Thank you Emerald and escalation team for finally approving my refund. Let's hope that happens quicker then your response to me canceling a subscription I wasnt aware of
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See what reviewers are saying
I didn’t quite realize what I had signed up for initially so I decided to cancel. After emailing yourbeautyaid.com Bob replied and said that my subscription would be cancelled and that my membership f... See more
Caution! Scam! The company made me enter me contact information, falsely pretending that it was selling a product that it had never really sold. She was just looking to encourage people to leave the... See more
This company replied instantly with a phone call and follow-up email , after an error was discovered and rectified the issue. An immediate refund was made, and the problem was resolved without... See more
Company replied
3.9
Great
630 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Honesty earns trust and respect…
It's their advocacy to response immediately.After realising I made a mistake unknowingly, I stated my case and profound concern.After reviewing and assessing my case, Elsa contacted me and assured me to help in resolving my problem in 5 to 7 days. I am truly thankful to their Support Team for their endeavour to assist customers like me.
February 20, 2025
Unprompted review
RAJ and the communication response is…
RAJ and the communication response is on point.
February 19, 2025
Unprompted review
I fell for this scam but surprise but…
I fell for this scam but surprise but it wasn't just yourbeautyaid.com also missbeauty.club. I don't recall accepting "terms and conditions". I decided I'm going to used the credit I have. Turns out I'm in a undeliverable area. Anyways I cancelled on Feb 8 and today I got an email stating I will be charged 26.50 in 3 days. Since this "company" is located in Spain does anyone know what agency to report them to?
February 7, 2025
Unprompted review
The issue was handled well
February 18, 2025
Unprompted review
The overall experience of using the…
The overall experience of using the platform is very easy. In addition, Ms. Claire have been very in touch and helpful to my concerns.
February 10, 2025
Unprompted review
Just doing this to delete my account..
Just doing this to delete my account. They are unclear when signing up, hidden costs everywhere, in a top up loop which you didn't sign up for, cannot cancel before next top up happens. Still waiting for my refund!
February 9, 2025
Unprompted review
Thank you 👍🌹
February 7, 2025
Unprompted review
Eugene helped me a lot with my refund
Eugene helped me a lot with my refund, didn't know what I was doing and the money was deducted from my account. Thank you Eugene.
February 6, 2025
Unprompted review
This is a scam
This is a scam, will steal your money and give you nothing, stay away from them!!! They stole over £60 from my bank and I hadn't even been on their site then tell you that you signed up for a subscription, they are liars and cheats and a fraud.
February 4, 2025
Unprompted review
I did not subscribe
I am not happy about the fact I don't subscribe
February 3, 2025
Unprompted review
Classic scam
Classic scam. You won something after a game (fake Rituals account), just pay shipping. The money have been taken, but the website prompted an error.
I really hope that the owners will experience the same crap that they pull.
January 25, 2025
Unprompted review
Exceptional
As a team, you guys are exceptional. I really appreciate the quick response to my request. Thank you very much, will definitely recommend you to all interested. Keep up the good work.
January 24, 2025
Unprompted review
Customer Service Quality
My experience was excellent. Imani, the Escalation Supervisor, promptly reached out to address my issue and provided quick, effective, and attentive customer service.
January 21, 2025
Unprompted review
Exceptionally great service! Thank you, Mary!
Exceptionally great service!
January 19, 2025
Unprompted review
I want to thanks Ann for helping me and…
I want to thanks Ann for helping me and I'm happy
January 17, 2025
Unprompted review
Good service.
January 8, 2025
Unprompted review
Thank you escalation team
January 10, 2025
Unprompted review
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