Yallaworldx Reviews 46

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the products, frequently highlighting the quality of the materials and the appealing designs. People often mention the beauty and craftsmanship of the items, particularly for children's clothing and matching family outfits, and appreciate the variety of choices available. However, some people were dissatisfied with the delivery service, reporting significant delays and even lost orders. There are also concerns regarding customer service, with some individuals describing negative experiences, including unhelpful responses and a lack of resolution for issues. A few other people also felt that the shipping costs were too high.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the good quality of items like... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Order

Users describe ambiguous interactions with order. Many customers report significant delays, with some waiting... See more

Customer service

Clients share ambiguous opinions on customer service. While some reviewers praise the excellent, fast, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some customers experienced fast shipping, with... See more

Based on these reviews

Rated 3 out of 5 stars

I brought my son some clothing online good experience delivery was in time clothing was made of good material. A bit pricey but my son enjoys wearing it so it was worth it ib the end

Company replied

Rated 4 out of 5 stars

Got two kaftans for my daughters. Items were beautiful, very nice fabric and finishing. Items were delivered in 3 to 4 days. Had to pay $35 for shipping wish it was a little cheaper.

Company replied

Rated 4 out of 5 stars

I purchased a baby romper from here for my son a while ago. I absolutely loved the outfit, the design, detailing, colour and other businesses I came across were not as good as Yallaworld. They have... See more

Company replied

Rated 4 out of 5 stars

Unmatched quality and designs for children. I was so sick of black sparkly abaya and it's not always easy to shop in shops from abroad with no international shipping. A bit pricey but nice for occasio... See more

Company replied

Rated 1 out of 5 stars

I placed an order over a month ago and have yet to receive it! I had planned a matching family outfit to wear on Eid, which I did not get to do as the outfit did not arrive in time. Having initially t... See more

Rated 1 out of 5 stars

Absolutely TERRIBLE customer service. Liars and scam artists! You should feel ashamed to be called a muslim company!!! During Ramadan I made various orders and they promised it will come for Eid but i... See more

Company replied

Rated 1 out of 5 stars

I am a UK Customer. STAY AWAY FRIM THOLIS JOKE OF A COMPNAY! I was hesitant to purchase with these clowns due to the poor reviews in here, but gave them the benefit of the doubt as they are a musl... See more

Company replied

Rated 1 out of 5 stars

I bought an eid outfit for my son from here. Paid for next day delivery and never arrived! They don't reply and when they do its hours later. This is not the first time I've had issues with them, last... See more

Company replied

Rated 1 out of 5 stars

I purchased two items from Yallaworld. They were too small and so I applied for a return and refund. Yallaworld approved the return and sent me instructions to return the items. Once they received the... See more

Company replied

Rated 1 out of 5 stars

It’s been 1 month since my order and I have yet not received it. And customer service are circling around and says they can do nothing and tell me that I just have to have patience and wait. On the we... See more

Rated 1 out of 5 stars

I am extremely disappointed with this company’s customer service. I ordered items from their website, but I was not satisfied with the products and requested a return and refund. They respond... See more

Company replied

Rated 5 out of 5 stars

I bought my daughter a few jalabeyas for our holiday to dubai she loved them and got lots of compliments. had an issue with one jalabeya sizing but customer service sorted it straight away so I'm happ... See more

Company replied

Rated 5 out of 5 stars

I purchased an abaya for myself and a romper for my daughter for Eid and I’ve been really impressed the quality of their clothing! I also received my order the next day which was a pleasant surprise... See more

Company replied

Rated 5 out of 5 stars

bought my son his kandora for Eid from here. The romper is genius and the material is very good. I ended up purchasing myself a matching kandora and ghutrah! Will definitely be ordering more! please b... See more

Company replied

Rated 5 out of 5 stars

Shopping was easy, although sometimes my size was not available, but that clearly due to demand, as the abayas and jalabias are beautiful, well made. I got thebitems for myself and my daughters, tr... See more

Company replied

Rated 5 out of 5 stars

bought both of my sons eid thobe’s from here and they were such good quality and he received so many compliments. this was the only website we could find that did the thobe with pants for babies. he w... See more

Rated 5 out of 5 stars

Yalla kids/yalla world have best quality thobes and clothes for myself and my child. We especially love the Kandoras. Always feeling 100% satisfied alhumdulillah

Company replied

Rated 5 out of 5 stars

My go to every eid! Always get compliments on my family's outfits! Super speedy delivery too it literally arrived the next day

Company replied

Rated 5 out of 5 stars

I bought a few Abayas . Absolutely loved them. The materials was beautiful and well worth the money. Will definitely be shopping again with you.

Company replied

Rated 5 out of 5 stars

Lovely items we always order off them for the past couple years. would say sizing runs a bit big but quality is lovely and customer service has always been good

Rated 5 out of 5 stars

Absolutely amazing customer service! Always get my little boys clothes from here and they are such good quality, I recommend to everyone:)

Rated 5 out of 5 stars

I only purchase in the sale as I think the full priced items are way over priced. I purchased a turban and a few abayas for my girls. Quality is good but now the prices have increased and I personall... See more

Company replied

Rated 5 out of 5 stars

I love how they have matching abayas for mother and daughter! Some great designs and beautiful quality!

Company replied

Rated 5 out of 5 stars

Had an excellent experience with Yalla their service is amazing ,friendly staff and very quick approach to their customers.

Rated 5 out of 5 stars

I ordered the wrong size romper for my child but it also had very small barely visible stains on it. I asked them for a replacement and for the correct size and they sent it to me for free! The qualit... See more

Rated 5 out of 5 stars

Great quality abayas. Lovely that mothers and daughters can match too!

Company replied

Rated 4 out of 5 stars

I ordered my 3 months old a wedding outfit It was comfy and looked super cute. Now I ordered him a eid outfit It was shipped pretty quick but the courier lost it unfortunately so they shipped a n... See more

Rated 5 out of 5 stars

I order kinder Ramadan calendars so happy and came right on time for Ramadan kids love them will be ordering again in future

Rated 5 out of 5 stars

I truly appreciate their excellent customer service and support. Their responsiveness and professionalism made the entire experience smooth and stress-free.

Rated 5 out of 5 stars

Product is great , the material is extremely nice!! Their customer service experience is fast and helpful! Will be ordering again soon!


3.3

Average

TrustScore 3.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM

Scam company. I ordered something. I returned it - not even worn. It’s been nearly two months and I haven’t received my refund. Their customer service is atrocious. Please avoid this company.

April 5, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

SCAM - Still awaiting order over 1 month later!

I placed an order over a month ago and have yet to receive it! I had planned a matching family outfit to wear on Eid, which I did not get to do as the outfit did not arrive in time. Having initially thought customer service was very helpful in getting back, I was completely wrong! 1 month of the same message back and forth telling me they will look into it and 'check the warehouse', not only do they not get back to me when they say they will, I am having to chase it up! I would never order from them again and would not recommend it to anyone else!

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

1 month and still have not got my order

It’s been 1 month since my order and I have yet not received it. And customer service are circling around and says they can do nothing and tell me that I just have to have patience and wait. On the website it says 7-14 days delivery and now it has been 1 month. Don’t order from this company. They will take your money and not care that you have not received the package.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely TERRIBLE customer service!!! DO NOT buy from them!!!!!

Absolutely TERRIBLE customer service. Liars and scam artists! You should feel ashamed to be called a muslim company!!! During Ramadan I made various orders and they promised it will come for Eid but it didnt, and its been 3 days after Eid and I am still awaiting 3 items of clothing to be sent!!! They are NOT RESPONDING to me! Taking too long! Copy and paste replies! Rude! They owe me 3 items that havent come and refuse to repsond/refund me! WHY! NOT ACCEPTABLE! ATROCIOUS CUSTOMER SERVICE! LIARS!

February 26, 2026
Unprompted review
Yallaworldx logo

Reply from Yallaworldx

We’re very sorry to read your feedback and would like to clarify a few important points.

We DO NOT scam customers, and we take such claims very seriously. We are a trusted brand serving thousands of customers globally, and fairness and transparency are at the core of how we operate.

All orders placed before Eid were dispatched within our stated timeframe. Once parcels are handed over to courier companies, delays or losses can occasionally occur, which are unfortunately outside of our control.

During the Eid, our team was celebrating the holiday. As our staff are also muslim they have the right to take this time to celebrate with their families, which may result in slightly delayed responses during these few days.

That said, we always work with our customers to resolve any issues. Your case will be reviewed as a priority this week, and our customer service team will respond to ensure this is resolved appropriately.

We kindly ask for your patience and the opportunity to put this right as we always do for any customer issues

Rated 5 out of 5 stars

I ordered the wrong size romper for my…

I ordered the wrong size romper for my child but it also had very small barely visible stains on it. I asked them for a replacement and for the correct size and they sent it to me for free! The quality is okay, in my opinion a little overpriced for what it is but their customer service is great.

March 6, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Friendly costumer service

I ordered my 3 months old a wedding outfit
It was comfy and looked super cute.

Now I ordered him a eid outfit
It was shipped pretty quick but the courier lost it unfortunately so they shipped a new one now.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Product is great

Product is great , the material is extremely nice!! Their customer service experience is fast and helpful! Will be ordering again soon!

March 2, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

🚨🚨Yallaworld lies about refund 🚨🚨


I am extremely disappointed with this company’s customer service. I ordered items from their website, but I was not satisfied with the products and requested a return and refund. They responded to my email saying they would get back to me within 2–3 days.

It has now been over a week, and I have received no response whatsoever. This is completely unprofessional and unacceptable. Ignoring customers after promising a reply shows a serious lack of responsibility and respect.

I am still waiting for my refund. If I do not receive a response and resolution soon, I will be forced to take further action and file a formal complaint.

I strongly advise others to think carefully before ordering from this website.

February 25, 2026
Unprompted review
Yallaworldx logo

Reply from Yallaworldx

Hi Amina. We apologise that you haven't had a refund. Please note that during busy periods it can take up to 3 weeks for refunds to be processed after receiving your return because we rely on our third party warehouse to confirm the items received. Please get in touch via the website chat and we will help see whats goung on with the refund. Our team is always here to help and we do not lie about refunds and are more than happy to help resolve any issues

Rated 1 out of 5 stars

Yallaworld lies about giving refunds

I purchased two items from Yallaworld. They were too small and so I applied for a return and refund. Yallaworld approved the return and sent me instructions to return the items. Once they received the items, I inquired about the refund. They assured me that they were working on the refund. Now, a month and a half later, I have not heard from them. They have the items to resell and kept my money. Do not shop with them.

September 2, 2025
Unprompted review
Yallaworldx logo

Reply from Yallaworldx

Hello justin sorry you didn't receive your refund. Please note according to our returns policy it can take a few weeks to process returns as we use third party fulfilment warehouses. If you still have not received your refund please get in touch with our customer service through the website we are always available to help sort any issues

Advertisement
Rated 5 out of 5 stars

so reliable!

bought both of my sons eid thobe’s from here and they were such good quality and he received so many compliments. this was the only website we could find that did the thobe with pants for babies. he wore them at 3 months and 6 months! highly reccomend. when i was scared it wouldn’t come on time due to being international they made sure to reply to my email, address my concerns, and get it to me as soon as possible.

June 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I bought a few Abayas

I bought a few Abayas . Absolutely loved them. The materials was beautiful and well worth the money. Will definitely be shopping again with you.

June 11, 2025
Unprompted review
Yallaworldx logo

Reply from Yallaworldx

Salam Nargis! Thank you so much for your kind review, we appreciate you!

Rated 3 out of 5 stars

I brought my son some clothing online…

I brought my son some clothing online good experience delivery was in time clothing was made of good material. A bit pricey but my son enjoys wearing it so it was worth it ib the end

March 21, 2025
Unprompted review
Yallaworldx logo

Reply from Yallaworldx

Salam Nabeela Thank you so much for your kind review!

Rated 5 out of 5 stars

I love how they have matching abayas…

I love how they have matching abayas for mother and daughter! Some great designs and beautiful quality!

June 24, 2025
Unprompted review
Yallaworldx logo

Reply from Yallaworldx

Salam Zenab thank you so much for your kind review we can't wait to create more mama daughter moments!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look