I've been using YNAB for over a year now and it's changed my life. There was definitely a learning curve and took a few months to 'get into' zero budget planning and using the App to check my account... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #88 of 347 best companies in Software Company
About YNAB
Written by the company
“YNAB isn’t just a tool for money management. It’s a tool for self-actualization. Who do you want to be, and how can the money you earn help you get there?” —Adrienne So, Senior Associate Reviews Editor for WIRED
Our award-winning app is based on a simple but powerful practice that clarifies priorities and creates a new state of awareness around spending.
YNAB will teach you how to approach your money with intention—whether you're setting savings goals, creating a debt paydown plan, or reflecting on your spending habits—YNAB will support you every step of the way with a wealth of free resources including workshops, video courses, live help, and an enthusiastic community.
Since 2004, YNAB has taught millions of people that money doesn’t always have to feel like a problem—it’s actually full of promise and possibility! People find YNAB because they think they want to save more, spend less, or pay down debt—they stay because they’ve started achieving their life’s goals, stopped fighting with their partner, and have never slept better.
Your money is your life; spend it well with YNAB!
Try YNAB Free for 34 Days
Do money differently.
Written by the company
- Money can’t buy happiness… but the way you spend it can.
- YNAB is more than an app—it’s a simple but life-changing practice that has inspired millions to spend, save, and live joyfully.
Take YNAB for a Test Drive
34 Days to Less Money Stress
Contact info
United States
- help@ynab.com
- ynab.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The app and website are both simple to…
The app and website are both simple to use and the plan is very forgiving if you need to start over or adjust. Customer service is consistently excellent.

Reply from YNAB
Great tools and support
The communication and help is great. I love the ability to import transactions and reconciliation is very easy. Making a zero based budget is super important and they make it easy.
I've always been resistant to budgeting…
I've always been resistant to budgeting -- not because I didn't understand why it mattered, but because I could never get myself to sit down and DO it.
YNAB has made it so much easier for me to manage, partly because I can do a little bit each day, and partly because I was able to start out with a template, and customize it from there. It hasn't fixed my money troubles, but it has made them much easier to manage.
And I've been able to keep it up for over a year, which is approaching miracle territory for me.

Reply from YNAB
Incredible product
Incredible product, best investment I’ve made this past year. I’ve shifted from a mindset of financial anxiety to confidence thanks to planned budgets changing how I think about upcoming trips and purchases.
You need to get this
I don’t ever write reviews, I’m too lazy, but if this helps anyone then happy to do it and hopefully this app can help whoever is reading this as much as it has helped me. Get the app and stick with it. there’s a bit of a learning curve but once you get the hang of it it’s a life changer. I would recommend watching some youtube tutorials before / while setting up - I watched the Nick True videos. Again, time consuming but totally worth it.
More than money manager
Using YNAB for the past two years has been a financial literacy learning experience. There is a learning curve to becoming proficient in using all that it is capable of, but it is well worth the effort. The app not only keeps track of my money, but it also forces me to think about how I want to use it. Every month, as I set up a new budget, I make value choices. As a result, I feel more secure and content about my financial life. I spend about 5 minutes every day categorizing and approving transactions and deciding how to cover overspent categories, if needed. My credit card transactions are categorized daily, and YNAB subtracts them from the budgeted category. If I stay within my budget, I know I can pay the cards in full at the end of the month. I have paid $0 on interest since I started using YNAB. Recently, I sold my house, downsized, and bought a condo. I spent some money on fixing up the condo and planning a vacation, but I still had enough left to cover the next six months of living expenses. Without the flexibility built into this platform, I might have spent the money on other things I value less in the long run. Customer support is excellent and easy to access digitally and in person. Overall, using YNAB has been a life-changing experience for me. I no longer think that it is an expensive money manager app; I think about how much more financially secure I am because of it.
Tracking
Tracking, digital cash envelope. I would like projection tools to see a year laid out of expenses vs income

Reply from YNAB
YNAB is AMAZING
YNAB is amazing and is one of the best apps on my phone. It has changed our finances and allowed us to anticipate costs, save for certain goals, and it is worth every penny. The tutorials available are super clear and the app is updated regularly.
I really like ynab but some solutions…
I really like ynab but some solutions to simple formatting issues were obtuse. Assuming that ynab will continue to make improvements I'll probably be a 5 star.

Reply from YNAB
Pay your credit card every month? Nope!
The credit card payments never work as intended. I've watched countless tutorials and contacted support on three separate occasions and I keep getting the same useless explanations and advice. The worst part is, I pay my cards in full every month! That should be the SIMPLEST challenge YNAB faces when dealing with credit cards. Somehow my balance is always hundreds of dollars away from the actual amounts charged and paid Every. Single. Month. Even with everything linked and up to date, I find myself doing the "reconciliation dance" by removing money that was supposed to be accounted for. It's incredibly discouraging and I'm giving up on ynab. Back to spreadsheets, I guess.

Reply from YNAB
Great for seeing exactly where our money is going!
We have a much easier time seeing exactly where our money is going and have been more successful and staying ahead and saving.
Good app but needs improvement
Good app, but after a year my bank balances are still not correct. I deleted the app and reloaded everything and it was correct for one month. Everything else on the app is intuitive and easy to use. I like that I’m able to approve and make notes on my transactions that are connected to my main bank. Unfortunately, my Paypal transactions are not automatically added for review. I am able to manually add transactions but I have a lot of PayPal transactions throughout the month, and don’t feel I should have to add them while paying a good amount for this app. If these actions are improved, I would give the app 5 stars.

Reply from YNAB
YNAB has made budgeting easy and…
YNAB has made budgeting easy and straightforward and stress-free. If I encounter questions or confusion in navigating the YNAB format I can watch related videos on the site, or contact Customer Service - they are prompt and very helpful. I highly recommend YNAB - it is worth the annual subscription for peace of mind.
Having some issues with accounts…
Having some issues with accounts not syncing on a regular basis. Has caused some problems organizing my expenses.

Reply from YNAB
Changed my relationship with money
YNAB changed my relationship with money. I used to really put a lot of negative pressure on spending so I was always depriving myself. Now I proactively decide where I want my money to go in advance so both saving and spending are easier.
Best APP
My son told me about this app, even though I am a bookkeeper, I keep everyone elses books in top shape, but this has helped me out so much, that our financial situatio has changed tremendously.
Worth it!
Well worth the cost. Helped me organize my finances and keep from overspending. A place for everything and everything in its place.
YNAB has totally re-framed how I think about money
YNAB has re-framed the way I think about money. It took me a little while to wrap my head around it, but I'm so glad I stuck with it. In reality, this approach makes so much more sense than any other "budgeting" approach I've been taught. It's actually simpler than I was trying to make it.
As a company, I am really impressed with YNAB too. They communicate in ways that are friendly and personable. Their emails usually make me smile. They don't make me feel bad about myself if I make a mistake. Also, their support team is awesome. I can always join a live Q&A, even though I'm not new to it anymore. No question too big, no question too small. I'm a big fan.
YNAB after using it for a year I…
YNAB after using it for a year I totally get why some people chuck their hands up and download another simpler app. At its heart are several rules that if you don't get them it won't work for you and tbh im not 100% sure what all of them are yet 🤣 it hates when you don't reconcile your accounts and that will seriously mess things up as it just seems to make stuff up that messes up your balances. Its better than what me and husband had before and I am sticking with it but you do have to immerse yourself in a lot of YouTube videos to understand what you're doing. I think it could be simpler and it is still a bit American market but it links with most bank accounts and our finances have improved.

Reply from YNAB
The overall site is very helpful
The overall site is very helpful. There are frequent issues with getting data from accounts automatically and the manual process when you are managing upwards of 15 different accounts can be daunting.

Reply from YNAB
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







