YITH Reviews 2,189

We switched from Polylang to WPML based on YITH’s claim of WPML compatibility. While the plugin works well overall and support is helpful, resources don’t display correctly in secondary languages, making our English booking page unusable. Since resources are essential for our setup, this is a major issue. Promoting full WPML compatibility is misleading if such a core feature isn’t supported.

Wonderful customer service that cares more about the customer than the sale. Definitely recommend!

I have been testing Yith plugins since the beginning of 2024 and have found their product and support services to be the best on the market.

This company has a reputation for providing high quality plugins and good customer service. I have purchased two plugins from them and both are good quality and provide the features I needed.

I have had two separate issues that required me to contact their support team. For the first issue I received a solution within 24 hours which was very good but the second issue dragged on for two weeks and this was very disappointing as my site is live.

For the second issue, it seemed to me that Customer Support was favouring new tickets and if a ticket could not be resolved quickly it was being pushed to the bottom of the queue. I was waiting over three days between responses which was frustrating.

On the plus side, support did eventually resolve the issue and updated their plugin to accommodate my requirements which is to their credit.

In summary: their plugins are good quality; support will provide code solutions to issues you have and this can be within 24 hours; but be aware that this is not always the case and you may be waiting some time for your issue to be resolved.

Very impressed with the products and the support. I needed support, which was provided very quickly. Thank you, highly recommend.

friendly, competent and fast support

I've been using Yithemes products for many years and their customer service is amazing. Super responsive.

YITH delivers great Ecommerce plugins for our Woocommerce sites. Great support and solutions consistently. Love your work guys.

I will give 1 star and I hope in future I will be able to give all 5, but right now I am very frustrated.
I bought YITH premium woocommerce plugin on Saturday.
First I was not able to activate it - it was defective because it cannot find one of its functions and therefore cannot activate.

After contacting YITH support team ( waited for the answer around 12 hours ). I got new .zip file.
And again it had errors!
I wrote again to YITH support, but till now what is more then 16 hours I didn't got any reply.

So How long I need to wait ????
AND for what i paid my money?

I have been using YITH for many years now, and it has never let me down. The quality and durability of the product are truly remarkable—it’s clear this company focuses on making something that lasts.

On top of that, their customer service has always been top-notch. Over the years, whenever I’ve had a question or needed assistance, they’ve been quick, professional, and incredibly friendly. It’s rare to find a company that maintains such a high standard of care for its customers over time.

Highly recommend both the product and the amazing team behind it. A company you can trust for the long haul!

⭐️⭐️⭐️⭐️⭐️

Wasn't the product for me but the refund was practically instantaneous!

The services after purchase is very good! They went above and beyond to fix my issue.

perfect plugin for my site

Very Good Service

The support team were a great help in getting the plugin set up on our website. Very happy with both the product and the service.

The company is okay, but I have nothing wrong to say.

I had some issues with a plugin, and the support really help me.

had a problem with an update. After contacting support, the problem was promptly solved.

The plugin is fantastic but the customer service is AMAZING! They are quick to respond, find workable solutions for me when I need customization, and always respectful. I highly recommend the products they have. I'm using the booking and appointment plugin. Tons cheaper than Woocommerce and personalized customer service!

We had tried other connectors for Authorize.net and were disappointed. Since switching to Yith we have been very happy with the support and software. It is timely and they solved a problem that was a game changer for our organization.