Yiume Reviews 395

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, highlighting the meticulous craftsmanship, vibrant colors, and artistic patterns. Many people also commend the outstanding customer service, noting the responsiveness, helpfulness, and professional approach of the support team, especially in handling exchanges and inquiries. The delivery service is often described as fast and efficient, with many consumers receiving their orders earlier than expected. However, some people were dissatisfied with the product, specifically mentioning issues with fabric quality not matching descriptions, and sizing discrepancies, particularly for the US market. A few other people also felt that the delivery service was slow, with orders taking longer than the advertised shipping windows, and some experienced difficulties with the return process or did not receive refunds.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the dresses for their perfect fit,... See more

Quality

Reviewers highlight positive aspects of quality, praising the soft, light, and comfortable materials, with... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Some reviewers praise extremely fast... See more

Order

Reviewers express dissatisfaction with their orders. Many customers report issues with sizing, noting that... See more

Customer service

Clients share positive opinions on customer service. Many reviewers describe the service as very good,... See more

Based on these reviews

Rated 5 out of 5 stars

I stumbled across Yiume whilst doooom scrolling, and enjoyed the wit and whimsy of their designs. Bought several shirts and have now moved on to linen trousers and shorts. Excellent quality, but what... See more

Rated 5 out of 5 stars

Yiume has given me both terrific products and terrific service. The garments are crafted meticulously with gorgeous patterns, and wonderful details. The colors are so bright and crisp and the patterns... See more

Rated 5 out of 5 stars

An amazing birthday present for a very good old friend to his round bday This shirt will be the perfect birthday present to a round birthday from a livelong friend. This beautiful shirt is his styl... See more

Rated 5 out of 5 stars

Ordered a shirt to be sent to my well known work place here in the North of England . Royal Mail could not find the address....? Left message that it will be retunred to sender. I message Yiume, no... See more


Company details

Written by the company

The name Yiume is a combination of our brand's purpose and our customers,"Y" a yearning for the beauty of life, "I" Inspire creative expression, "U" Unique Distinctive style expression, "Me" Myself Presentation of the true inner self; We believe life's imprints come from within, from yearnings for sunlight, ocean and the comforts we enjoy. Yiume's products awaken your fascination with the beauty around and within. Yiume pay attention to every detail, just to bring you the presentation of your true self. Being different is being yourself. Life is an art. You are the artist.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

395 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I get too many emails and texts from…

I get too many emails and texts from you. I am starting to just delete them without reading them. I do love your shirts.

February 2, 2025
Unprompted review
Yiume logo

Reply from Yiume

Dear Customer,

Thank you for reaching out and for your kind words about our shirts—we truly appreciate your support.

We sincerely apologize for any inconvenience caused by the frequency of our emails and texts. We certainly do not want our communications to become overwhelming.

Please feel free to unsubscribe from our emails or text messages at any time. You can do so by clicking the “unsubscribe” link at the bottom of any email, or by replying “STOP” to any of our text messages.

Thank you again for your valuable feedback and for being part of our community. We’ll always be here if you need anything in the future.

Best Regards
Yiume

Rated 4 out of 5 stars

The shirts are as advertised

The shirts are as advertised. However, it took a while to receive them. They only arrived today, and the package was brutally ripped open during its journey to me.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Love the shirts

Love the shirts! Quick, no nonsense service, exchange and postage. A great online shopping experience.
BTW shirt sizes are US so run large.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

I have finally found mens shirts that I…

I have finally found mens shirts that I like--that I love! There are so many designs to choose from that there are shirts for almost any taste. The designs are not only beautiful, they are matched across the shirt front opening--a very classy touch. The shirts aren't inexpensive, but I find them to be a good value. Delivery is quick, and I appreciate the store credit gifts that have come with some of my purchases. Highly recommended!

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Large guys…

My husband is a large man (4xl) and I feel that the quality the variety and the materials were all great!

January 22, 2025
Unprompted review
Rated 4 out of 5 stars

Nice Shirt!

Great design received many compliments when I wore it this weekend. My only minor complaint is that the shirt is a little long in length...more like a 5XL long. Other than that, nice shirt!

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product quality as always so…

Amazing product quality as always so far! Very pleased with the stunning designs 🙌
Can't wait to grow my collection of yiume shirts and co
Gotten multiple compliments for all of the shirts I own as well which was a nice bonus to wearing these fire fits.

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Easy process and good products

Easy process and good products. I was a little worries as it needed to come to Australia but it was a smooth easy process to order ship and receive my delivery

December 26, 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous shirt.

My first Hawaiian men's shirt and won't be the last. The quality is excellent, beautiful print and great packaging. Happy with the purchase. Well done Yiume!

December 19, 2024
Unprompted review
Rated 4 out of 5 stars

Beautiful, well made shirts.

The shirts are beautiful and well made.
Customer service is responsive.
Communications need work. If my shirt is being shipped from Hong Kong, just say that. It will get a USPS tracking number when it is delivered to them. Stop telling me it's in Jamaica, NY awaiting a tracking number. That's mumbo jumbo.

December 19, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look