Yorkshire Dental Suite Reviews 

810
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 443 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and welcoming reception teams, making every single visit feel remarkably relaxing, comfortable, and personalized from the moment they walk in. Many people truly appreciate the thorough and detailed explanations provided by the dentists, which significantly helps to ease any nervousness or anxiety during complex dental treatments. However, some reviewers noted frustrating issues regarding poor customer service, administrative mistakes, and unexpected communication delays regarding their treatment plans. A few other people also mentioned experiencing inconvenient appointment cancellations at short notice or waiting too long past their scheduled times to finally be seen by practitioners.

What people talk about most

Staff

Consumers find staff to be positive, highlighting welcoming receptionists and professional, knowledgeable... See more

Service

Customers had positive experiences with service, noting that the staff is professional, welcoming, and... See more

User experience

Reviewers highlight positive aspects of user_experience, frequently describing the process as painless,... See more

Product

Reviewers mention positive feedback about product, highlighting a great deal of satisfaction with their new... See more

Customer service

Customers consistently note ambiguous experiences with customer service, revealing stark divisions in their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to make an emergency appointment and was seen on the day of my call. The treatment was quite invasive and the dentist explained to me in fine detail what my options were. Ultimately I knew I had... See more

Company replied

Rated 5 out of 5 stars

An overall amazing experience from start to finish. The friendliest and most professional ladies front of house Angela & Lydia made me comfortable upon arrival and special thanks to Dr Sammi & Sara fo... See more

Company replied

Rated 5 out of 5 stars

Having had composite veneers done by several different dentists. All of whom were not grasping my idea of wanting the full composite to look as natural as possible including shape. Size and the follow... See more

Company replied

Rated 5 out of 5 stars

Wow, it’s been a long journey, after struggling with confidence due to having a gap between two front teeth, my first time at YDS Birmingham I was super nervous. Every member made me feel welcome. A... See more

Company replied


Company details

  1. Dental Clinic

Written by the company

Cosmetic Dentists Transforming Smiles, Improving Lives At YDS, we believe that a private dentist has to go the extra mile to make you smile. Our experienced and respected team has transformed 1,000s of smiles and is constantly innovating. Whether it’s teeth bonding, veneers, straightening, implants or whitening, we don’t settle for second best. We’ll give you a smile that will lift your life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

810 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(810)

437 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The most amazing experience

The most amazing experience! My dentist was amazing,the dental nurse was so lovely also, the receptionists were amazing, life changing results, they put me at ease the whole time, they really cared about me, cannot recommend going here enough, loved the whole lot x

June 5, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you so much for your wonderful review. We're delighted to hear that you had such a positive experience with our dentist, dental nurse, and reception team. Knowing that we helped put you at ease and delivered life-changing results means the world to us. Thank you for your recommendation and for trusting us with your smile.

– Yorkshire Dental Suite 🦷

Rated 1 out of 5 stars

Terrible communication once paid dont care

They will call you and call you and even return calls until they've got your money.

After that cant be bothered to call you back unless their going to get more money

So many mistakes made for us and lies of good will gestures due to their mistakes and shocking communication

June 1, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your feedback. We’re sorry to hear about your experience and would really appreciate the opportunity to address your concerns. Please contact us directly so we can discuss this further and work toward a resolution.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

I’m very happy with the service…

I’m very happy with the service provided to me all round the team are very nice and friendly thay make you feel comfortable and at ease and we’re very helpful I would definitely recommend them to anyone who’s looking for a new smile

June 2, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely review and recommendation. We're so pleased to hear that our team made you feel comfortable, at ease, and well looked after throughout your experience. We truly appreciate your kind words and look forward to seeing you again.

– Yorkshire Dental Suite 🦷

Rated 1 out of 5 stars

I would have given zero stars if I…

Caution : Avoid YDS. I left the below review and YDS has left a standard reply to contact , but they have blocked my phone. I have contacted via another phone number and they have said they will call back . But nothing.
I would have given zero stars if I could. I started the treatment at this place when it was an independent practice. Middle of the treatment, it was taken over by Yorkshire Dental suite. From that time the quality of treatment and attitude of the Dentist changed. Many of my concerns were not addressed and complaints ignored. I feel that the whole attitude is unprofessional and far below expected standard. The quality of the procedure is also deteriorated and there have been missed complications. De the whole attitude is unprofessional and far below expected standard. Despite raising it repeatedly, that has been not even a response. I will be escalating this if they continue to ignore concerns.

March 30, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your feedback. We’re sorry to hear about your experience and would really appreciate the opportunity to address your concerns. Please contact us directly so we can discuss this further and work toward a resolution.

– Yorkshire Dental Suite 🦷

Rated 1 out of 5 stars

Poor Service / Failed Callbacks

Staff lovely but pressured into finance agreement. They recorded inaccurate figures. Called to cancel and still not had a promised call back to confirm this 2 weeks later and just had nearly £300 taken from bank when I cancelled but they clearly haven't cancelled it or called me back in almost 2 weeks.

May 14, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your feedback. We’re sorry to hear about your experience and would really appreciate the opportunity to address your concerns. Please contact us directly so we can discuss this further and work toward a resolution.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

I was so pleased that I made the call…

I was so pleased that I made the call to enquire about composite bonding on a damaged tooth.
I was guided through the process on the phone by a very helpful lady who booked me in swiftly.
I was very happy with my results & can finally love my smile again.
Thank you so much to the team at Wakefield for looking after me.

May 19, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback! We’re so pleased to hear you felt well supported from your initial enquiry through to your composite bonding treatment, and that you’re happy with your results. It’s wonderful to know you’re feeling confident in your smile again. We really appreciate your kind words.

-Yorkshire Dental Suite🦷

Rated 5 out of 5 stars

Amazing

The whole team at Wakefield made my experience lovely from beginning to end. Ben listened to exactly what I wanted and made my smile my own but better. I couldn’t recommend them enough! Thanks to Daisy on reception for helping me through everything:)

May 18, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback! We’re so pleased to hear you had such a positive experience at our Wakefield practice and felt listened to and supported throughout your treatment. It’s great to know Ben helped create a smile that feels right for you, and that Daisy made your visit smooth and welcoming. We really appreciate your recommendation.

-Yorkshire Dental Suite🦷

Rated 1 out of 5 stars

Don't fall for the social media all singing all dancing sales tactics!

AVOID - Composite bonding came away from the tooth within 5 days of completion despite following strict aftercare advice. I’ve had ongoing issues with poor composite bonding since June 2024, raised within days of treatment, and still unresolved nearly two years later. YDS keep blaming a former self‑employed clinician instead of taking responsibility, despite my contract being with them.
Endless delays, no aftercare, and now trying to claim it’s “out of warranty” despite acknowledging the problem and arranging remedial assessments. They claim to offer premium nanofill bonding which is stronger etc. etc. its all absolute rubbish. Will cost you 4x as much as any other decent cosmetic dentist would charge too. It was applied so thinly to my teeth you can see my own tooth through it (confirmed by one of their clinicians who later reviewed it due to me complaining) Now refusing to put the work right! They do not respond to aftercare queries, save yourself the stress and money, go elsewhere. Original clinician was more interested in making tiktok and instagram videos than carrying out the works correctly. AVOID AVOID AVOID

March 26, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your feedback. We’re sorry to hear about your experience and would really appreciate the opportunity to address your concerns. Please contact us directly so we can discuss this further and work toward a resolution.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

I went to YDS Wakefield today for a…

I went to YDS Wakefield today for a consultation for composite bonding! It was a great experience from start to finish. Everyone was so friendly and i felt at ease. My next appointments are booked in and can't wait to get my new smile now!
Thank you

May 14, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback! We’re so pleased to hear your consultation at our Wakefield practice was such a positive experience and that you felt at ease with the team. It’s great to know your next appointments are all booked in and you’re excited to begin your smile journey. We really appreciate your kind words.

-Yorkshire Dental Suite🦷

Rated 5 out of 5 stars

The staff at the desk made me feel…

The staff at the desk made me feel welcome and was very polite. I was so nervous to get a fill in done but soon as I was in the chair the staff made me feel safe and did a brilliant job ! ( Lara and Emily on reception, Dr Madiha and her nurse ayla and spot on as always Tyrone )

May 14, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback! We’re so pleased to hear you felt welcomed and well cared for throughout your visit, and that the team helped put you at ease during your treatment. It’s great to know Lara, Emily, Dr Madiha, Ayla, and Tyrone all made such a positive impression. We really appreciate your kind words.

-Yorkshire Dental Suite🦷

Rated 5 out of 5 stars

Dr Lee is spot on always

Dr Lee is spot on always! I would recommend Yorkshire Dental Suite with no hesitation.

May 14, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback! We’re so pleased to hear you’ve had such a positive experience with Dr Lee and feel confident recommending Yorkshire Dental Suite. We really appreciate your kind words.

-Yorkshire Dental Suite🦷

Rated 5 out of 5 stars

I’ve just finished my Smile White treatment

I’ve just finished my Smile White at YDS in Guisley. Dr H has been fantastic the whole was through. Every single member of staff on reception is always so welcoming- it’s always a lovely experience to visit. Beth on reception has especially been so lovely and helped with a few enquiries! Thanks for everything

May 13, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback! We’re so pleased to hear you’ve had a great experience completing your Smile White treatment at our Guiseley practice and that Dr H supported you throughout your journey. It’s wonderful to know the reception team, especially Beth, made you feel so welcome and helped with your enquiries. We really appreciate your kind words and support.

-Yorkshire Dental Suite🦷

Rated 5 out of 5 stars

I’ve been with Yorkshire Dental Suite…

I’ve been with Yorkshire Dental Suite for one year for my Smile White aligners, under Dr Khan. I’ve always been very anxious around my dentist appointments prior to discovering YDS. This all changed when I joined YDS for my treatments, Dr Khan has always been so patient with my nerves and anxiety. Providing reassurance and confidence throughout each appointment. The friendliest reception staff, dentists, a clean and relaxed environment - couldn’t ask for a better dental suite. From start to finish I have felt thoroughly looked after and catered for. Could not fault in the slightest!

April 28, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for sharing your experience with us. We’re so pleased to hear how much more comfortable and confident you’ve felt throughout your Smile White journey with Dr Khan.

Helping patients feel at ease is so important to us, so your kind words about the team and environment really mean a lot. We’re delighted you’ve felt well looked after from start to finish!

-Yorkshire Dental Suite🦷

Rated 5 out of 5 stars

10/10 brilliant

All of the staff at Yorkshire Dental Suite are fantastic. The friendly professional reception staff all the way through from the Dental nurses to Dr Nilesh who did my implants. He’s fantastic friendly professional & really good at and job.

April 24, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your kind words! We’re delighted to hear you had such a positive experience with our whole team, and that you felt well looked after throughout your implant treatment with Dr Nilesh.

Your feedback means a lot to us!

-Yorkshire Dental Suite🦷

Rated 5 out of 5 stars

Exceptional Service

Exceptional service given by the Hull Branch, staff were amazing throughout and made me feel at ease and very welcomed. 1st Class, so happy to be going back for my treatment. Would 100% recommend this practice
Lisa Hull

April 23, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you, Lisa, for your lovely feedback. We’re delighted you felt at ease and well looked after by our Hull team.

We look forward to welcoming you back for your treatment!

-Yorkshire Dental Suite🦷

Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish,...
Having not attended a dentist for 15 years ( for various reasons !) I found these folks on the googles and they were absolutely brilliant,. Esmy & Evie set me up and wizard Dr. Sia Lord did the do..
My primary focus was peridontal inflammation which I only learned about recently. They x ray-d me,.. hygiened me... and set me up with tools and advice,.. it was pretty much the perfect visit to the dentis,.. (Alot has changed in 15 years, but these people were very impressive..- Thank you) David

April 22, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you, David, for your fantastic review! We’re so pleased we could make your return to the dentist after so many years a positive experience.

It’s great to hear that you felt well looked after by Esme, Evie, and Dr. Sia Lord, and that you left feeling informed and supported with your periodontal care. Your kind words mean a lot to the whole team.

-Yorkshire Dental Suite🦷

Rated 1 out of 5 stars

My previous review was 5 stars.

My previous review was 5 stars.
I returned for a hygienist appointment which turned out to be considerably more expensive than I was originally quoted over the phone.

The front desk staff are always very pleasant, however I wasn’t told that Dr Phil had left and that there’d be someone else taking care of me.

When I turned up for my hygienist appointment I’d actually just chipped a tooth and fortunately was able to get booked in to have it repaired while I was there, however the Dentists bed side manner left a lot to be desired, almost like a warranty repair was beyond his pay grade and an inconvenience, I felt instantly uncomfortable.

I asked about booking a check before my warranty was up and was sharply told that I’d have to pay for that! And that there it was only relevant if there was an issue, now having spent over £8000 I did not expect this response.

The work was done quickly and then I came to pay for my hygienist and was told a figure £35 more than I’d originally been quoted and then was asked to prove that I’d been quoted the lower price, again was made to feel very uncomfortable.

It’s such a great shame as my teeth are great and the initial experience was exceptional.

Sadly I won’t be recommending to anyone now.

April 14, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your feedback. We’re sorry to hear about your experience and would really appreciate the opportunity to address your concerns. Please contact us directly so we can discuss this further and work toward a resolution.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Treat your wellbeing :)

From start to finish has been a most rewarding experience. At the Hessle practice I’ve had a full upper jaw teeth implant. The final result is brilliant. Expensive, but I’ve finally done something for me and I’m very pleased indeed not only with the implant but also how helpful all the staff have been.

April 17, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your kind feedback. We’re delighted you’re happy with your implant and had a positive experience with our team at Hessle.

Enjoy your new smile!

-Yorkshire Dental Suite🦷

Rated 1 out of 5 stars

So far not very good

So far not very good , the temps are too small and very gritty , the whitening product was sent out a day before the upper temps were fitted , only one night before going into get them fitted so couldnt whiten the remaining top teeth , i have another 2 hour drive today to try and get all this sorted ,hopefully i am changing tje star rating on this 3🫩

April 17, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your feedback. We’re sorry to hear about your experience and would really appreciate the opportunity to address your concerns. Please contact us directly so we can discuss this further and work toward a resolution.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Great service

Great service

April 15, 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your 5* review and kind feedback! We really appreciate it.

- Yorkshire Dental Suite🦷

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look