YESSS Electrical - Durham Reviews 7

TrustScore 4.5 out of 5

4.3

St Johns Rd, Meadowfield, DH7 8XQ Durham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was after replacement parts for some downlights and the manufacturer's website pointed me to Yesss Electrical. I'd never used them before, and seeing local stores gave me more confidence, howeve... See more

Company replied

Rated 5 out of 5 stars

I had an issue with a failing EV charger that was under warranty but i was getting absolutely no joy with the manufacturer who had terrible customer service. I contacted Yesss and spoke to Ian and h... See more

Company replied

Rated 5 out of 5 stars

Excellent staff, who are always extremely helpful. They assisted me in making the correct choices for the equipment I needed. I always enjoy going to the outlet as I know the service is first clas... See more

Company replied

Rated 5 out of 5 stars

Painless experience from start to finish, easy to order online, ready to collect extremely quickly, very professional staff.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Heating Equipment Supplier
  4. Lighting Wholesaler
  5. Solar Energy Equipment Supplier
  6. Tool Wholesaler

About YESSS Electrical - Durham

Written by the company

Your Electrical Supplies, Service & Solutions

YESSS Electrical are the fastest growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe almost 50 years. Located in London, Sheffield, Leeds, Nottingham and even the Channel Islands. Each branch has a helpful knowledgeable team, with their own delivery drivers.

YESSS offer a full range of support services including EV, Industrial, Security and Lighting, with each division having a team of specialists within their industry. Can we support your business? YESSS we can!

Our product range includes, but not limited to:
Lamps & Tubes
| Lighting | Wiring Accessories | Switchgear & Distribution | Industrial Controls | Cable | Cable Management | EV Charging & Renewables | Appliances | Smart Homes & Data | Heating, Hygiene & Ventilation | Fire, Security & Access | Tools, Workwear & Fixings

All of our products are housed at our distribution centre in West Yorkshire. Our fleet provides next day delivery to our local stores, offering you fast and flexible delivery options to suit your business or lifestyle.

With over 95 stores nationwide open to both trade and public customers, we are the fastest growing electrical wholesaler in the country and the first stop for all your electrical supplies, services and solutions.
Visit our Website

Contact info

  • St Johns Rd, Meadowfield, DH7 8XQ, Durham, United Kingdom

  • 0191 378 7888

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great customer service experience

I was after replacement parts for some downlights and the manufacturer's website pointed me to Yesss Electrical. I'd never used them before, and seeing local stores gave me more confidence, however I decided to place my order online.

The items hadn't arrived within a week, despite showing in stock. I reached out and Ian from the Durham branch was very helpful. Ian called me back to let me know the issue and that he was on it. Ian, called again to see if I wanted to stick with delivery or collect the items from the Durham branch.

Despite the initial delay I really couldn't fault the service and will use again.

December 4, 2025
Unprompted review
YESSS Electrical - Durham logo

Reply from YESSS Electrical - Durham

Thank you for your review and fantastic feedback on our Durham branch, Mr Cole!

Rated 5 out of 5 stars

Painless experience from start to…

Painless experience from start to finish, easy to order online, ready to collect extremely quickly, very professional staff.

October 15, 2025
YESSS Electrical - Durham logo

Reply from YESSS Electrical - Durham

Thank you for your review and excellent feedback for our Durham branch, David!

Rated 5 out of 5 stars

Excellent staff

Excellent staff, who are always extremely helpful. They assisted me in making the correct choices for the equipment I needed.

I always enjoy going to the outlet as I know the service is first class and the staff are friendly and helpful.

May 13, 2025
YESSS Electrical - Durham logo

Reply from YESSS Electrical - Durham

Thank you for your review and excellent feedback for our Durham branch, Andrew!

Rated 5 out of 5 stars

I had an issue with a failing EV…

I had an issue with a failing EV charger that was under warranty but i was getting absolutely no joy with the manufacturer who had terrible customer service. I contacted Yesss and spoke to Ian and his team and their customer service is second to none. They chased up the manufacturer and kept me updated. Although they had the same issue, they decided to swap the item for me and fight the battle with the manufacturer.

I was kept updated, and felt valued. I would highly recommend Yesss. Great service.

May 24, 2024
Unprompted review
YESSS Electrical - Durham logo

Reply from YESSS Electrical - Durham

Thank you for your review and excellent feedback regarding our Durham branch, Anthony!

Rated 5 out of 5 stars

Excellent service

Excellent service to order product online. Great prices and communication at every stage

July 9, 2023
YESSS Electrical - Durham logo

Reply from YESSS Electrical - Durham

Thank you for your review and excellent feedback Paul!

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