The ordering process was really easy and my ring was delivered well within the time limits indicated. I absolutely love my 2 carat oval, half pave moissanite ring and I can't stop looking at it's s... See more
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Replied to 26% of negative reviews
Typically takes over 1 month to reply
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XVI Latorre
XVI Latorre
Order #7235
Your shipping status has been updated
The following items have been updated with new shipping information.
View your order
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Other tracking number: RR058634951AE
Items in this shipment
XVI-M™ - The Empress III Ring - Yellow Gold × 1
Size 9.5 US | Size S 1/2 AU & UK / 2ct Moissanite
My above tracking above has not been up-dated since the order was made 9th July! I am not getting any response to my queries and e-mails????

Reply from XVI Latorre
Amazing quality gem stones .
Amazing quality gem stones .
Very quickly despatched.
XVI LATORRE JEWELLERY ARE GOURGEOUS…
XVI LATORRE JEWELLERY ARE GOURGEOUS I'VE PURCHASED SEVERAL OF THEIR MOISSANITE RINGS AND THEY ARE ABSOLUTELY STUNNING THE QUALITY IS PERFECT AND BEYOND MY EXPECTATIONS. I RECEIVE MANY COMPLIMENTS ON MY MOISSANITE SOLITAIRE WHICH I PAIR UP WITH MY DIAMOND BAND .
THE PROFESSIONAL SERVICE AND PROMPT DELIVERY IS EXACTLY WHAT A GIRL WANTS WHEN WAITING FOR THAT SPECIAL PACKAGE TO ARRIVE.
Stunning Jewlery
Firstly Jewlery is absolutely stunning , really good quality and the diamonds are beautiful, very quick order process to delivery . I have ordered 2 rings and just out an order in for earrings- simply stunning
Order not received no response from company
Placed an order in December for lab grown diamond ring.
Nothing received no response to chat or numerous emails ended up claiming back from credit card.

Reply from XVI Latorre
Great customer service beautiful…
Great customer service beautiful products
I received a necklace and after a few…
I received a necklace and after a few months it broke, I contacted customer service in every way but received no response.
Very prompt response
Never arrived and failure to respond
Between my daughter and I we have previously purchased 7 rings.
Since January I have been waiting on a replacement ring and since then I have ordered another ring (5months ago).
Neither of which have arrived. Evri “lost” the ring and we were advised by xvilatorre that they would replace this without issue.
I am still waiting.
The quality is gorgeous and I had planned on making more purchases as gifts however I am very much losing confidence in receiving any action as promised on so many occasions.
Very disappointed
Beautiful ring
“I totally fancy the ring and wear it every single day — it’s the only one I wear! With a 3-carat moissanite, who needs anything else? It’s bold enough to stand alone. I hope it’s real moissanite though… the package didn’t say it was from XVL Latorre, and it came from AliExpress, so now I’m a little curious (and slightly suspicious 😅).”
The sparkle catches the eyes of many…
The sparkle catches the eyes of many and I love wearing them 🩷
I have been a customer for a year
I have been a customer for a year. I have purchased several things from this store. She loves them all!
made several purchases item are as…
made several purchases item are as described value for money 5star products.
Loved how perfect the rings are
Loved how perfect the rings are. The stones are clear, bright and shiny! I have been swimming in the ocean with them and they look perfect as they just came out of the box. Perfect travel rings, can’t tell they’re not real diamonds.
Product arrived within the time frame.
Product arrived within the time frame. Love the peices I purchased and have ordered more.
This is the third time I have ordered…
This is the third time I have ordered from this company. They are so helpful if you have any queries, especially in ring sizing.
The comments I have received about my rings are amazing. And have shared this site.
They are a good as to when I purchased.
Very good quality
Delivery was fast. Quality of the ring is excellent. Beautiful ring and its very shiny like a real diamond.
High quality products
High quality products, true to description. Fast and fuss-free delivery. I already own 3 pieces and will definitely purchase more.
Beware of this site
Beware of this site! It is a scam! Place two orders in November and nobody replies about my orders!
Fast delivery ,great products
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