Your Fragrance Online Reviews 

60
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Your Fragrance Online was lovely to deal with. They were super responsive and went above and beyond to make sure my order went smoothly. I was initially a bit unsure when they asked me to pay via ban... See more

Company replied

Rated 5 out of 5 stars

YFO is an amazing, and well stocked website providing you with all your favourite fragrances. I was able to find perfumes that were discontinued around 10 years ago for a very reasonable price point,... See more

Company replied

Rated 5 out of 5 stars

Such a good idea for a business as there are so many lovely perfumes that have been discontinued, which this website has managed to find. Bought one of my favorite Burberry perfumes from them, and arr... See more

Company replied

Rated 5 out of 5 stars

Super quick and easy, fragrance was exactly as stated and delivered so quickly with great communication throughout. This is a fragrance that has been discontinued for many years and a special gift for... See more

Company replied

Company details

  1. Perfume Store

Written by the company

Fragrances, Perfumes, Aftershaves, Colognes, Scents & Gift Sets. We offer fragrances for all seasons and occasions. It's best you check the site out, you may find a rare gem that you are looking for. From designer to celebrity fragrances, we will have fragances for all people. A eco friendly company, we recycle packaging where possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.7

All reviews

(60)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. First off they had in stock a fragrance that’s super hard to come by. After placing the order they phoned up to make sure it was me that placed the order and checked my address. Emails telling me when the fragrance would be delivered. I couldn’t ask for better service.

June 20, 2024
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Reply from Your Fragrance Online

Hi Tyrone,

As I mentioned to you, someone had interest in the item you bought, he made the enquiry on Monday, you happened to purchase on Wednesday. The item is super rare, I would be surprised if we ever stock it again. We are delighted, you found a gem of a fragrance you appreciate on our site. Thank you so much, for taking the time and leaving us this review, it means a lot to us.

Regards
YFO

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Rated 5 out of 5 stars

Quality, super aroma, at an acceptable price

Clear, uncomplicated website. Cartier product very well packaged and delivered on time. Perfume (L’envol) good aroma, not too strong, not too weak. It lasts and was reasonable value for money. A typical Cartier product - not very cheap but top class quality. Would buy again.

June 3, 2024
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Reply from Your Fragrance Online

Hi Dan,

Firstly, you have good taste in fragrance. We really appreciate you taking the time to write this review, it means a lot thank you.

Regards
YFO

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience

May 15, 2024
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Reply from Your Fragrance Online

Hi Leigh,

You taking the time to leave us this review has made us happy. We just want to say thank you.

Regards
YFO

Rated 5 out of 5 stars

Got my discontinued perfume here

My favourite perfume has been discontinued for more than a year now,and i found a bottle here. Even tho it was a last one,i was super happy to get it. It was packed well and came perfect. I got email updates and a text message when would i be geting it. And i cannot express how happy this experience made me. This was the best treat for my own self for my birthday. Thank you ever so much

May 28, 2024
Unprompted review
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Reply from Your Fragrance Online

Hi Eve,

We are glad you managed to purchase the last one, given it was your birthday treat. Thank you for taking the time and leaving us this kind review, it does mean a lot to us.

Regards
YFO

Rated 5 out of 5 stars

EXCELLENT SERVICE AND DELIVERY TIME

Found my long lost favourite Amen fragrance shampoo and body wash. Amazing service, kept me up to date with delivery and beautifully packaged on opening. Excellent I can highly recommend you will not be disappointed

May 23, 2024
Unprompted review
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Reply from Your Fragrance Online

Hi Jo,

We are delighted you found the item on our online store. It does make us happy, when all customers find a much-loved item. It does mean a lot when customers leave us a review, thank you.

Regards
YFO

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Rated 5 out of 5 stars

Prompt delivery and product as…

Prompt delivery and product as advertised.

May 13, 2024
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Reply from Your Fragrance Online

Hi Mr Holtham,

Thank you so much for taking the time and writing the review, it means so much to us. Enjoy your fragrance.

Regards
YFO

Rated 5 out of 5 stars

So happy with my perfumes I cannot find…

So happy with my perfumes I cannot find these anywhere in the UK as they have been discontinued!
Thank you

May 15, 2024
Unprompted review
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Reply from Your Fragrance Online

Hi Rebecca,

We are delighted these perfumes have made you happy. We are so grateful for you taking the time and writing us a review, it means a lot to us thank you.

Regards
YFO

Rated 5 out of 5 stars

Fantastic store

I had been searching for 2 particular bottles of discontinued fragrances, and YFO had them both in stock. Prices were very reasonable and the overall purchasing experience was faultless. They were extremely helpful, responsive to my messages and postage was quick and free. Couldn’t ask for more and I won’t hesitate to shop here again.

May 11, 2024
Unprompted review
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Reply from Your Fragrance Online

Hi Connor,

Enjoy those masterpiece fragrances! Thank you for taking the time and writing this review, it means a lot.

Regards
YFO

Rated 5 out of 5 stars

Great communication

Great communication, quick delivery, would use again.

April 2, 2024
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Reply from Your Fragrance Online

Hi Kat,

We are glad you found a fragrance you were after on our website. We do appreciate the time you have taken to write this review; it does mean a lot thank you.

Regards
YFO

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Rated 5 out of 5 stars

100% & Delivery was very quick.

Delivery was very quick.
Products fantastic.

April 6, 2024
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Reply from Your Fragrance Online

Hi Sarah,

We are so grateful, you taking the time and leaving us a review, it does mean a lot to us. You have great taste in fragrance, enjoy it. Thank you.

Regards
YFO

Rated 5 out of 5 stars

Amazing!

My boyfriend had been looking for his favourite scent, which we found was discontinued.

Saw it here and was dubious at first as you never know when ordering online but it arrived within 2 days of ordering and was exactly what he’d been looking for.

Amazing, thank you!

March 30, 2024
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Reply from Your Fragrance Online

Hi Emma,

Yes, we are a genuine site selling authentic products. We are delighted you found your boyfriend’s fragrance on our site; he has great taste in fragrance. We have stock that is not listed yet, if you are ever looking for a particular fragrance, feel free to contact us by Whatsapp, email, telephone or chat box (icon bottom right on site). We do appreciate you taking the time to write us a review, it means a lot to us, thank you.

Regards
Your Fragrance Online

Rated 5 out of 5 stars

Very competent staff and a easy…

Very competent staff and a easy transaction would recommend there service

March 21, 2024
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Reply from Your Fragrance Online

Hi Michael,

It was good to chat. Thank you for taking the time to write a review, it's appreciated! You have great taste in fragrance, enjoy your purchase.

Regards
YFO

Rated 5 out of 5 stars

My package came a day early and the…

My package came a day early and the products were shipped really well wrapped and the products were in pristine condition would shop here again

February 14, 2024
Unprompted review
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Reply from Your Fragrance Online

Hi Lennox,

Firstly, thank you for buying from YFO. We are still amazed when people take the time and write us a review. Your review is appreciated, and we are so grateful. Enjoy your items!

Regards
YFO

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Rated 5 out of 5 stars

I had been looking for a perfume for…

I had been looking for a perfume for sentimental reasons after the sad loss of my daughter, I’d found it on a list that she was going to get it for me for Christmas. Amazingly after purchasing, YFO confirmed the order & advised they did have 1 more bottle so utterly ecstatic I purchased that one as well. I had explained it was for sentimental reasons but not why, but you have made me so very happy so thank you for contacting me about the second bottle. Both arrived today as promised & packaging was perfect and secure. Already wearing it & first smell brings back beautiful memories. I should say the last time it was used my daughter used up all of mine, lovely picture. Thank you xx

February 7, 2024
Unprompted review
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Reply from Your Fragrance Online

Hi Carol,

Firstly, thank you for taking the time to write a review, we do really appreciate it. You did mention you wanted the perfume for sentimental reasons, now we know why. The reason has touched us, I want to thank you for sharing why the perfume was important to you. I’m glad you found this perfume, it’s a great fragrance, your daughter had good taste. Enjoy the perfume.

Regards
YFO

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! 👏
I ran into a problem with wrong shipping address - I emailed instantly to ask for changes in delivery details. I received very fast favourable reply, both by email and text message. Delivery was quick as well. Highly recommend! 👌

January 27, 2024
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Reply from Your Fragrance Online

Hi Aneta,

Firstly, thank you for taking the time and writing us a review, it means a lot to us. We are glad the address issue was resolved for you. It's good you provided your mobile number when placing the order, that allowed us to text you. We thank you for your custom and enjoy that great fragrance.

Regards
YFO

Rated 5 out of 5 stars

Best customer service EVER!!

Best customer service EVER!!! Bent over backwards to help in my decision and perfume was here 48 hours later. Wouldn't hesitate to use again. Thankyou YFO 🖤

February 2, 2024
Unprompted review
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Reply from Your Fragrance Online

Hi Georgia,

We really do appreciate the time you have taken to write us a review. Your kind words and review mean a lot to us. We hope your daughter enjoys the fragrance you purchased for her. She has very good taste, keep it away from her sister. Feel free to keep in touch.

Regards
YFO

Rated 5 out of 5 stars

YFO is amazing

YFO is an amazing, and well stocked website providing you with all your favourite fragrances. I was able to find perfumes that were discontinued around 10 years ago for a very reasonable price point, the items were shipped out a few hours after placing the order, and the customer service us absolutely wonderful. I reached out to the store owner with a small request and they were able to go above and beyond to accommodate. I wont shop anywhere else for fragrance now.

January 5, 2024
Unprompted review
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Reply from Your Fragrance Online

Hi Robert,

Firstly, thank you for purchasing from us. We are grateful you have taken the time to write a review. Your kind words and review mean a lot to us. We have stock that is not listed on the site and will be in due course. Feel free to send us a message for any items you may want, in case we have them in stock but not listed on the site. Regards YFO

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Rated 5 out of 5 stars

Helpful Customer Service

My enquiry was answered so quickly, they found me an item and were so helpful and polite, it made my purchase an easy choice. Also there is an option to both Chat and Whatsapp that will fit in around being at work when making an order, also they are located in the UK

October 24, 2023
Unprompted review
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Reply from Your Fragrance Online

Hi Pam,

You have provided us with the first review. We are delighted we could help you. Thank you for the custom and reveiw. We upload stock daily, please continue to check the site.

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