I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unple... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unple... See more
Company replied
The mobile SMS and email discount codes that are valid for clearance items allow me to afford Yitty. This is the only business that has made receiving SMS updates worth my attention! I am disabled... See more
Navigation of the website is super easy! Even if your preferred color/size is sold out, you can find something similar that you'll love just as much! Size chart is very accurate. Today I used the Wome... See more
I been looking for this under garment for such a long time and finally found it! I came across it in a retail store that gets from several different stores aftermarket. I bought this garment after gai... See more
Written by the company
United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Site is easy to navigate! So excited to try on my new bras and outfits!
I would like to give a big thank you and shout out to yitty for giving me a good gift
i'm sorry, i'm not trying to be rude but to be such a large company with the amount of profit that you must have in order to sign the celebrities that you do,ya'll have the WORST web applications. Like they are terrible i literally just spent almost 3 hour trying to find 3 items to use my credits up so as soon as they get here i can cancel my subscription almost solely based off how awful your computer and mobile websites are. Its almost suspiciously bad seriously not to mention you rarely have anything in my size and height I'm so ready to break up with you. I'm so frustrated.

Reply from Yitty
The site was very easy to navigate nothing hard at all and checkout was very easy
I placed a really large order in the middle of the night, and it was a bit complicated to say the least but Fabletocs & Yitty came through in clutch!
So annoying that I am being charged for tariffs that haven’t taken effect, and may never take effect. It’s dishonest and I am definitely considering canceling my membership (which I have had for several years). Bad business.

Reply from Yitty
Using VIP credits and doing the math on sales tax and the amounts NEVER add up. There’s never a clear answer why the totals are more than the items and sales tax. I find this extremely dishonest and won’t be purchasing again. I’ve been a customer for a long time, but I can’t in good conscience support swindlers.

Reply from Yitty
I ordered 3 Onesies that all had a hole somewhere on them when I took them out of the packaging. One of them has a pocket that is totally open on the bottom. Everything just falls out immediately. SUPER DISAPPOINTING!!! Just seems like really poor quality. Such a waste of 3 VIP Credits!!

Reply from Yitty
I have to pay $70 for a VIP credit and then find something worth equal or more than that amount to make it worth it. Now I still have to pay a tarrif on VIP on top of shipping. VIP is a rip off.

Reply from Yitty
I love the items they have on the site but when I checked out, the price I was charged was more than what I ordered. I redeemed a VIP credit, ordered 3 items that were $15, 1 item for $11.98, taxes were $7.46 and shipping was free. That should have totaled $64.44 but my total was $71.76. I’m unsure how they came up with that total but I don’t like that and I am more than likely going to cancel my subscription with Yitty.
-In response to Kim from Yitty-
I can understand the situation surrounding tariffs going on right now but what I cannot understand is the “lack of notice” or that information being provided to your customers prior to making a purchase from the company. I believe it is completely unacceptable to submit a charge without notice to shoppers.

Reply from Yitty
VIP Membership is just a scam! The credits do not cover as much as they promote and they expire. The window to opt out of the monthly fee is also too short. So far the quality of the garments has not been up to par for the price point.

Reply from Yitty
I bought items totaling $95.40 on 5/22/2025. I have been a loyal customer of Yitty for years. They have the only panty girldles that are comfortable and actually hold me in and what's more I don't have to take the whole thing off for bathroom use. Unfortunately now I will not be able to do business with them anymore. I usually cancel the membership after an order and I do it right after I order as I don't want to forget later and be charged $59. The terms and conditions say I can cancel when ever I want. Never had a problem until that day. I received an email saying that my order was out of stock and I would be refunded $17.41. But it did not specify what exactly was out of stock and it included my entire order. So I messaged customer service. I was told my order was canceled because I canceled the membership. As I tried to explain to the rep there is nothing in the terms and conditions that says I have to keep the membership to ger an order we were just going around about in circles so I forgot about it and then focused on my refund. Asking why was I only being refunded $17.41? He said that was for the membership. I asked what about the rest of the money taken out of my account. He said I'd only be refunded for the membership. The membership is $59 and some change and that is not charged to your account until 30 days later. So I don't know where the $17.41 came in. I literally had to threaten to contact the BBB to get this guy to refund my money. As he agreed after 10 minutes of fussing we ended the chat. Unfortunately today I still have not gotten any sign that my money would be refunded in full. So this morning May 27th I text in to customer support. I asked about the $95.40 I am still owed I was lied to and told that it was only a hold and it was up to my bank. Now I am so sick and tired of these companies saying "it's just a hold. We didn't take any money out". Becauae the fact remains, if it's a hold or whatever you want to call it, that money is no longer able to be spent in my account. Therefore it is not available to me. So I told her fine. We would just call it unavailable money. Because I am tired of hearing it's just a hold. So I asked to be sent an email with the correct amount then as Yitty has already had a track record of dishonesty. The messaging was ended. So I called in. Once again the female rep told me they were unable to send out another email because the email I was sent was automated. So I asked why was the company able to send out an automated email with an incorrect refund amount then? I saw I wasn't getting anywhere with her so I asked to speak to a manager. The manger agreed and then put me on hold. Only to hang up on me. That was just a few seconds ago. I have contacted the BBB and the CEO of fabletics associated with Yitty. You guys save yourself some trouble and do no business with fabletics OR yitty. You know I used to like Lizzo's music as it represented the beauty of the woman's body whether it be big or small. But now she's gotten to a point where she is extremely nasty, dishonest, and has the worse attitude and her company Yitty is starting to show those same disgusting traits. It has infiltrated into Fabletics as well. Don't buy from these 2 companies. They are nothing but scammers now.

Reply from Yitty
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.