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Rated 5 out of 5 stars

No problems getting what I ordered. The quality is good, though the clothing is a little small in sizing.

Rated 4 out of 5 stars

I was a bit apprehensive about ordering because the quality of clothing from my trusted retailers seems to have declined the past few years. I chose to order from Yaroi because the selection was varie... See more

Rated 5 out of 5 stars

A beautifully designed sweater that looks and feels great. I was nervous about the sizing, but read the previous reviews and a size M fit great ( I’m 5’8” and 150 lb). Its unique design element on the... See more

Rated 1 out of 5 stars

The blouses I purchased did not look or fit like the online picture at all; thus, I reached out to customer service via email to make an exchange. They were not willing to work with me in any manner w... See more

3.3

Average

TrustScore 3.5 out of 5

256 reviews

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3.3

All reviews

(256)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

The colors of the tops are beautiful

The colors of the tops are beautiful! The material is thin, not heavy. Ordering is easy, esp with free shipping. The sale made it possible to purchase more! Use the sizing chart for correct fit.

March 20, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid if you ever make returns

My experience is similar to others when it comes to returns. I received two items that did not fit. I requested a refund and the required shipping label mentioned on the website. Their response was to offer me $15 out of the $80 I spent and I could keep the clothes. I refused and they increased the partial refund. I continued to refuse and ask for a full refund. The last email was that at my cost I could ship to Dubai and they would send a full refund. Well that cost is the same or more than what I paid. I addressed with them the fact that their website states all products are produced and shipped in the US. Also that it clearly states easy returns on the website. They never addressed those two misrepresentation in their replies only to offer me a little more in partial refund. I finally gave up with just over 1/2 of my cost being refunded. Avoid this site like the plague if you ever return items bought online.

March 31, 2023
Unprompted review
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Rated 2 out of 5 stars

What I ordered is NOT what I got.

The top I thought I ordered appeared to be made of 3 dimensional fabrics in the advertisement. I'm skeptical of things made in China but their advertising said they were made in USA, shipped from USA, and returnable. When it came it was a 2 dimensional photographic reproduction on polyester fabric, not as pictured! VERY disappointing, definitely not worth what I paid & not at all acceptable. I noticed that the mailing label from inside the USA was merely pasted over another shipping label from... you guessed it, CHINA! Worse yet was when I went on-line to return it. Apparently it is ONLY returnable if there are quality issues and you can ONLY ask for a refund on line. Well, the item "quality" is very poor and so is customer service. I'm waiting to see IF they get back to me, and IF they decide I qualify for a refund. I'm hoping for an acceptable return. BEWARE! I've tried to purchase several items from various on-line ads that have all turned to be substandard Chinese JUNK material & quality. Some have even been completely false advertising picturing quality items stolen from other manufacturers, that are clearly not what I received. They do a marvelous job of false advertising to entice people to buy. It should be illegal. Don't be tempted.

March 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Always leary

Always leary, ordering was easy and felt more secure than similar sites. The reviews are probably the most impactful to me. It took a long time to receive my order, but we are getting used to instant results, so this may be normal!

March 6, 2023
Unprompted review

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