Ordered my son an Xbox controller on the 2nd may for his birthday the 11th may but yet it’s 17th still nothing even tho I have emailed a few times but nothing back i paid the £4.99 delivery which take... See more
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I have ordered a phone from them on 14,still haven't received any information and they haven't even answered to the email. Paid Standard delivery I should've receive the phone by now..but at least I w... See more
Fantastic company! I cannot rate these highly enough. After being ripped off by another online phone company I was a bit dubious about ordering from these seeing as they are new. However, they went ab... See more
I ordered a xbox over 2 weeks ago now I got told last Friday that it will be out for delivery for next day but its nearly a week later and no xbox still I have contacted them through email they take... See more
Company details
Written by the company
YourDirectTech is the newest and latest in online retail. We're offering you the best tech and the best prices! We also offering INTEREST free finance when paid over 6 weeks. We have different checkout options to ensure you can get your tech when you need it.
Contact info
United Kingdom
- Support@yourdirecttech.com
- yourdirecttech.com
3.7
Average
34 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a PlayStation 3 on Friday and…
I am happy with the way they have sorted it out very happy now and will buy again
February 23, 2021
Unprompted review
Reply from YourDirectTech
We've replied to your Google message? You have not supplied us with a correct address. Please email us with your correct address support@yourdirecttech.com
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Great service and communication
Great service and communication, emails responded to from customer service very fast and very helpful! Would buy from here again
February 18, 2021
Fantastic company
Fantastic company! I cannot rate these highly enough. After being ripped off by another online phone company I was a bit dubious about ordering from these seeing as they are new. However, they went above and beyond to ensure the phone I ordered arrived in time for my daughters birthday, even upgrading my shipping to next day delivery for no extra cost. It’s in lovely condition and I am extremely happy. Thank you so much. I will definitely be ordering again in the future
February 15, 2021
Very happy with the service and…
Very happy with the service and communication was excellent.
February 15, 2021
I haven’t received a delivery date and…
I haven’t received a delivery date and need the item
February 14, 2021
Reply from YourDirectTech
Dear Patrick Egan, We can see you contacted our customer support recently and was informed your item will be shipped for you on Monday 14th Feb with free next day delivery.
Your item has. now been delivered :)
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These guys are brilliant they’ve even…
These guys are brilliant they’ve even rang me up to see that everything is up and running smoothly the switch is working great can’t recommend them enough top site will definitely be back thanks guys
February 4, 2021
phone is great
phone is great brand new and they included a charger for the uk as the one supplied was a 2 pin.
customer service was good any updates they are willing to give you and informative
February 2, 2021
Took 5 days for delivery but other than…
Took 5 days for delivery but other than that speedy replies and the item was in great shape
January 30, 2021
Reply from YourDirectTech
Hi Liam, Thanks for your honest and respectful review. We're glad your happy with your purchase. We're sorry for the delay in delivery however due to Covid-19 Restrictions we're can't always promise a speedy delivery.
Phone is great website is easy to use
January 29, 2021
Reply from YourDirectTech
Thank your for GREAT review Stephen, We hope to see you again soon!
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Outstanding will definitely purchase my…
Outstanding will definitely purchase my technology from here in future.
Outstanding customer service nice to see a company care about you getting the best service.
Well done Techdirect
January 29, 2021
Reply from YourDirectTech
Thank your for GREAT review Victoria, We hope to see you again soon!
Ordered a new IPhone XR from this…
Ordered a new IPhone XR from this company, Was a bit apprehensive at first as they're fairly new. However i decided to bite the bullet and try so i purchased using Klarna. Phone has been delivered and is in great working order will use again!
January 20, 2021
Unprompted review
Reply from YourDirectTech
Thank you for your fantastic review, We hope to see you again soon!
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