Fabulous independent yarn store that we’re lucky to have. Gorgeous yarns and all sorts of notions you never knew you needed! If you’re able, visit in person, and meet the owners Gavin and Teresa, to s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is a great knitting shop with a huge array of beautiful yarns. Theresa even has her own range of lovely hand-dyed yarns. Gavin is extremely helpful with yarn suggestions and will help you find... See more
Prompt packaging and posting of my order. Took a bit longer to be delivered due to the Christmas/NYE holidays, but that’s on the Post Office. Fantastic range of goods and always helpful if I have a... See more
They reached out to me because they had run out of the colour of yarn I ordered and sent me photos of appropriate replacements to help me pick another colour. I felt the approach was personalised and... See more
Company details
Written by the company
Yarn Worx is a family run business that was created to source the most exquisite hand dyed yarns.
Contact info
77 High Street, IP7 5DY, Hadleigh, United Kingdom
- 01473 316936
- info@yarnworx.com
- yarnworx.com
4.9
Excellent
982 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Beautiful yarns and nicely packaged
Beautiful yarns and nicely packaged. It was a great service and very happy to recommend the company
September 29, 2023
Advertisement
Yarn Worx is the best yarn shop
Yarn Worx is the best yarn shop, it has a fantastic selection of yarn and the owners give exceptional service
October 1, 2023
Always a fantastic transaction
I’ve been using yarnworx for a while and their customer service is fantastic and personal. I love their yarn subscription and if you get in quick you can pick up other necessities at the same time.
October 1, 2023
Advertisement
Excellent service and quick delivery
Excellent service and quick delivery for the Mini skeins can't wait to use them.
September 25, 2023
Good quality of yarn and well customer…
Good quality of yarn and well customer service
September 25, 2023
Very prompt delivery
The order was exactly as requested and very prompt delivery.
I would happily use Yarn Worx again
September 21, 2023
All round good service.
Easy ordering. Item arrived well packaged. Items ordered exactly as shown on website.
All round good service.
Will use this site again.
September 24, 2023
Advertisement
Beautiful yarn.
Beautiful yarn and packaged in a cardboard box - excellent.
Speedy delivery too, thank you.
September 23, 2023
Brilliant service from Yarn Worx
Brilliant service from Yarn Worx, ordered Wednesday afternoon delivered Thursday morning, everything well packed, I came across this lovely little shop by accident, what a find
September 28, 2023
Unprompted review
Was really disappointed that after…
Was really disappointed that after explaining the clanger I dropped in buying her a £50 gift voucher to help her with her recovery we realised that Mum was not as far forward and the products were not suitable for her and a refund was not offered - Mike
August 30, 2023
Reply from Yarn Worx
Dear Mike,
As explained to you in email when responding to your initial request, gift cards are non-refundable. This is also clearly stated in our website terms and conditions.
As we also mentioned, we do stock a large amount of non-knitting related items / gifts. We also offered to wind any skeins of yarn that you purchased for your mum in order to make it easier for her.
Sadly, you still felt the need to leave us an unfair 1-star review.
Regards,
Yarn Worx.
Fantastic company to deal with
Fantastic company to deal with, really helpful and quick delivery
August 31, 2023
Advertisement
Great choice and very speedy delivery.
August 30, 2023
Fast service
Fast efficient delivery.
Items as ordered, embroidery thread box is beautiful.
I would recommend this shop and would buy from them again.
August 27, 2023
Love Yarn Worx
Love this company, my go to online store. So friendly and helpful - they always have what I need, even if they have to order it in for me
August 28, 2023
Advertisement
Very quick and efficient service
August 21, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.