I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unple... See more
Company replied
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I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unple... See more
Company replied
The mobile SMS and email discount codes that are valid for clearance items allow me to afford Yitty. This is the only business that has made receiving SMS updates worth my attention! I am disabled... See more
Navigation of the website is super easy! Even if your preferred color/size is sold out, you can find something similar that you'll love just as much! Size chart is very accurate. Today I used the Wome... See more
I been looking for this under garment for such a long time and finally found it! I came across it in a retail store that gets from several different stores aftermarket. I bought this garment after gai... See more
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You guys are so amazing in customer service. You helped me track my package and send me a new one since the other one got lost.
I was not ready to redeem credit this time but for some reason the system seemed to be hung up and was not recognizing my response. Therefore I was charged and felt forced to place an order. Very disappointed with the experience this time.

Reply from Yitty
I can always trust Yitty to find the size I need for Bigger gals like me
I was not able to find what I was looking for so I contacted the chat service and the person helped me after letting me send a screenshot via email..... then he actually sent me the link of what I was looking for! Helped me greatly! Placed my order within 5 minutes of their help!
Phone Rep was Super Knowledgeable and Helpful. Website did Not Add my New Customer Discount.
Your membership is crazy. Your website is trash that's hard to navigate.

Reply from Yitty
Website was easier to use! Before it was so hard to log in and check out! That was one reason I quit!
Easy to order and a wonderful product per my sister . She raves about them, so I ordered
I placed an order in June and still haven’t received it. Called multiple times and no one would give me my money back.

Reply from Yitty
When i finally decided to use my member credits my order gets canceled and I get charged for another month! 🤬🤬🤬🤬🤬 canceling my membership. Good luck to anyone wanting to cancel their membership too.

Reply from Yitty
Seems misleading saying you can cancel your membership before where 6th of the month. But then my order was cancelled too. No fine print anywhere that says anything about this.

Reply from Yitty
Amazing customer service. Attentive, kind, excited for my shapewear and dresses and will definitely update as they come in !
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