I had a mixed experience with youralmaari. While their customer service was helpful in processing refunds, the products didn’t meet expectations. One item had poor quality and inaccurate sizing, anoth... See more
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Very disappointed with the product. Looked so cheap in real life compared to what is advertised on the website. I paid £63 the most I would pay for it is £15/20. Would’ve liked to return this piece bu... See more
Just wanted to leave a review to express how happy I am with my purchase. Exactly as advertised and more impressed after receiving my order. I normally avoid ordering Asian attire online as often the... See more
Great service , excellent posted out next day delivery an also called to let me know product is out of stock an alternative options If u need to get hold of them do web chat u get same day reply
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- customerservices@youralmaari.com
- youralmaari.com
I had a mixed experience with…
I had a mixed experience with youralmaari. While their customer service was helpful in processing refunds, the products didn’t meet expectations. One item had poor quality and inaccurate sizing, another looked cheap compared to the advertised image, and stock availability was misrepresented online. Improvements are needed, but at least refunds are handled well.
Ordered for the 1st time
Ordered for the 1st time, very disappointed with the items received (ordered peshawari sandals: very poor quality, didn't fit as was at least 2 sizes too small & seemed like the company used the images/ design from another retailer but then did a very poor job at making them) so I had to return them.
Only reason I didn’t give a 1 star is because Customer Service were very helpful and agreed to a refund (including return postal charges).
Great service
Great service , excellent posted out next day delivery an also called to let me know product is out of stock an alternative options
If u need to get hold of them do web chat u get same day reply
No response for the contact number
No response for the contact number
My order was not delivered for the past 20 days.no response for the mail or calls.kindly respond...
Good price.great service
Beautiful pieces of quality suits
Amazing suits I definitely would recommend for quality and style!!! Thank you 😊
And the jooti shooti which I received this morning are perfect communication was excellent and delivery was prompt and package is reusable eco friendly 🙏🏼🇵🇰
So far rubbish I've emailed and sent…
So far rubbish I've emailed and sent chat messages
No refund no outfit left so many message getting ignored
Amazing customer service
The material of the kurta is absolutely wonderful. The customer service is also amazing! Thank you so much, I’ll definitely order again!
Defo recommend
I have use this company twice now.
Original designer wear.
Brilliant customer service.
Really fast delivery.
Beautiful outfit and good service
Happy customer regardless of delivery issue
I ordered an item which should have been delivered within 2 days, I got a personal call from them who verified a delay and offered to post out first class next day, sadly the item didn’t arrive in time however I will order again in future as they were very apologetic , offered me a discount on my next item and a full refund on existing .
I also ordered another outfit for casual wear and was perfect for winter and coming months . Very pleased with item exactly as website described.
Sometimes genuine mistakes happen and when the company acknowledges this and offers alternatives this is what brings customers bak.
Refund was also processed as soon as they received the return which was brilliant in comparison to house of faiza who are a joke!
I’m still awaiting a refund of £200 for an outfit that was ordered months ago and didn’t even arrive!
Thank you Youralmaari will most defo shop again
Quick and fast service
Quick and fast service. Thank you for the fabulous communication.
Great product, great customer service
Ordered some gold Khussey to wear whilst dancing at a mendhi. I paid extra for next day delivery but assumed due to covid there would still be a bit of a delay. A couple of days later someone from Your Almari rang me to inform me that there was a delay in my delivery due to a technical error. She was very polite, apologetic and refunded me my next day delivery fee. I received my shoes the very next day and they are just as described and expected. All in all i am a very happy customer and look forward to revisiting your online store!
Great Customer Service
Very fast delivery in good packaging. Lovely clothes. Really helpful customer service who went out of their way to help.
Amazing outfits and amazing service
Amazing outfits and amazing service. I can't wait to order more suits. Thank you ❤
Looking good but a little off colour.
Garment arrived very quickly and good quality with nice little touches. Not exactly the colour it looked on line, but it's still nice.
Review
The dress was beautiful - such good quality and looked exactly like it did in the pictures - did not disaapoint. Usually I am a bit wary of ordering dresses online without seeing but the quality was just as described and I would definietly order from them again. I did have a query regarding delivery times however the communication was fast and the lady helping me (sorry - I never did catch your name) was really helpful and went out of her way. I would definietly recommend!
Very pleased with the Salwar Khameez I…
Very pleased with the Salwar Khameez I purchased - different and stylish design. Very happy with customer service I received too. Thank you x
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