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Review summary

Created with AI, based on recent reviews

Considering 28 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the items received completely failed to match the advertised descriptions and suffered from extremely poor quality. Many buyers reported receiving completely different, broken, or defective items instead of what they actually ordered online. Some reviewers were not happy with the customer service and the frustrating return process. People mentioned that securing a proper refund was extremely difficult because customer support teams kept ignoring messages. Consumers frequently stated that returning products involved unexpected shipping charges and unhelpful alternative replacement offers.

What people talk about most

Product

Reviewers highlight negative aspects of the product, noting poor quality, incorrect items, and descriptions... See more

Quality

People report negative experiences with quality, stating that items arrive damaged, defective, or completely... See more

Return policy

Consumers find return policy to be extremely frustrating due to uncooperative support and unexpected shipping... See more

Customer service

Reviewers mention negative feedback about customer service, noting that people experience delayed responses... See more

Refund

Users describe negative interactions with refund requests, stating that reviewers are consistently denied... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The item arrived quickly, but that is the only positive and it does not excuse the quality. The product is extremely small, painful to use, has sharp spikes, and is not suitable for human use at all.... See more

Rated 1 out of 5 stars

The website is a scam. They allege to sell auto focus glasses when they don't. I paid 24 kd for 4 pairs of wrong glasses on the 4th August 2026. As per their 7 day refund policy, I requested a refund... See more

Rated 1 out of 5 stars

I have purchesed a fring pan last week ,after the first use I found thre are spots in the pan.and the product is not -made in Japan as mentioned.Your advise highly appreciated. another thing is the... See more

Rated 1 out of 5 stars

A very poor and unprofessional experience. The product I received was defective and completely inconsistent with the advertised quality. Even though the company’s return policy clearly states that c... See more


Company details


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1.4

Bad

TrustScore 1.5 out of 5

45 reviews

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No history of asking for reviews

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1.4

All reviews

(45)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

احذروا من هذا الموقع وموزعه في سلطنة…

احذروا من هذا الموقع وموزعه في سلطنة عمان دليلي للتوصيل هم شركاء نصب واحتيال
1- منتجات غير مطابقة
2- لا يرجعوا مبلغ الشراء
3- مماطلة في رد
4- استغباء في الرد

Beware of this website and its distributor in the Sultanate of Oman, "Dalilee for Delivery" ; they are partners in fraud and scams.
1- The product does not match the description.
2- They refuse to refund the purchase amount.
3- They stall in their responses.
4- Their responses are condescending and treat the customer as if they are foolish.

November 7, 2026
Unprompted review
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Rated 1 out of 5 stars

No stars at all it’s ascam

No stars at all it’s ascam
Product doesn’t work
Poor quality
Can’t see in the optical
Seller does not even accept that
I requested refund but they denied me that
Its a scam

October 30, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience! The product arrived used, damaged, missing parts, and completely different from the advertisement. The seller keeps making excuses and demanding extra shipping fees instead of taking responsibility. Very disappointing customer service. I strongly advise others to be careful before purchasing from this store.

October 4, 2026
Unprompted review
Rated 1 out of 5 stars

Be very careful

Be very careful, brothers. This is a fraudulent, thieving company that scams people. If you buy goods from them, the worst quality is zero, zero on the left, very, very bad quality,
In addition, you cannot return the goods. They deduct more than three-quarters of the main amount from you. Be careful, brothers. No one should buy from them. It is a fraudulent company. It deals in fraud and deception. Beware, beware.

October 22, 2026
Unprompted review
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Rated 1 out of 5 stars

The company is a scam!

The company is a scam taking whatever they can from the first-time customer! They took 178 riyals from my bank for smart glasses and sent me children's toy glasses and, of course, didn't honor their full refund and free return promises!
Now they are stretching time by having pointless communication through what's app and last they asked was: I pay them 20 riyals for return! It's a total fraud company. I wish in Saudia the government had a system of forcefully refunding the money and banning the business of companies like yisainuo.

September 18, 2026
Unprompted review
Rated 1 out of 5 stars

The website is a scam

The website is a scam. They allege to sell auto focus glasses when they don't. I paid 24 kd for 4 pairs of wrong glasses on the 4th August 2026. As per their 7 day refund policy, I requested a refund on the 5th August 2026. Since then they have gone quiet after taking my money. This company is a scam, please do not buy from them

August 4, 2026
Unprompted review
Rated 1 out of 5 stars

The product I received was not the…

The product I received was not the product I ordered.

I ordered +2.00 polarized/photochromic glasses based on the advertisement, but received a completely different model marked +1.00.

I contacted customer service and provided photos proving the difference. Instead of a full refund, they offered a replacement or only KD 2 compensation, and then stated that return shipping would be very expensive.

I am requesting a full refund for a product that does not match the advertisement or my order.

Be very careful and save screenshots of the advertisement and specifications before ordering.

August 1, 2026
Unprompted review
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Rated 1 out of 5 stars

لا أنصح بالتعامل مع هذا المتجر إطلاقًا

لا أنصح بالتعامل مع هذا المتجر إطلاقًا. المنتج الذي وصلني لا يرقى لما تم عرضه في الإعلان، وخدمة العملاء سيئة جدًا. عند طلب الإرجاع لم يتم حل المشكلة، بل استمرت المماطلة وعرضوا تعويضًا جزئيًا بقيمة 80 درهم بدلًا من إعادة المبلغ. كانت تجربة سيئة جدًا ولن أكرره.
I do not recommend this store at all. The product I received was nothing like what was advertised, and the quality was very disappointing. When I requested a return, customer service kept delaying the process instead of resolving the issue. Rather than refunding my money, they only offered me an AED 80 compensation, which I did not accept. This was a very frustrating shopping experience, and I will never buy from this store again. I strongly recommend that others think twice before ordering from them

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

The worst ever

The worst ever, do not trust what you see in there advertisements, i bought eyeglasses which was completely different compared to what they were saying i tried several times to contact them but they know how to ignore a customer,

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately.

Unfortunately.. The quality of the product is extremely bad, it has false advertisement, features that don't work and is a scam in general, would not buy. Don't buy it

June 27, 2026
Unprompted review
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Rated 1 out of 5 stars

SCAMERS

SCAMERS.
False advertisement.
They sold me a 4G/5G mobile WIFI for 260 SR and the market price isfor 80 SR.

Stay away from them.

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

Worst company I have ever dealt with

Worst company I have ever dealt with. I purchased a muscle massage device, and it turned out that the device does not work at all. I contacted the company many times, but there was no response, no support, and no interest in solving the issue.
They refused to refund my money or offer any compensation for the faulty product, and they kept delaying the process as much as possible.
My advice: do not deal with this company ever

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

My experMy expeAvoid Yisainuo – Poor service & unfair chargesrience with Yisainuo was terrible. Paid 199 SAR, product quality was very poor. Return shipping cost more than the product, and replacement


I purchased a product from Yisainuo for 199 SAR. Upon delivery:

The product quality was far below what was advertised.
Return shipping cost more than the product itself.
They offered a replacement but required me to pay additional fees.
I refused the shipment due to their unprofessional and unfair handling.

This company clearly prioritizes profits over customers. I strongly do not recommend buying from Yisainuo.

March 2, 2026
Unprompted review
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Rated 1 out of 5 stars

scam

scam, Ordered spec but not matching with the Add with very bad quality, I requested them to return and they are delaying the process and saying it will cost too much

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

My undelvired order!!

I ordered a dogs & cats repeller device on 24th Jan and i didnt get it untill now!!! I contacted the delivery co. many times but the answer was always "ur order is on the way" but this is so much for an order!! Its more than a month now please advise what is the problem???
My order no is : SP02601242352350FU3L

Regards,
Moe sharak

March 1, 2026
Unprompted review

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