YesCanDo Money Reviews 1,543

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, making complex processes feel manageable and stress-free.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being friendly,... See more

Service

Consumers consistently report positive experiences with the service. Many praise the team for making complex... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear communication & good advice throught the whole process. As FTB we were slightly nervous but Luke put our mind at ease during the first phonecall and from then on, during a turbulent economi... See more

Company replied

Rated 5 out of 5 stars

Friendly, responsive and a welcome consistent in the house buying process. The yes can do team helped us to navigate the somewhat confusing and sometimes frustrating pathway that is buying a new home,... See more

Company replied

Rated 5 out of 5 stars

The team at YesCanDo Money are fantastic! I spoke to Terry who gave me several mortgage options. Terry managed to find me a better deal than the one offered by the current lender. Terry was very under... See more

Company replied

Rated 5 out of 5 stars

Everyone at YesCanDo was great. They followed up during our buying process and went the extra mile, contacting us every time the rates dropped to make our mortgage payments that little better. We als... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Consultant
  4. Insurance Broker
  5. Life Insurance Agency
  6. Term Life Insurance Provider Company

About YesCanDo Money

Written by the company

YesCanDo Money is one of the UK’s leading fee-free mortgage brokers. We offer expert online mortgage advice and support customers across the entire UK.

You can get in touch with our friendly team of advisers by phone, WhatsApp, video call, or email – whichever suits you best.

Mortgage Team - Trustpilot

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very smooth and hassle free

Very smooth and hassle free. Staff are friendly and easy to talk to. Highly recommended. good service

October 1, 2025
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Reply from YesCanDo Money

Thank you so much for your kind words, Mike!
We're really glad you found everything smooth and hassle-free — that’s precisely what we aim for.
Our mortgage team will be so happy to hear your feedback and thank you for being a great client for over 10 years 😊🧡🧡🧡

Rated 5 out of 5 stars

Best Service

YesCanDo were recommended to me a few years ago by a friend and it was one of the best recommendations I have ever received. They are always so helpful, friendly and supportive. I have just been supported by Grant and Suzanne to get a new mortgage product and yet again they have been amazing.

October 7, 2025
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Reply from YesCanDo Money

Thank you so much, Sophie, for your wonderful review!
It means a lot that you came to us through a recommendation and have continued to choose us over the years. Grant and Suzanne will be thrilled to know their support made the process so easy for you again. We really appreciate your trust in us! 🧡🧡🧡

Rated 5 out of 5 stars

Recommend

There wasnt many options for me but Charlotte managed to find me one and was really helpful

October 6, 2025
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Reply from YesCanDo Money

Thank you, April, for your lovely review!
We’re so pleased Charlotte was able to find the right option for you and make the process smooth. We really appreciate you recommending us! 🧡🧡🧡

Rated 5 out of 5 stars

Full support every step of the way

Full support every step of the way. could not fault one person in the team. all were brilliant.
As a first time buyer, there were able to make the whole process easy to understand and were full of reasurance.

September 30, 2025
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Reply from YesCanDo Money

Thank you so much for these lovely words, Richard!
We’re delighted to hear that our mortgage team made your first-time buying experience easy and reassuring. It’s great to know you felt fully supported from start to finish — that’s exactly what we aim for! 🧡🧡🧡

Rated 5 out of 5 stars

Second time I’ve used YesCanDo for my…

Second time I’ve used YesCanDo for my mortgage needs. Couldn’t recommend more highly, they are responsive, understand your needs and come back with a solution promptly. We sent all our information off on Monday, the following Monday we had a mortgage offer issued 3 days after our application was submitted!

September 29, 2025
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Reply from YesCanDo Money

Thank you so much! We have built our business around making us a no-brainer to use again and again so the fact you had a great experience the second time round is fantastic :)

Rated 5 out of 5 stars

Amazing again

Amazing again! Couldn’t fault them! Bliss always makes it smooth sailing from the start to finish! Thankyou yes can do!

October 3, 2025
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Reply from YesCanDo Money

Captain Bliss says thank you for the smooth sailing review 😂

Rated 5 out of 5 stars

Excellent service and friendly

Excellent service and friendly. Taking the stress out of a stressful time

October 2, 2025
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Reply from YesCanDo Money

This is exactly what we try to do every day, make a stressful time much more manageable. Thank you.

Rated 5 out of 5 stars

They have been really helpful so far…

They have been really helpful so far for us as first time buyers.
They have been communicating clear steps from the begginr

September 25, 2025
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Reply from YesCanDo Money

Thank you so much for these kind words, Oli 🧡

Rated 5 out of 5 stars

Second time using yes can do and they…

Second time using yes can do and they are great, really helpful and guve great advice as well as finding our options quickly. They make it very easy.

October 1, 2025
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Reply from YesCanDo Money

Thanks for taking the time to write us this review! We will see you in a few years for the third time!

Rated 5 out of 5 stars

Very easy communication

Very easy communication. Fast to reply. Highly recommend A+++

October 1, 2025
Unprompted review
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Reply from YesCanDo Money

Amazing! Thank you so much for taking the time to leave this review :)

Rated 5 out of 5 stars

Remortgage was great experience

Everything was explained for me to understand the process and the product. I was kept updated at all stages and the speed of everything was amazing.

October 1, 2025
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Reply from YesCanDo Money

Thanks for taking the time to write us this review! We will see you when your mortgage comes up for review again!

Rated 5 out of 5 stars

2nd time - great service

Second time using these guys to remortgage and they've been great. Fab communication and easy to deal with. Grant Humphries has been my advisor both times, would highly recommend :)

October 1, 2025
Unprompted review
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Reply from YesCanDo Money

Thank you so very much for this review. Grant has just hit 5 years service with us and he is amazing at what he does because he really cares about doing the right thing for his customers. See you next time!

Rated 5 out of 5 stars

YesCanDo highly recommended!

Terry at YesCanDo Money has been absolutely fantastic. He helped me secure a mortgage agreement at short notice and guided me through the whole process with ease. Terry was always available to answer my questions, and kept me updated every step of the way. The process of using the YesCanDo portal made everything so much easier too; all I had to do was upload my documents/questionnaires on to it. On top of being highly professional and efficient, he's also a genuinely lovely person. I can’t recommend Terry and YesCanDo Money highly enough, thank you Terry!

September 15, 2025
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Reply from YesCanDo Money

There is something that we LOVE ay YesCanDo Money and that is a shout out to a team member. This one is a triple name dropper and I have just bought Terry a Latte from Costa to say thank you and well done!

Rated 5 out of 5 stars

Outstanding service

Outstanding service! They were wonderful—smooth, quick, and easy to work with. As a first-time buyer, I had lots of questions about my mortgage, and they answered every single one with patience and clarity. A big thanks to Grant and the entire team for making the process stress-free!

September 10, 2025
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Reply from YesCanDo Money

Thank you for your lovely review, Mina!
We’re so pleased to hear Grant and the team made everything smooth and stress-free for you as a first-time buyer. Answering questions with patience and clarity is exactly what we aim for, and it’s great to know you felt fully supported.
Wishing you all the best in your new home! 🧡🧡🧡

Rated 5 out of 5 stars

Excellent!

My experience has been great so far, everyone at Yescando has been very quick to respond and always available to help!

September 25, 2025
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Reply from YesCanDo Money

Thank you so much, Jack, for these very kind words 🧡🧡

Rated 5 out of 5 stars

Amazing

Amazing, truly. Dont often write reviews but the service I recieved is nothing short of exceptional. Terry Ball in particular is so patient, so helpful and goes above and beyond explaining things in a way in which is easier to understand. As a first time buyer, this whole experience has at times felt out of reach, and overwhelming so to have Terry on hand and the WhatsApp chat has made the provess so easy and reasurring. I would highly recommend. Thanks again!

September 24, 2025
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Reply from YesCanDo Money

Thank you so much, Caroline, for your amazing review!
Buying your first home can definitely feel overwhelming, so it’s wonderful to hear that Terry’s patience and clear explanations made everything reassuring and straightforward for you. We’re glad the WhatsApp chat was helpful too.
We really appreciate your recommendation and wish you every happiness in your new home 🧡🧡🧡

Rated 5 out of 5 stars

What can I say perfect

What can I say perfect Ian helped us to get the best deal on our new mortgage, he done all the work and made it so easy for us , he kept us updated on every step, can’t thank him enough .

September 23, 2025
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Reply from YesCanDo Money

Thank you for your lovely feedback, Will!
We’re delighted Ian made everything easy for you and kept you updated while securing the best deal. We’ll be sure to share your kind words with him – he’ll be so pleased. 🧡🧡🧡

Rated 1 out of 5 stars

Dreadful

Quick enough to pester me at first interest and request documentation. I’ve provided this and then radio silence.
No acknowledgement, no communication since.
They’re clearly just working through the nice and easy cases to bank fees. Anyone who needs a bit more time goes to the bottom of the pile.
These 5* reviews are nonsense as no actual interaction with this firms awful customer service would warrant anything about a 1.
They’ve flagged this as defamatory and tried to get it removed. That’s how they work. Keep the really “geniune” good reviews and flag and suppress anyone who’s real life experience of their poor service differs.
Terrible from start to finish and I will be spreading the word everywhere

September 15, 2025
Unprompted review
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Reply from YesCanDo Money

We’re really disappointed to read this review, not least because your name is hidden so we can’t identify who you are or what your experience was with us.

Trustpilot is an independent platform that does not allow fake reviews- every one of our 5-star reviews has been hard earned through genuine client experiences. As a family-run business, we put our heart into supporting every single client, and it matters to us that people feel well looked after.

For anyone reading this review, we’d encourage you to look at the other reviews this individual has left elsewhere and make your own judgement about the awful language and tone they choose to use.

Rated 5 out of 5 stars

Very friendly staff

We've had a really good experience so far with this company ,Luke was amazing from the get go talking us through our options and what would be best for us and he put us at ease with the mortgage application and Dylan has been very helpful since with any questions we've had. We've now been accepted for our mortgage and are over the moon, thank you so much for all of your help

September 19, 2025
Unprompted review
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Reply from YesCanDo Money

Thank you so much for your lovely review, Chloe!
We’re delighted to hear that Luke and Dylan were able to make the whole process feel clear and reassuring for you. It’s fantastic that you’re now accepted for your mortgage – such an exciting milestone! We really appreciate you choosing YesCanDo, and we’re here if you need anything else along the way 🧡🧡🧡

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