from Xtreme Lashes by Jo Mousselli

Thank you Linda for your positive review on our Length & Volume Mascara. I enjoy hearing you will continue to use it and be recommending to your friends.

Rated 5 out of 5 stars

Tamasha was a wonderful instructor

Tamasha was a wonderful instructor. She is knowledgable in teaching us techniques, hand placement, isolation and everything you need to know to become a successful Xtreme lash artist.

January 15, 2022
Unprompted review
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Reply from Xtreme Lashes by Jo Mousselli

Thanks so much for your review on our live online training.

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Rated 1 out of 5 stars

Having been a loyal customer for so…

Having been a loyal customer for so many years, it is really sad that your company has done little to nothing to help support small business lash stylists throughout this pandemic. While stylists were losing business and could not buy more products you actually raised prices. I get it, we all have to make money. I built my entire business with the Xtreme Lash training and business system and since completing the training many years ago only maybe received 1 or 2 client referrals from your directory yet have remained loyal to Xtreme lashes because I value the brand. Xtreme Lashes is not loyal to its stylists and small business customers.

January 13, 2022
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Reply from Xtreme Lashes by Jo Mousselli

Hi Kamar,

Thank you being a loyal customer of Xtreme Lashes and taking the time to share your honest feedback.

Due to the impact that COVID has had on the price of raw materials and the price to manufacture finished goods, we regret that we have had to increase the price of some products. Our goal at Xtreme Lashes is to design, develop, and deliver to you the highest quality products for you to operate your lash styling business.

Unfortunately, we are seeing prices increase across all industries and the lash industry is no exception. We are doing all we can to maintain the lowest cost to provide you with the high quality supplies that you need without discontinuing the product due to the increase in manufacturing costs. We hope that the global impact of the COVID pandemic improves soon so that we can return to offering you these products at a lower cost.

We appreciate your loyalty to Xtreme Lashes. Xtreme Lashes by Jo Mousselli was founded upon the mission to provided lash stylists with rewarding and profitable careers. We promise to continue to support you to fulfill this mission despite the challenges that COVID has brought upon us and small businesses everywhere.

Our Customer Success Manager has reached out to you by phone and email to offer you some tips on how to improve your Lash Stylist Directory listing. Please give him a call back at 833-Lashista.

Rated 5 out of 5 stars

So far… I’m really enjoying the…

So far… I’m really enjoying the experience!
I’m excited for lashing and excited for the products!

January 5, 2022
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Reply from Xtreme Lashes by Jo Mousselli

Thank you Heidi, we appreciate you positive review! Always enjoy hearing students are excited for lashing and for the products

Rated 5 out of 5 stars

I am so grateful to have gone through…

I am so grateful to have gone through eyelash training with Xtreme Lashes. Tamasha (my lash trainer) was very thorough and professional.

December 29, 2021
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Reply from Xtreme Lashes by Jo Mousselli

Thank you Millie we appreciate you positive review. We always enjoy hearing students think their trainer was thorough and professional and they are glad the took the training.

Rated 5 out of 5 stars

Customer Service Reps

Customer Service Reps are always informative and pleasant to speak with.

December 28, 2021
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Reply from Xtreme Lashes by Jo Mousselli

Thank you so much for your kind words, Linda. Xtreme Lashes strives to provide legendary customer service to all our stylists! We will pass this along to Jo and the rest of the Xtreme Lash team!

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Rated 5 out of 5 stars

Everything was great except one of the…

Everything was great except one of the cleansers came without a spray nozzle
Can I return it?

December 28, 2021
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Reply from Xtreme Lashes by Jo Mousselli

Hi Dalila! Please reach out to our 7 Day Custom Success Team at 877-BIG-LASH.

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service and love the glideshadow sticks

December 22, 2021
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Reply from Xtreme Lashes by Jo Mousselli

Xtreme Lashes strive to provide top notch products as well as legendary customer service. We thank you for your kind words, Robin!

Rated 5 out of 5 stars

I was very pleased with the training

I was very pleased with the training. Very great trainer. She was very helpful and understanding when we needed help. Very thorough with explaining everything and helping get things set up and answering questions.

December 21, 2021
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Reply from Xtreme Lashes by Jo Mousselli

Thanks for the great review Tammi.

Rated 5 out of 5 stars

My ONLY eyeliner

I have been using this eye liner for years, and the product I just received was as great as ever. It does whatever it is asked to do: fine line, smudges, stays on, easily correctable (for my old hands!) and long lasting. Why would I use anything else?

December 21, 2021
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Reply from Xtreme Lashes by Jo Mousselli

You only need your favorite :) Thanks Meredith!

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Rated 5 out of 5 stars

The tweezers I use from this Company…

The tweezers I use from this Company for isolation is awesome! I have tried many others and I cannot get the same experience.

December 21, 2021
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Reply from Xtreme Lashes by Jo Mousselli

Thanks Jane for the great review on our tweezer.

Rated 3 out of 5 stars

Not environmental friendly lash tray

The new lash tray design is a waste of plastic, magnetic, fabric and paper. Leave too much carbon footprint and not environmental friendly. The recycling company don’t have time to take out the fabric or magnetic. Will end up the the landfill. I hope xtreme will come up with more environmental friendly.

December 21, 2021
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Reply from Xtreme Lashes by Jo Mousselli

Hi Nhung,

Thank you for your feedback regarding Xtreme Lashes LashPak packaging.

Our goal at Xtreme Lashes is to develop the most user-friendly and ergonomic lash application supplies. We specifically designed the LashPak with the lash stylist in mind. LashPak packaging is uniquely designed to stack and store in a variety of configurations on shelves, in drawers, etc. to fit your space as well as to allow you to easily view the type, curvature, diameter, and length labeling on all sides of the package. Additionally, during lash application, this ergonomic packaging allows the lash stylist to access the lash extensions from all sides, to properly cut segments, leading to a more efficient, safe, and sanitary lash application.

In regards to recycling the LashPak, at Xtreme Lashes we develop products for a global market. Post-consumer collection of recyclable packaging components may not be available in all countries or areas. Regulations may also vary greatly between countries, states, and local municipalities. We encourage consumers to check with local agencies for information regarding how to recycle Xtreme Lashes packaging components.

If you have any additional questions or concerns, please don't hesitate to reach back out to our Customer Success Team at 833-Lashista.

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