Beans 

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Company details

  1. Coffee Store

Information provided by various external sources

Beans is an online coffee retailer and subscription service which provides bespoke coffee subscriptions based on an individuals taste profile. Featuring the countries best roasters we have offer the largest selection of coffee in a flexible and personal way.


Contact info

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Rated 1 out of 5 stars

No customer service, con

Purchased machine and subscribed to promotion for cashback. The subscriptions comes as multiples of 2 bags. Wanting 2 different coffees I ordered 4 bags. This was commenced as 2 subscriptions and subsequently then cancelled one so I was only getting one delivery every 2 to 4 weeks. Despite ordering 4 bags, 2 now don’t count despite it forcing me to commence 2 separate subs. Customer service not a care. I’ll be subscribing elsewhere in future where beans are actually a lot cheaper and quality also of coffe via ‘beans’ is not anything special for the price.

October 16, 2023
Unprompted review
Beans logo

Reply from Beans

Hi - I do not believe that this is a review for our company Beans Coffee Club, I believe that this is our competitor Beanz (part of Sage). Given this, please can you remove your review from our trustpilot.

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Rated 1 out of 5 stars

Do you want metallic tasting weak coffee?

After buying a Breville espresso machine, I get an offer for free "quality" whole bean coffee which is roasted a few days before you get them. The first batch (cant recall the name) arrived and it made a lousy espresso. So then I tried the espresso blend figuring it would be darker and more to our liking. It was weak and had a funny metallic taste....aweful! Threw the bags away and bought Starbuck's coffee which was a relief. Who at the company tasted these??

August 9, 2023
Unprompted review
Beans logo

Reply from Beans

Hi - I do not believe that this is a review for our company Beans Coffee Club, I believe that this is our competitor Beanz (part of Sage). Given this, please can you remove your review from our trustpilot.

Rated 5 out of 5 stars

Like picking a fine wine

I’m so pleased a pal introduced me to Recent Beans. I haven’t picked the same beans twice-I’m choosing differently each time and it’s like I’m deciding on a fine wine. Am enjoying coffee so much more now. A daily treat.

Accessories worth checking out too. I bought a Bodum travel press-12oz-coffee-maker-with-extra-non-press-lid-stainless-steel for a recent staycation. It was perfect for using on the go. Perfect at home for a busy life too. Left it on my car today, mucking out a horse and walking a dog-still hot after 2 hours 10/10 !

December 12, 2021
Unprompted review
Rated 5 out of 5 stars

Good coffee... Posted in a box

It would be better if the coffee could be put in postage bags as it took me 3 weeks to be home on a day I can accept the box.
But, the coffee and communication has been very good so far!

September 10, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service

This is a fantastic service and means I get to try different coffees I probably wouldn't have tried before. I'm looking forward to my next box being delivered.

September 10, 2019
Unprompted review
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Rated 5 out of 5 stars

moon roast coffee

i purchased the moon roast beans a few weeks back now and i am always looking for the great brew will admit this is one of the better ones . great product and service will definitely be buying more.

September 8, 2019
Unprompted review
Rated 5 out of 5 stars

Quick and responsive

I've been looking for a service like this for ages, one that provides a federated subscription from individual UK roasters, instead of subscribing to a larger company that sends usually very similar roasts under a single brand. I've had excellent service, beans arriving on time from the suppliers and all issues and questions dealt with quickly, really enjoying my subscription so far.

September 4, 2019
Unprompted review
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Rated 5 out of 5 stars

I’ve always enjoyed coffee but felt…

I’ve always enjoyed coffee but felt daunted by trying new flavours. Beans not only take the hassle out of buying coffee with their subscription service but also hassle free trying new flavours. A few upfront questions meant they recommended based on my personal taste profile. Every coffee I’ve tried has been great. Genuinely hassle free and great tasting coffee too!

September 4, 2019
Unprompted review
Rated 5 out of 5 stars

I ABSOLUTELY LOVE IT

I love coffee but I hate how hard it is to find new coffees to try. I have not tried a subscription before so this was all new to me...and I ABSOLUTELY LOVE IT! I get to try so many different coffees now and they all just get sent directly to me based on my taste. I am looking forward to my third coffee which should arrive this week. Thank you Beans.

September 4, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant Beans

Fantastic experience, made so easy by the short questionnaire answered at the start of the process.

The quality of the beans is top notch, and the taste is exceptional.

I recommend this service to anyone who drinks coffee, and even if you don't, you still need to try these beans.

September 4, 2019
Unprompted review

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