Yarden Reviews 617

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 385 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often arrive healthy, well-packaged, and sometimes even with fruit and blossoms already present. The delivery service is consistently highlighted for being quicker than expected and carefully handled, ensuring products reach their destination in good condition. Reviewers also commend the customer service for being responsive, helpful, and quick to resolve any issues, often sending replacements without hassle. However, some people were dissatisfied with their orders, experiencing issues such as broken branches upon arrival, trees that did not survive shipping shock, or discrepancies in the size of the product received compared to what was ordered. A few other people also felt that some products arrived with pests or diseases, leading to concerns about the health of the plants and potential infestation in their homes.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the health... See more

Quality

Consumers find quality to be positive, with many plants and trees arriving in great shape, healthy, and even... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and rapid... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some praising the ease of ordering,... See more

Customer service

Users describe positive interactions with customer service, often praising quick responses and helpfulness.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Prompt order fulfillment. No email progress reports. The tree arrived with fruit and blossoms, looking very healthy. I would like to see grafted dwarf combos for grapefruit (Ruby & Marsh)/Honeybell... See more

Company replied

Rated 5 out of 5 stars

Shipping was much quicker than expected and my tree and vine came well packaged! I was most impressed with packaging and how I received the agricultural license with each plant! The loquat arrived in... See more

Company replied

Rated 5 out of 5 stars

Purchased a couple of lime (Persian and Kaffir) trees from Yarden. Persian lime tree arrived in excellent condition and pleasingly surprised that it was as large as it was. The Kaffir lime tree br... See more

Company replied

Rated 5 out of 5 stars

Great selection of plants and very reasonable pricing. The only issue I found is when the item arrives most of the soil is not around the roots. I belive it is is from transportation. The items i have... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

617 reviews

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Rated 5 out of 5 stars

great product

great product, super fast delivery

April 20, 2026
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Reply from Yarden

Thank you! So glad the order came together well for you. Enjoy!

Rated 5 out of 5 stars

The lemon bush was delivered on time

The lemon bush was delivered on time, healthy, and ready to plant.

April 19, 2026
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Reply from Yarden

We're happy to hear that your lemon bush arrived promptly and in excellent condition, ready for planting. Thank you for your positive feedback!

Rated 3 out of 5 stars

Ordering was easy

Ordering was easy, shipping fast. Only issue I had was that when my plum tree was delivered, despite being packaged well, had a metal rod sticking out of side of package and the tree was broke in half completely. I showed some love and the tree that I salvaged now has healthy new growth.

April 18, 2026
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Reply from Yarden

Thank you for your feedback. We will reach out to you directly.

Rated 3 out of 5 stars

My poor tree was delivered upside down…

My poor tree was delivered upside down and smushed by its own pot. There was a lot of breakage and I had to trim many limbs that not longer had leaves, the rest are bent. I’m hoping the little thing can survive with what’s left.

April 16, 2026
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Reply from Yarden

Thank you for your feedback. We have reached out to you directly.

Rated 5 out of 5 stars

Tree came earlier than expected and…

Tree came earlier than expected and very healthy when it arrived and happy with the size of tree

April 16, 2026
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Reply from Yarden

Early and healthy — that's exactly how we love to hear it! We're so glad the tree arrived ahead of schedule and in great shape, and that the size hit the mark for you. Wishing you a wonderful harvest down the road. Thanks for sharing!

Rated 4 out of 5 stars

Nice tree

Nice tree!
The only issues, I see where some branches had been cut, likely for transport. (I hope not during). I would have preferred they tied the branches about, than lose it's size that way. And as another said, we have some white powder mildew to contend with.

April 8, 2026
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Reply from Yarden

Thank you for your feedback. We will reach out to you directly.

Rated 4 out of 5 stars

Arrived a beautiful plant

Arrived a beautiful plant. Recipient had no idea who it was from for a week. You need to include a spot for us to send condolences and from who. Otherwise, she is Happy with it.

April 9, 2026
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Reply from Yarden

Thank you so much for the kind words we're really glad the plant arrived beautifully and that she's happy with it! That's such a thoughtful gift.
You make a really great point about including a place to add a personal message or condolences note, and we truly appreciate you taking the time to share that feedback. We'll absolutely pass it along to our team. No one should have to wonder who a heartfelt gift came from!
Thanks again for choosing Yarden, and we hope the plant brings some comfort and joy.

Rated 5 out of 5 stars

Loving my little lemon tree

Ordering was very easy and the price was competitive. It was delivered in a timely manner and packaged with care. I was pleasantly surprised by how healthy my tree looked. It was full of fragrant blooms and already had 2 lemons starting to grow. I just wish that it included tips on how to best care for it.
* Edit- Customer service is also amazing! They read my review and emailed me all the information I need to care for my tree. Now I may just need to get another one.

April 8, 2026
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Reply from Yarden

What a wonderful review thank you so much! We will reach out to you directly.

Rated 5 out of 5 stars

Purchased a lemon tree for my new all…

Purchased a lemon tree for my new all seasons room and product received in excellent condition and packaging was superb..

April 9, 2026
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Reply from Yarden

We're happy to hear that the lemon tree arrived in excellent condition with superb packaging for your all-seasons room! We appreciate your positive feedback.

Rated 5 out of 5 stars

Great tree arrived in good condition…

Great tree arrived in good condition and on time will not hesitate to recommend your company. Thanks again, Joe Varallo.

April 6, 2026
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Reply from Yarden

We're happy to hear that the tree arrived in good condition and on time. We appreciate your recommendation and thank you for your positive feedback.

Rated 1 out of 5 stars

Broken tree

The tree came in completely broken and when asked for refund they are telling me 5 to 7 business days for their team to get back to me. I honestly ordered from many different companies and never had such a horrible experience

April 6, 2026
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Reply from Yarden

Thank you for your feedback, and we apologize that you were disappointed with the Kaffir Lime tree. We are glad you contacted us about a refund, and it has been completed. Your feedback means a lot to us. We hope you will give us another chance.

Rated 5 out of 5 stars

My plant ☘️ was packaged carefully

My plant ☘️ was packaged carefully. No flaw's! Thank you so much. Respectfully, Martin krietzer

April 6, 2026
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Reply from Yarden

We're so happy to hear that your plant arrived in perfect condition and was packaged with care. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Healthy Lemon Bush

The lemon arrived bushy and green with fruits and blossoms. Delivery was went smoothly.
The tree was packaged with care, which was evident.

April 2, 2026
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Reply from Yarden

We're happy to hear that the lemon tree arrived in good condition, with fruits and blossoms, and that the delivery went smoothly. We appreciate your positive feedback regarding the packaging.

Rated 2 out of 5 stars

Lacking information for care

I never received a confirmation email for my purchase but received and email to review my purchase within days of buying. My tree wasn't expected to arrive for a couple weeks so this review email was premature. The tree did arrive on time and looks good although the exterior box was crushed. There are no care instructions included with the tree.

March 23, 2026
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Reply from Yarden

Thank you for your feedback. We have reached out to you directly.

Rated 1 out of 5 stars

The tree was dead when it arrived

The tree was dead when it arrived. It was completely withered and several branches had been broken off. The shipping container was big enough, but it looked as if the tree had been shaken or bounced around enough that the tops of the branches broke. I have ordered several trees online and I know how to plant them. I heeled this one in for several days and nurtured it every way I know how, but it never revived. It was shipped a long way, and came with no planting instructions.

March 23, 2026
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Reply from Yarden

We are so sorry your tree did not arrive in the condition you expected! We have submitted a replacement and it should be shipping out to you next week. We want every Yarden tree to arrive healthy and ready to thrive, and we appreciate your patience while we make this right. Please do not hesitate to reach out if you have any questions in the meantime!

Rated 5 out of 5 stars

Very well packaged and arrived looking…

Very well packaged and arrived looking strong and vibrant

March 29, 2026
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Reply from Yarden

We're happy to hear that your order arrived in excellent condition and that you're pleased with its vibrant appearance. Thanks for your feedback.

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