Your Financial Assurance - YFA Reviews 130

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's incredible helpfulness and patience, making complex processes feel easy and stress-free. The service provided is frequently described as top-notch, with many appreciating the personalized approach and the staff's dedication to securing the best outcomes. Reviewers often mention the exceptional customer service, noting the clear explanations and constant support throughout the entire process. The responsiveness and deep knowledge of the market are also frequently praised, ensuring a smooth and manageable user experience. There is no significant minority sentiment to report, as all feedback consistently reflects positive experiences with the company's service and staff.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, knowledge,... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the professional,... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the promptness and efficiency of... See more

User experience

Clients share positive opinions on the user experience, often describing it as easy, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laurence at YFA was absolutely incredible from start to finish. My situation was complicated - working overseas, contractor, seafarer status, with long periods of time off - and he managed to secure m... See more

Rated 5 out of 5 stars

Laurance at Your Financial Assurance has now sorted three mortgages for me, and I honestly wouldn’t go to anyone else. His service is top-notch—super patient, always takes the time to explain everyt... See more

Rated 5 out of 5 stars

Laurence's expertise is second-to-none and his knowledge of the products and lenders is really crucial for complex matters such as mine was, and which without him wouldn't have been possible on the hi... See more

Rated 5 out of 5 stars

Laurence helped me and my Wife get our first mortgage and his service was first class. I strongly recommend people seek his financial advise and services as everything was done for us and his guidance... See more


Company details

  1. Mortgage Broker

Written by the company

Your Financial Assurance 🚀 — Your trusted partner for mortgages, protection, later life lending, equity release, and private health insurance. We’re here to guide you through every stage of life with expert financial solutions tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Laurence has supplied us with another…

Laurence has supplied us with another mortgage to help us grow our property portfolio, every time helping us with what suits us best to be affordable and still profitable. Save your self a lot of time and headache, stick to people who know what they are doing 👌🏻YFA all the way

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

YFA....Professional and Excellent service

I have used YFA twice now for my last two mortgages and will continue to use them. They have consecutively come in with better offers and terms than any other quotes I've had, giving me better rates and monthly out goings.
I've had swift and stress free mortgage renewals everytime with YFA. Customer service has been impeccable with Laurence finding better rates as the renewal dates have drawn closer!!
I would highly recommend YFA to anyone seeking a first mortgage or a remortgage.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service again!

Great service again

Laurence was fantastic with my mortgage renewal process. Having been a returning Customer, I'm not stranger to his excellent work. This time was no different, he even rescoped and reviewed my details to ensure that any new rates that came up were accessible to me (of which there was)

Really can't fault him, excellent communication from some one I have come to trust again and again. Thank you!

January 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

5/5 stars everytime

This is the 2nd time I have used Laurence and every time I have always been very happy with the service I have recieved. Laurence is always very helpful and is always happy to explain anything I haven’t understood. Would recommend anyone to use Laurence.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

5 star service! Would highly recommend Laurence! He went above and beyond in helping us with a complicated move. He got us the best deal, and gave us clear communication throughout.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service from YFA!!

Laurence at YFA was absolutely incredible from start to finish. My situation was complicated - working overseas, contractor, seafarer status, with long periods of time off - and he managed to secure me a mortgage when noone else could. He went out of his way to help at every step, including dealing with solicitors. He was patient, clear and made everything feel so easy when in reality it was really complex!! Thank you so so much Laurance, so grateful for you.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Laurence, very attentive, professional, outstanding service

Laurence was very attentive, happy to answer any questions, before, during and after the whole process.
He explained everything thoroughly to me - being a first time buyer, this made me feel at ease.

Great knowledge, and reliable!

And I will definitely be using him in the future, thank you again!

November 27, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic

I recently received mortgage assistance from Laurence. And I can not thank him enough. He gave exceptional service and support through out the whole process. He is so knowledgeable and made the process so simple and stress free. I would highly recommend Laurence for anyone seeking mortgage advice or support.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Laurence

Fantastic experience with Laurence, he guided me through the process of securing a deal with great care and patience. Made the whole experience straightforward and stress-free. I would highly recommend!

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Five star service

Laurence is a pleasure to deal with.
He is professional, prompt and always willing to answer any questions. I will definitely be using him for my next mortgage renewal. Thanks.

October 31, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

A1 service

Laurence has helped me out with my mortgages over the last few years and wouldn't now go to anyone else! 100% professional, reliable and knowledgeable ....and that's rare in this day and age !
Would highly recommend!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, Laurence is fast and efficient, with minimum fuss we managed to save ourselves quite a nice amount off our remortgage costs. Thanks to him and team.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Laurence was a breath of fresh air

Laurence was a breath of fresh air, my Wife is such a worrier and he put that at ease from day one. Not only did he get us the best deal possible, he kept us informed every step of the way. HIGHLY RECOMMEND!!!!

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Following a referral from a friend

Following a referral from a friend, Lawrence managed a seamless remortgage for my buy to let. A great communicator and tireless worker. Product knowledge was great , as was his advice. Highly recommend Your Financial Assurance

October 30, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with YOUR FINANCIAL ASSURANCE. They are very professional, responsive and found me the best possible rate. Prior to renewal they contacted me and made the whole process smooth / straightforward. I really appreciated how proactive they were in keeping me updated and making sure deadlines were met. I would highly recommend YOUR FINANCIAL ASSURANCE to anyone looking for a reliable mortgage broker.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Laurence sought a mortgage for my new home. He did an amazing job and worked so hard as we changed our purchase a few times. I have recommended him to my friends who have also used his services.

October 17, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look