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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their prompt, knowledgeable, and courteous assistance, highlighting exceptional customer service. Many people appreciate the personalized approach and quick response times, often noting that issues are resolved efficiently. The products, particularly the welders, are frequently described as working great and being user-friendly, with many consumers expressing satisfaction with their performance and features. However, some customers also noted occasional issues with product quality, such as items arriving damaged, screens going bad, or manufacturing flaws in components. Despite these initial problems, reviewers generally found that the company's customer service team, including specific individuals, was highly effective in providing resolutions, often sending out replacement units or parts quickly.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like Ana... See more

Product

Clients share positive opinions on product quality, with many praising the performance and versatility of... See more

Customer service

People report positive experiences with customer service, often describing it as prompt, knowledgeable, and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and timely... See more

Quality

Customers had ambiguous experiences with product quality. Many reviewers praised the machines, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

WOW!!! Double WOW! I didn't know that customer service line this even existed any more! Ana was prompt, knowledgeable, and courteous. She helped diagnose my issue and even sent me a replacem... See more

Company replied

Rated 5 out of 5 stars

Wow, best customer service i have ever experienced. I called with a question, no answer and i didnt leave a message. 20 minutes later Raymond called me back, told him my issue and he promptly emaile... See more

Company replied

Rated 5 out of 5 stars

I currently own 2 Yeswelders. My most recent welder purchase, I ordered the lbt150 spool gunwith it. Unfortunately, it arrived damaged and I contacted customer service. Raymond reached out the next... See more

Company replied


Company details

  1. Welding Supply Store

Written by the company

YesWelder was born from a vision to provide affordable and high-quality welding equipment to those entering and experienced in the world of welding. We didn’t want to be ‘just another welding equipment company’. The YesWelder founders wanted to provide motivation and inspiration for welders of all skill levels.


Contact info

4.9

Excellent

TrustScore 5 out of 5

635 reviews

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Rated 5 out of 5 stars

Order issue solved...

I had a miscommunication of was gonna come in the bundle I ordered or thought I ordered. Ana in customer service stepped right in and helped me solve my issue. Super happy with everything so far. I ordered the 5 in 1. I recommend these folks they seem to really care.

April 1, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Robert! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

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Rated 5 out of 5 stars

I bought my son a DP200 for Christmas…

I bought my son a DP200 for Christmas 2024 and after a short amount of use the screen got vertical lines and was blank so you couldn't see any adjustments that were being made with the control knobs. I emailed Yes Welder and got a response back the same day. They sent me some checks to do and if that didn't work to send them some pictures which i did since everything check out ok, but we still had the issue. Ana with Yes Welder was very helpful and shipped me a new control board and screen. I installed them once they arrived, and you can now see everything.

April 2, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the amazing feedback, Daniel! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Absolutely the best customer service…

Thank you Victor....Absolutely the best customer service I've dealt with in a long time

April 1, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the wonderful review, John! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Victor. 🙂

Rated 5 out of 5 stars

Raymond helped me in resolving the…

Raymond helped me in resolving the issue of a part that was misplaced and he was very helpful in resolving my issue! Thank you Raymond!

March 15, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the wonderful feedback, Leo! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Yeswelder is a good honest company to…

Yeswelder is a good honest company to deal with. I received my mp-200 in a timely manner and everything worked as it should. I had some questions about my order and Raymond promptly responded. He went above and beyond to help me out. I already loved their products but Raymond turned me to a life long customer.

March 23, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the amazing feedback, Mike! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

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Rated 5 out of 5 stars

I have ordered my second Yes Welder…

I have ordered my second Yes Welder machine and am extremely pleased with the quality and the purchase experience. I messed up my order, but Ana was able to help me and everything is just perfect! Thank you Yes Welder!

March 21, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the wonderful review, Robert! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

DP200 dusty screen fix

I ordered a DP200 yeswelder and have been using it for a few months in a commercial setting. It has not skipped a beat and has been fantastic. After about a month of using it I started to get dust behind the display screen and contacted customer service about this problem. A fellow named Raymond helped me resolve my problems with out hesitation and sent a new screen asap. I love the product and hiw easy customer service was to deal with.

March 5, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, John! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

A+ customer service

Issues was resolved in an extremely good manner. I will be purchasing and using more of their products if customer service like this continues!! Raymond did an excellent job with customer satisfaction and resolutions

March 14, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the amazing feedback, James! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Lost shipment

I have to say I am very happy with my experience with Yes Welder.
I ordered a TIG torch, foot pedal and consumables kit, this order was lost in the shipping world.
I emailed Yes Welder and received a reply from Raymond within 24 hours.
He checked my order and agreed it was lost so he reordered it for me. I received my order in 4 days.
Raymond was on top of my problem and took care of it very fast.
I can use my DP200 with my new TIG equipment now.
I give Yes Welder 5 stars and Raymond 5 stars for excellent customer service and support. Thanks to Raymond for a great job and a happy customer.

March 5, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the amazing feedback, Gordon! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

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Rated 5 out of 5 stars

We received a defective 7 in 1 unit I…

We received a defective 7 in 1 unit I called the company and went through process of elimination to see what was wrong and was working with Ana as the customer care person was really nice and understanding they sent me a brand new unit and told me to keep the defective one for parts if ever needed I thought we were getting parts to fix the problem but they sent a brand new one was really nice working with them

March 1, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the wonderful review, Jonathan! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Cut65 plasma cutter

Recently purchased a plasma cutter from yeswelder and didn’t receive any tracking info so I emailed yeswelder and Ana was able to resolve the problem fast. Thanks again Ana the plasma cutter is working great.

March 7, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the wonderful review, Kenneth! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Raymond with a return. He was very nice and responded quickly to my messages and answered all my questions. I would greatly suggest Yeswelder products and services.

February 28, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the wonderful feedback, Anthony! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Thanks Yeswelder

Great customer service from Yeswelder. Ana replied promptly and took care of my replacement mig gun with no hassle. Thanks ANA!!!

March 9, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the wonderful review, Kyle! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

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Rated 5 out of 5 stars

Warranty return

Recently came across some issues with my 250 amp ac/dc tig yeswelder. Working through the warranty process with Ana at Yeswelder was very simple. She provided prompt and polite service and I had a new welder at my doorstep in a few weeks.

February 14, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, Isaiah! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

great service from Ana at yeswelder…

great service from Ana at yeswelder technical support. i had an upgraded replacement in no time without any hesitation.
thanks

March 9, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the wonderful review, Joel! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Awesome experience with yeswelder…

Awesome experience with yeswelder company I ended up getting the ywm-200 and love it the 4 in 1 is a great little machine. And the customer service Mr Raymond was very helpful and responded every question I was concerned and explained it all to make me feel at ease! Definitely recommend buying from yeswelder! Raymond with customer service will get you lined out!

March 5, 2025
Unprompted review
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Reply from YesWelder

Thank you very much for the wonderful review, Nicolas! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Good products and customer service

On my most recent order there was a shipping issue, Ana in support was very responsive and everything was resolved. Excellent customer service

March 1, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, P! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

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Rated 5 out of 5 stars

TIG200p AC/DC

I had an issue with my TIG200p AC/DC. I contacted customer service and Raymond was assigned to me. He was quick to resolve my issue. Great customer service from YesWelder. Thank you Raymond

March 1, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Lisa! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Wonderful product, awesome support!

Last year, I bought a YWM-160 (Mig/Stick/Lift Tig). I use it mainly for MIG welding. The quality and the welding is awesome! I like it very much. It's easy to setup and very powerful for a small portable welder. Apparently, it could be use on a 120v circuit, but I never tried because it is rated 50A at 120V, which I don't have any compatible outlet for. Anyway, I don't need this option though, as I have 240V available. So, my experience is only related to working with it at 240V.

Recently, a cable and a part of the welding gun got damaged. I asked if I could get replacement parts. I exchanged with Ana, from YesWelder support. She told me they couldn't provide those parts but would send me a new unit instead. No hassle whatsoever. I was pleasantly surprised! I didn't had to pay for anything and I didn't have to send back the other one. Also, I received the new welder very quickly, about 3 days later.

Ana provided an excellent support. Thank you so much!

February 24, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, Pat! We are very happy that you are satisfied with our products and service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Great company

Raymond in customer service does a fantastic job. Had a couple issues with my 2050 and was helpfull in getting issue resolved. Good communication. Love my new welder

February 26, 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Mike! We are very happy that you are satisfied with our products and service. We will be sure to forward your good words to Raymond.

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