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Rated 1 out of 5 stars

No parcel arrived within advertised delivery time. Unable to track parcel with tracking codes given. Initial email query was acknowledged and answered but tracking never did become available. Subseque... See more

Rated 5 out of 5 stars

Yoek have always had an excellent range of plus size clothing. Their range is huge. Their Customer Service are extremely prompt in handling both orders and queries - even the postal service used pr... See more

Company replied

Rated 1 out of 5 stars

I have given you One star because there was no option to give zero stars, The coat was a total disappointment. The quality was abysmal and definitely not worth £169.00. At that price the coat should... See more

Company replied

Rated 5 out of 5 stars

High quality plus size clothing. At last a company that doesn’t think plus size women don’t matter when it comes to fashion! Great clothes, packaged beautifully and fast delivery. Easy returns too. Fa... See more

Company replied

Company details

  1. Women's Clothing Store

Information provided by various external sources

The online store for trendy and feminine clothes for fashionable women with a plus size • Free returns and personal customer service!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

49 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great service

Yoek have always had an excellent range of plus size clothing. Their range is huge. Their Customer Service are extremely prompt in handling both orders and queries - even the postal service used provides prompt and clear communication on the order despatch.
The quality, fit and designs are really great - there truly is something for every plus size customer! Highly recommended

June 13, 2023
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Reply from Yoek

Dear Alison,

Thank you so much for your positive review.
We are delighted to read that you are happy with our service and our clothes.
I hope you will enjoy wearing your new clothes and we would love to 'welcome' you again in our online shop!

Have a lovely day!

Best wishes
Petra

Rated 5 out of 5 stars

Great selection and sizes …

Great selection and sizes were still available. One of the few Euro Plus Size online shops still selling to the UK.

April 2, 2023
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Reply from Yoek

Dear Patricia,

Thank you for your positive review! I wish you a lot of fun with your order and hopefully we can welcome you again in our webshop :-)

Best wishes,
Jaimy

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Rated 5 out of 5 stars

Well done Yoek

Excellent item, delivery and customer service. Thank you

March 17, 2023
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Reply from Yoek

Hi Fionnuala,

Thank you for your positive review! I wish you a lot of fun with your order and hopefully we can welcome you again in our webshop.

Best wishes,
Liset

Rated 1 out of 5 stars

Did not receive my order #2000002484

Did not receive my order #2000002484
Please advise when it will come please!

December 19, 2022
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Reply from Yoek

Dear Adrienne,

I am sorry to hear that you haven't recieved your parcel yet. My apologies.

Could you please send us an email, fashionadvisor@yoek.nl? Then we can help you better!

Greetings, Jaimy

Rated 5 out of 5 stars

Delighted

Good delivery time, excellent well made clothing. Delighted

August 23, 2022
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Reply from Yoek

Dear Susan,

Thank you so much for your positive review.
We are very delighted to read that you are happy with our clothes and the delivery time of your order. I hope you'll enjoy wearing your new items.

Have a lovely day!

Best wishes,
Imane

Rated 5 out of 5 stars

Brilliant service

Brilliant service, ordered items where delivered in 6 days to Northern Ireland and I was kept up to date by tracker from they left Yoek. Clothing is lovely quality and a perfect fit so I am so pleased that I decided to buy from Yoek.

June 17, 2022
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Reply from Yoek

Dear Jill,

Thank you so much for your positive review.
We are delighted to read that you are happy with our service and our clothes.
I hope you will enjoy wearing your new clothes and we would love to 'welcome' you again in our online shop!

Have a lovely day!

Best wishes,
Kim

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Rated 5 out of 5 stars
Yoek logo

Reply from Yoek

Dear Jane,

Thank you so much for your positive review.
We are delighted to read that you are happy with our collections. I hope you will enjoy wearing your new clothes and we would love to 'welcome' you again in our online shop!

Have a lovely day!

Best wishes,
Kim

Rated 5 out of 5 stars

Excellent service

Excellent service, communication and product. Will order again with confidence.
Karen.

May 24, 2022
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Reply from Yoek

Dear Karen,

Thank you so much for your positive review.
We are delighted to read that you are happy with our service and our clothes.
I hope you will enjoy wearing your new clothes and we would love to 'welcome' you again in our online shop!

Have a lovely day!

Best wishes,
Imane

Rated 5 out of 5 stars

I am a returning customer

I am a returning customer, who drops into the Yoek website often . I was thinking it would be nice to add something nice to my wardrobe for Spring. Always lots of choice for plus size ladies. I ordered two tunic tops, I did not have to wait long for them to arrive, beautifully packed . I am always impressed with care that is taken. My tunics are well made, fit perfectly and have very clear washing instructions. I will be dropping in again soon.

April 4, 2022
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Reply from Yoek

Dear Mrs. Kingsley,

Thank you very much for your lovely and extensive review! We are very delighted to read that you are happy with our new spring collection and our given services. I hope you'll enjoy wearing your new items and to 'welcome' you again in the future. Have a lovely day!

Best wishes,
Kim

Rated 5 out of 5 stars

I really love the items

I really love the items. I have bought many clothes in the past and have been pleased with Yoek. Thank you.

November 3, 2021
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Reply from Yoek

Dear Mrs. Barnes Jones,

Thank you so much for your positive review. We are delighted to read that you are happy with our clothes. We would love to see you again soon in our online shop!

Wishing you a beautiful day!

Best wishes,
Kim

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Rated 1 out of 5 stars

Goods way below standard

I have given you One star because there was no option to give zero stars, The coat was a total disappointment. The quality was abysmal and definitely not worth £169.00. At that price the coat should have been lined, the pockets not made of a thin cheap material and the shoulder pads not made of thin flimsy foam which folds in half as it is not fit for purpose. My parcel was intercepted by customs and the royal mail, who charged me an extra £70 which I had to pay before I could receive it. I think you have a gross cheek charging what you do for such poor quality. I could buy better quality for much less quite easily in the UK.I am out of pocket a total of £239.00 for a coat that is worth a small fraction of this. I understand from your paperwork that I have to pay for returns and customs charges which would rub salt in the wounds. This mater has both upset me greatly and I feel cheated and regret ever buying from you. You will NEVER have my custom again. Yours in digust JULIE ROMANIUk

September 1, 2021
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Reply from Yoek

Dear Mrs. Romaniuk,

Thank you for your honest review. We will send you an email regarding this matter.

Best wishes,
Liset

Rated 5 out of 5 stars

Very helpful staff prompt service and…

Very helpful staff prompt service and delivery and super clothes well made beautiful non crush material good fit true to size

April 13, 2021
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Reply from Yoek

Dear Mrs. Barnes,

Thank you so much for your positive review. I am vey delighted to read that you are happy with our service, delivery and our clothes. We would love to see you again soon in our online shop!

Wishing you a beautiful day!

Best wishes,
Imane

Rated 5 out of 5 stars

Yoek - Jean Genie service fashion delight

Yoek UK website easy to navigate view lots of lovely designer clothing.
The garment ordered 7/8 Jeans was a special occasion gift for a very close family member.
I own a pair myself and find them the most comfortable, flattering and stylish jeans ever owned, and regardless of size. I think them unbeatable designer fashion. The Yoek team kept me personally up to date with my parcel delivery and steps taken (this was very reassuring given Christmas period, COVID-19 and it was near to end of the Brexit Transition period looming) with link to the tracking details. I wondered if there may be an issue/delay but I need not have worried the package arrived safely today, well protected in a suitably sustainable cardboard box, enclosed in tissue paper and done so with care and attention to detail. I would have no problem engaging with Yoek in the future, classy garments = classy service.

January 4, 2021
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Reply from Yoek

Dear Di West,

Thank you so much for your lovely review.
I am vey delighted to read that you are happy with our jeans - as well as our customer service.

I hope to 'welcome' you again in the future.
Have a lovely day!

Best wishes,
Imane

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Rated 5 out of 5 stars

Excellent service.

December 22, 2020
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Reply from Yoek

Dear Yvonne,

Thank you very much for your review.
We would love to see you again soon in our online shop!

Best wishes,
Imane

Rated 5 out of 5 stars

Beautiful dresses

June 16, 2020
Unprompted review
Yoek logo

Reply from Yoek

Dear Karolina,

Thank you for your positive review.
Wishing you a beautiful day!

Best wishes,
Imane

Rated 5 out of 5 stars

Ladies Plus Size Clothing - not cheap but good quality

New company to me so this is the first time shopping with”Yoek”. Easy to use website and to place an order. Clothes arrived quickly, in good condition, as described and as shown. Would definitely order from this company again.

June 8, 2020
Unprompted review
Yoek logo

Reply from Yoek

Dear Cheryl,

Thank you very much for your review.
We would love to see you again soon in our online shop!

Best wishes,

Marisa

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