Staff was super rude, treated us like shit and called us stupid for entering the kitchen, threatened to terminate us for asking questions. would not recomend to anyone. rooms were extremely nasty asw... See more
Company replied
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Staff was super rude, treated us like shit and called us stupid for entering the kitchen, threatened to terminate us for asking questions. would not recomend to anyone. rooms were extremely nasty asw... See more
Company replied
Awfull experience. Member of stuff walked in the room without knocking the door …so embarrassing. But hostel head office only believe on his based on lie statement when he excepted on the spot he mad... See more
After 5 nights at YHA Cheddar in Somerset our stay was excellent. Location was superb for access to Wells Glastonbury and Bath was an hour by car. Staff went the extra mile, position of hostel beside... See more
Company replied
YHA Borrowdale in the Lake District......fantastic, wholesome, clean, good food, excellent staff, wonderful location, child friendly. Tucked away in the warm embrace of nature with the tumbling Rive... See more
Company replied
High quality, low cost hostels, camping & glamping. Suitable for families & backpackers across 180+ locations - Book Direct with YHA for the best price!
Dimple Road, DE4 3YH, Matlock, United Kingdom
Replied to 72% of negative reviews
Typically replies within 1 week
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The Sheringham YHA hostel is so good. The staff are always so friendly and helpful. And the shared spaces are so very warm. There was a radiator in my room which was adjustable in the normal way, so I could suit myself how warm I wanted to be in my room. It is very near the train station and the bus stops, and close to the coast road, where you can catch the 'coast hopper' bus along the coast - or buses to Norwich or Cromer etc. And it takes about 15 mins to stroll to the sea front. And there is a big Tesco 5 mins walk away. I have had brekky in the YHA restaurant but generally, and in my recent stay, I use the selfcatering kitchen and attached dining space which is well fitted out. Out of season, when there's hardly anyone staying, you can pay for a room and if you are lucky, which i always have been, they'll give you a room much bigger and better than you arranged. What's not to like ? I'd recommend this lovely hostel to anyone.
34 of us celebrated my 80th birthday over the weekend before Christmas. Every thing went really well, with three generations there
Stayed in a 6 bed female dorm, very clean dorm, was a quiet time of year so had the room to myself. Friendly staff, easy parking. Unfortunately, only one working toilet and is a bit out of the way but does the job :)
Great location. One of the best yha we have stayed at. Only comment was the common areas were over heated.
Good value for money, a lot cheaper than a hotel and considering the difference in price I would rather go for basic accommodation. A good plus to the room was plenty of lights and sockets near the beds.
I love that the place is somewhere private and quiet. A 5min bus ride from the city center but let you appreciate the night city view.
Staff were very welcoming, clean room, perfect for 4 people, small but no issues at all. Had a sink and large mirror in our private room which we were grateful for. Perfect location, many food chains near by which was lovely and st Paul’s minutes away. Had a call to say our hostel at the time had issues with the boiler and were offered a move of hostels free of charge however we decided this was no issue for us. Overall a wonderful stay!
What an amazing hostel location, great food, wonderful atmosphere and awesome staff! Even in the bitter cold -10C temperature they kept us warm! I asked one of the staff when they managed to get some sleep because they were up late past 11pm and then up before all the guests in the morning preparing breakfast! She said it’s okay - we get daytime hours off from 12-5pm so it works well - it’s a lifestyle. Very positive attitude that is one example of how this is a way of life - and I feel honoured to have been a part of that atmosphere for a few days! A moment in time to remember for a lifetime!
Friendly, clean and safe in a fantastic location
Great location, very clean facilities and staff very helpful and friendly
Excellent location... really friendly staff... very clean facilities... lovely and warm..self catering facilities were excellent
The location, warm room and entrance comfy bed, hot shower, clean
Absolutely brilliant location! I love staying at the YHA as you always know exactly what you are going to get - good value, no frills, clean and safe accommodation. Thank you for a wonderful stay.
Friendly staff, great location and value for money. What's not to like?
A warm stay in YHA, happy to have a clean liner, a pillow and a thick and comfortable quilt in such a cold winter time.
Friendly and helpful staff. Thank you for the arrangement.
I felt safe, in an ideal location. The hostel was warm, inviting and friendly
Brilliant value for money. Helpful staff. Really good facilities as described on the website
Incredibly central location with incredible staff. Private room was clean, en-suite and extra heater in below freezing conditions.
I will definitely recommend YHA to friends.
Superb hostel. Close to the city centre but far enough away to feel relaxed and pleasant. Lovely grounds. Gorgeous building. Super cosy and warm. We loved it. The staff were amazingly friendly and helpful too. A great start to the Christmas holidays.
Brilliant youth hostel. Great location, facilities, with friendly, helpful staff. The views over lake Windermere are fantastic. It was nice being able to watch the England match in the World Cup in one of the lounges, despite England loosing the atmosphere was great.
Will definitely be back.
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