I've tried toothpaste and I fell in love with it! Love the premium packaging and all natural ingredients my now goto toothpaste!
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I have placed order without reading reviews, my bad, I am extremely disappointed too. No products, no money back. I have tried to contact them over the phone (mobile is switched off) , on several diff... See more
Company replied
Unfortunately, not for the first time, there were problems completing the purchase. The system did not allow payment, it kept asking for a selection of the shipping options, although there was no way... See more
Company replied
I am using products from You and Oil for a year now and so far - I love it! I've fallen in love with Beauty shots and face serums/oils which I am using every single morning and evening, my skin is l... See more
Company details
About You&Oil
Written by the company
Hey there! We love skin, the planet, happy people and communities. Nature is the essence behind all of our products. Our formulas and ingredients are 100% natural & vegan. using only the power of plants.
We bridge the gap between emotional and physical well-being in a way that is environmentally responsible, holistic, and – most of all – puts your health first! In our very own labs, we produce transformative organic essential oils, food supplements, and CBD-based creams. We develop these products to heal, improve wellness and empower you and your kids through the goodness of the ingredients we use. We want our products to be accessible for everyone. Therefore, we make them inclusive, appropriate for all ages, and cruelty-free!
Contact info
Mokslininkų street 6A, 08412 , Vilnius, Lithuania
- +37063119110
- shop@youandoil.eu
- youandoil.eu
3.0
Average
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from You&Oil
We apologize for the lack of communication regarding your order inquiry. Please accept our sincerest apologies for any inconvenience caused. Our team is here to assist you. Please contact us directly via email at shop@youandoil.eu with your order details, and we'll prioritize your case to ensure your concerns are addressed promptly. Thank you for bringing this to our attention.
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I still didn't get my order
I still didn't get my order. Waiting 3 weeks now, no answers to my emails or Instagram nothing. I spent £75 so please resolve it ASAP!
January 7, 2022
Unprompted review
Reply from You&Oil
We're deeply sorry for the delay in receiving your order and for the lack of communication. Your satisfaction is our top priority, and we understand the frustration this situation has caused.
Please accept our sincerest apologies for any inconvenience. Rest assured, we're actively investigating the status of your order and will prioritize its resolution.
To expedite the process and ensure a swift resolution, please contact us directly via email at shop@youandoil.eu with your order details. Our team will work diligently to address your concerns and provide you with a satisfactory solution as soon as possible.
Thank you for your patience and understanding. We value your business and are committed to rectifying this issue promptly.
This company doesn't pay its employees…
This company doesn't pay its employees and freelancers. Please avoid this horrible company that thinks it can get free work without consequences!
January 6, 2022
Unprompted review
I was waiting for a package around 4…
I was waiting for a package around 4 weeks. And I didnt receive any discount or some gift because of this mistake.
January 2, 2022
Reply from You&Oil
We apologize for the delay in receiving your package and for any inconvenience caused. Your satisfaction is important to us. Please reach out to us via email at shop@youandoil.eu with your order details, and we'll do our best to address your concerns and make things right. Thank you for your patience and understanding.
Terrible
Sorry, but a terrible experience. It is not possible to place an order. Nobody answer me to e-mail. It is not possible to get a free shipping for order over 80 euros to Czech Republic ....
December 29, 2021
Unprompted review
Reply from You&Oil
We apologize for the inconvenience you've experienced. Please accept our sincerest apologies for the lack of response to your emails. Our team is committed to resolving this issue promptly. Kindly reach out to us via direct message or email at shop@youandoil.eu with your order details, and we'll ensure your concerns are addressed. Also, we'd like to clarify that we do offer shipping to the Czech Republic, and we're here to assist you with placing your order. Thank you for bringing this to our attention.
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Reply from You&Oil
Thank you for your feedback, we are very happy to hear that you loved our products!✨🌿
I'd love to share my love for the products but I haven't received my order
I have not received my order and I have tried to contact the company through email, through the website form and even through Instagram but I have not even received a "we're working on it" message or one telling me who to contact. NOTHING. Well, I lie, I have received three emails asking me to rate my experience... so here it is. I can understand lots of problems can come up with international delivery but I cannot understand this lack of attention/response, to be honest. Very disappointing experience.
November 20, 2021
Reply from You&Oil
Hello Carmen, please check your email, we have contacted you and provided all the needed information about the delivery situation. Best, You&Oil
I would highly recommend You&Oil products
The products I bought (serum and day cream) improved my skin condition in a short period of time.
The shipping was quickly and lovely packaged.
November 15, 2021
Reply from You&Oil
Thank you for your feedback, we are very happy to hear that you loved our products!✨🌿
Excellent quality of product
November 11, 2021
Reply from You&Oil
Hello Jurgita and thank you for your feedback!🌸🥰
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My skin loves it
Fast delivery, beautiful packaging, the products are incredibly fragrant and, most importantly, natural. Thank you very much! ❤
November 11, 2021
Reply from You&Oil
Thank you for your feedback, we are very happy to hear that you like our products!🌸🥰
Beautifully packaged little goodies
Have tried 3 of the products - a cpl we’re gifts. The toothpaste is actually tasty!! 😊. Looking fwd to trying all the rest soon…
November 5, 2021
Reply from You&Oil
Hello Daisy, thank you for such lovely feedback!
Reply from You&Oil
Hello Zivile! Thank you for such a lovely feedback🌸🥰
Pleasant buying experience
Nice e-shop, very pleasant buying experience, perfect customer service - thank you! Keen to get the products ;)
October 14, 2021
Reply from You&Oil
Hello Elena! Thank you for such a lovely feedback, we hope you will love our products🌿😍
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amazing magical products 🙏🏼☘️ very…
amazing magical products 🙏🏼☘️ very nice Interaction and quick Communication i am really so grateful🙏🏼🙏🏼♥️♥️♥️
October 11, 2021
Reply from You&Oil
Hello Mariam! Thank you for such a lovely feedback🌿😍
Great products
I found it very useful for myself so trying more products in my everyday life. Especially, Beauty shots Botox/Acids and Breast feeding cream, they are my favorits!
September 21, 2021
Reply from You&Oil
Hello, Giedre! Thank you for your feedback, we are very happy to hear that you like our products! Best, You&Oil
Miracle to my skin
I found this brand at Vivaness 2020, the products looked very nice, also the feedback, so I decide to try them by myself. From first day I tried this brand I fell in love with it, my skin has never look so good and healthy. All the time I have used powder to disguise my breakouts and scars but since I use these products my skin looks so good that I don't need to use powder to feel confident in my own skin. I haven't got any problems so fare, only once there was delivery problem but You&oil team fixed it as soon as I write them and settle everything as quickly as possible, I really appreciate their customer servise. Soon in my home will be only You&oil products.
September 16, 2021
Reply from You&Oil
Hello, Agija! Thank you for such wonderful feedback - we are the happiest hearing that you love our oils! We put a lot of effort to produce only the best quality products making our skins smiling :) Best, You&Oil!
Shopping experience super quick and…
Shopping experience super quick and flawless, thank you!!!
September 3, 2021
Reply from You&Oil
Hello, Noemi! Thank you for such wonderful feedback - we hope you will love our oil!
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Love oils :) Love all your products!
August 30, 2021
Reply from You&Oil
Hello, thank you for such wonderful feedback! Our goal is to make the best and the most natural oils making everyone's skin happy!
Nourish and nurture hair shampoo
My hair is thin, and the shampoo is completely unsuitable for my hair, the hair becomes oily faster, and the hair is also difficult to manage. There is also a big disadvantage that the shampoo almost does not foam, so it is difficult to distribute it evenly to the head, so the head is not always well washed, and the worst thing is that you only understand this when you dry your hair and have to repeat the procedure again.
August 30, 2021
Reply from You&Oil
Hello Olga! Thank you for your feedback. We totally understand your disappointment with our 100% natural shampoo - this happens almost to everyone being used to more chemical self-care products. The thing is that your hair needs to get used to the natural product and balance its own oil production. This shampoo is made only from natural ingredients without any harsh chemicals which are mainly added for shampoos to foam and strip out your scalp from the natural oil production cycle. Our most popular suggestion: we all need to be a little more patient with natural products and give our bodies a bit more time to adapt and enjoy the effect of natural ingredients.
Very expensive delivery options
Very expensive delivery options, lp express cost about only 2 euros, but there is no option.
In order Lithuanian post cost service over 6 euros.
Products are amaizing, we really like.
August 12, 2021
Reply from You&Oil
Hello, thank you for your feedback! We are sorry to hear that shipping prices looked too expensive. You can always choose other cheaper shipping methods, we are trying to offer as many different choices as possible for the convenience of our clients!
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