I purchased a Podiatry Tool -- Cantilever Nail Clippers, claimed to be German Forged, priced at £27.19 They are poor quality. Daylight shows through cutting edges when in the closed position. T... See more
Company replied
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See what reviewers are saying
The price was why I brought this product. It was despatched quickly but took longer than estimated to arrive by a few days. It's instructions for use are simple enough to follow & it's relatively comf... See more
I had an excellent experience with YNR except that they recommended a very poor quality, cheap otoscope, sadly, with a crude plastic lens. If you buy one from them, then choose one with a glass lens o... See more
The Steal Callus Hard Skin Remover is, amazing. Comes with 10 brand new replacement blades for safe painless effective professional results at home. They are so, much better than the plastic callus re... See more
Company details
Written by the company
Medical | Surgical | Dental | Veterinary | Reptiles | Hair & Beauty
Contact info
17 Carnarvon Street, M3 1EZ, Manchester, United Kingdom
- +44 (0) 161 211 9826
- info@ynrinstruments.co.uk
- ynrinstruments.co.uk
4.1
Great
430 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from YNR Instruments Ltd
Hi, we have checked your order details, and we can confirm that we have refunded your order. Kindly contact us directly if you require any more information. Thanks
Great stuff!
March 27, 2026
Broken Snake Hook
The Snake Hook was broken and I had to pay to return the item!! I won't be purchasing from this website again.
February 24, 2026
Reply from YNR Instruments Ltd
Hi there,
We’re really sorry to hear that your snake hook arrived broken. That’s definitely not the experience we want for our customers.
Please accept our sincere apologies for the inconvenience caused.
If you’re open to it, we’d really like to make this right for you. Please contact our support team at info@ynrinstruments.co.uk with your order details so we can review the situation and offer a suitable resolution.
We truly value your feedback and hope we can restore your confidence in us.
Kind regards,
Customer Support Team
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the goods are exactly as described and…
the goods are exactly as described and of a appropriate quality so I am satisfied
March 25, 2026
Good instrument for mycology.
February 28, 2026
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Needed a scalpel fast ,wanted a Swan…
Needed a scalpel fast ,wanted a Swan moreton one bought it got it next day 1 hour before I had to do job perfect transaction and very reasonable price too top notch vendor
February 26, 2026
A useless product
The pair of nail scissors i bought are useless
they don’t actually cut anything
February 24, 2026
Reply from YNR Instruments Ltd
Hi
Sorry to hear about your experience. This is not the quality we aim to provide. We’d be happy to offer a refund or replacement, but we kindly ask you to send us a few pictures of the scissors first so we can investigate the issue. Please contact us at info@ynrinstruments.co.uk, and our team will assist you promptly.
Thank you
Good and prompt Service
Goods were delivered on time as promised. Able to track the parcel all the way to my home.
January 29, 2026
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Helpful help desk
My first purchase of YNR was via amazon and I received a faulty product which I returned. I communicated with YNR help desk and their attitude encouraged me to order direct from YNR. I received a very useable item and am happy with the purchase.
January 29, 2026
Good scissors
Good scissors but not for my big toe nails. They're very brittle and hard to cut.
December 26, 2025
Found you on the web
Found you on the web. Bought the professional scissor set for my granddaughter as she is in hairdressing collage. She loves them, very happy.
December 3, 2025
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Multiple orders cancelled
Ordered from the website, it went through okay, then a day later I got an email saying the item was out of stock. I then ordered something something different a few days later and the exact same thing happened. I emailed to say this was frustrating and they never replied. At least they did refund me.
November 24, 2025
Reply from YNR Instruments Ltd
Hi
Thank you for taking the time to share your feedback, and I’m truly sorry for the inconvenience you experienced. We understand how frustrating it is to place an order successfully only to be informed later that the item is out of stock, especially when it happens more than once.
This situation is not reflective of the service we aim to provide. We have recently been updating our inventory system, and unfortunately, this has caused delays in stock accuracy and response times. We apologise that your email was not replied to promptly. That’s not the level of communication we want for our customers.
We’re glad your refunds were processed correctly, but we completely understand your disappointment. Please rest assured, we are working to prevent this from happening again.
If you’re still interested in any of the items you attempted to order, please let us know. We’d be more than happy to check stock manually for you or suggest suitable alternatives.
Thank you again for your patience, and we hope to have the opportunity to provide you with a better experience in the future.
Kind regards,
YNR Instruments Customer Support
Great Service!
Many thanks YNR for your kind help when you offered an alternative pair of clippers.
They are perfect 😊
Communication first class.
Well packaged and speedy delivery, I highly recommend YNR.
September 28, 2025
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