Your Building Inspector Reviews 149

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Garage door motor broken so only can open it manually, shower in the master room is leaking, these problems not show on the report! and the inspector only went for 50 mins, way shorter than average in... See more

Company replied

Rated 5 out of 5 stars

To begin with, Emily is the delightful lady who answers your call. She is wonderful to deal with on every level. Great communication with phone and email. Let's you know the cost straight away which... See more

Company replied

Rated 5 out of 5 stars

Your Building Inspector service was awesome from start to finish. Easy to book, great price and the agent said he was 10 minutes early! I wasn't there but he called me after the inspection and took me... See more

Company replied

Rated 5 out of 5 stars

An employee named "Guy" was assigned to do a pre-purchase inspection of a property I had put an offer in. He found some major defects that I had missed and gave me a call afterwards to explain the iss... See more

Company replied

Company details

  1. Building Inspector

Information provided by various external sources

Your Building Inspector specialises in pre-purchase building and pest inspections. We aim to provide a professional and reliable service for our customers whilst also providing the lowest cost inspections on the market.


Contact info

4.2

Great

TrustScore 4 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient

Prompt response to questions; easy to read report with very helpful annexure photos to support the findings

May 2, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

So many major issues missed

So many major issues missed. I may as well have just thrown my money in the gutter.

April 20, 2023
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Hi Mel, Thank you for your review. Best wishes. Team YBI :)

Rated 5 out of 5 stars

Highly Recommended Building Inspector

Efficient, comprehensive report and so easy. Highly recommend John.

November 22, 2023
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for your review! Best wishes and we look forward to hearing from you again. YBI team :)

Rated 5 out of 5 stars

The inspector was professional, thorough and on time

The inspector was on time, very thorough and professional, he also took the time to explain things that would be in the report which was very helpful. I would recommend John McDonald.

October 31, 2023
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thank you for your review. I am glad we could help! Team YBI :)

Rated 1 out of 5 stars

rough and missed many things

rough and missed many things, minor and major faults. would not recommend. dont use this company

June 29, 2023
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thank you for your review. Kind Regards Team YBI.

Advertisement
Rated 1 out of 5 stars

Unhappy with the service

Unhappy with the service. When the booking was made to inspect a house that I was proposing to buy, I was sent an email stating clearly that if I had questions regarding the inspection I could contact the Inspector, John McDonald on his phone. However, John did not answer my call and asked me to email questions to him as he was busy. Why mention in the email that I could contact him and speak to him if he could not answer my call or talk to me?

September 4, 2023
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thank you for your review. Kind Regards Team YBI.

Rated 5 out of 5 stars

Building and pest inspection with John McDonald

We booked John's services for pre-purchase property building and pest inspections. We are very satisfied with the process and the report!

John was prompt in his responses, communicated with the agent for the time to access the property and provided detailed report with plenty of details and images for every aspect. We asked for a special attention for a particular detail and John provided his opinion backed by images.

Very good experience, will be happy to work with John again.

July 28, 2023
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thank you so much for your review. Best wishes, Team YBI :)

Rated 5 out of 5 stars

Richie was great!!

Richie was great!!! Very professional, reliable and friendly. He was very thorough and informative and trustworthy. Definitely recommend his services.

April 20, 2023
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Hey Pedro, thanks fro your review. Team YBI :)

Rated 5 out of 5 stars

Richie is brilliant at what he does

Richie is brilliant at what he does! Super reliable, efficient and friendly. I 100% recommend him to everyone

April 20, 2023
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Hi Hannah, thank you for your review. Best wishes, Team YBI :)

Advertisement
Rated 5 out of 5 stars

John was very prompt and professional.

John was very prompt and professional.
His report contains photos and explains exactly what needs attention. The inspection was done in the morning and the report was sent that afternoon.
The pricing was far better than any other quotes that I had received.
I would have no hesitation in recommending this company.
Thanks John for your services.

June 28, 2023
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Hey Deb, thanks for the review :)

Rated 5 out of 5 stars

John,,,a professional Building Inspector

John was very professional and non-intrusive. Same day comprehensive plain-English report. Would use John again.

June 22, 2023
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Hi Roger, thanks fro taking the time to write us a review. Best wishes, Team YBI :)

Rated 3 out of 5 stars

Termite and building inspection done by Shane Rizzo

The building inspection and termite report for a 200sqm residential property was completed in under 40 minutes. However, the report's quality was compromised by poor photos that made it difficult to identify the issues the inspector was highlighting.
After residing in the property for 10 months, it is evident that several critical issues were overlooked, while insignificant ones were prioritized in the report. It is difficult to comprehend how an inspector could complete a 3x2 property size report in such a rush and charge $600.
I am absolutely dissatisfied with the report's quality and accuracy, given the property's actual condition.
If the report had been more precise, I could have negotiated a better purchase price or potentially decided against buying the property altogether.

July 11, 2022
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thank you for your review. Team YBI :)

Advertisement
Rated 5 out of 5 stars

Great experience

Report was delivered on the same day as the inspection, and the inspector was easily contactable to talk through it in more detail. Would recommed

November 8, 2022
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Hi Ella, thank you for your kind review. We hope to hear from you again in the near future. Regards Chris

Rated 5 out of 5 stars

The team was very quick to get our…

The team was very quick to get our inspection done and the report and photos were very thorough. Extremely happy with the service and communication was great

August 10, 2022
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Hi Kylie, glad we could assist with your property purchase! Regards Chris

Rated 5 out of 5 stars

On time and very thorough inspection

On time and very thorough inspection. Very well detailed report .

August 10, 2022
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for your review Shannen. Best wishes with your new property! Regards, Chris

Rated 5 out of 5 stars

Chris was a joy to work with

Chris was a joy to work with. His communication was clear, kind and quick. He answered all of my questions and I appreciate the time he took to ensure my property was thoroughly inspected.
Thank you Chris!!

July 25, 2022
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for your kind review Holly! Enjoy your new place, Im sure you will love it! Regards Chris :)

Advertisement
Rated 5 out of 5 stars

Thank you to the staff

Thank you to the staff, right from the first phone call talking to Kimberley to the prompt, detailed report. Had a friendly, informative phone discussion with Building Inspector Christopher, he took time to explain several points highlighted in the report, cannot recommend this business more.
We do not live in Maroochydore and heavily rely on the building inspection as to buy a suitable home.
Price also competitive.

July 15, 2022
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Hi Dione, thank you for taking the time to write us a review. Best wishes with your new property and move to the Sunny Coast! Kind Regards, Chris :)

Rated 5 out of 5 stars

Great customer service

Great customer service, prompt response and thorough reports. Would definitely recommend.

July 11, 2022
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for your review Kat! Best wishes with the new property - TeamYBI :)

Rated 5 out of 5 stars

Christopher saved me money, thank you.

Christopher attended promptly and completed the building and pest inspection at a property I had a contract on. Christopher identified an issue and provided me with a report. I contacted Christopher as I was worried with the defect he found at the property. Christopher suggested I could negotiate a reduction in agreed price. After speaking with Christopher I had a better understanding of the defect and I was able to negotiate a $5000 reduction. I was so happy and appreciative of Christopher’s time and expertise and the end result just perfect. Thanks so much Christopher!

July 10, 2022
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Hi Deb, I am glad we could help! We look forward to assisting you again in the future. Best wishes wit the new place - Team YBI :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look