Banner for Heights

Heights Reviews 2,612

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,391 reviews, reviewers overwhelmingly had a great experience with this company. Many customers report a noticeable improvement in their overall well-being, including sharper focus, more consistent energy levels, and an uplifted mood after using the products. Reviewers frequently highlight the quality of the supplements, noting a significant positive impact on sleep patterns, gut health, and even relief from conditions like IBS and menopausal symptoms. The customer service is often praised for its efficiency, helpfulness, and quick response times, making the purchasing experience smooth and pleasant. However, some people mentioned that they did not experience any difference after using the products for several months, particularly regarding issues like IBS or general well-being. A few customers also expressed dissatisfaction with the subscription model, stating they were unknowingly subscribed after what they believed was a one-off purchase, and some reported poor customer service regarding address changes.

What people talk about most

Product

Consumers find product to be positive, with many reviewers reporting noticeable improvements in focus, mood,... See more

Quality

Reviewers highlight positive aspects of quality, noting that products are professional, efficient, and of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's efficiency... See more

Subscription

People report ambiguous experiences with subscription services, with some expressing satisfaction and others... See more

Service

Clients share positive opinions on service, consistently describing it as excellent from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started my Heights journey with Vitals⁺ and Magnesium⁺, and after 8 months the difference has been genuinely noticeable. My focus is sharper, my energy levels are more consistent throughout the... See more

Company replied

Rated 5 out of 5 stars

I have never ever been so impressed with supplements as I am with Heights . I have always struggled with my weight and even though these have very little to do with loosing weight , my total feeling... See more

Company replied

Rated 5 out of 5 stars

I have been taking heights (vitals) for 4 months now and genuinely feel the difference in my running performance and recovery. This is most noticeable considering I thought I had peaked in 2024 but ma... See more

Company replied

Rated 5 out of 5 stars

Been using Heights Vitals for about 2 months now along with Thrive and now Magnesium supplements. I’m not one for leaving reviews but I feel like I’m in my 20’s again! Since I was approaching my m... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health Food Store
  4. Wellness Center

About Heights

Written by the company

Heights supplements

We're not your average supplement brand.
No fillers. No fluff. Just science-backed nutrition that actually works — developed with leading experts and third-party tested for quality and safety.

⭐ Rated Excellent on Trustpilot by thousands of customers


🧠 What we make

  • Vitals⁺ — 20 essential nutrients for brain & body
  • Biotic⁺ — clinically studied probiotic strains for gut & immune health
  • Magnesium⁺ — high-absorption formula for sleep, recovery & calm
  • Calmer⁺ — adaptogenic support for stress & focus

🔬 Built on real science
Every formula is developed with leading nutrition experts using evidence-led dosages — nothing unnecessary, nothing missing.

Explore our science

🤝 On your terms

  • Fully flexible subscription — change or cancel any time
  • Billing reminders 3 days before any charge
  • Human support — email, live chat & WhatsApp
Shop Heights
💬 Chat with us on WhatsApp

New to Heights? Start here.

Everything you need for better energy, sleep, and focus — in one simple routine.

Everything you need for better energy, sleep, and focus — in one simple routine.

For a limited time, get 50% off Biotic⁺ for your first 3 months when you buy the Ultimate Gut & Energy Bundle. Worth £80, now only £60.

Shop the bundle deal here

🧠 Vitals⁺ — The complete daily supplement

  • 20 essential nutrients for brain & body
  • Supports energy, focus & long-term health
  • Developed with leading nutrition experts
Shop Vitals⁺

🦠 Biotic⁺ — The smart probiotic

  • Supports gut health & immune function
  • 7 clinically studied strains, evidence-led dosages
  • Works alongside Vitals⁺ for whole-body support
Shop Biotic⁺

💬 Questions? Chat with us on WhatsApp
Real human support — no bots, no scripts.

💬 Add us on WhatsApp

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience has been overwhelming

My experience has been overwhelming, they were so understanding and kind to me when due to unforeseen circumstances I had to cancel my subscription. What a wonderful team they are and I would recommend them without hesitation.

June 4, 2026
Unprompted review
Heights logo

Reply from Heights

Dear Anne,

Thank you so much for sharing this, especially during what sounds like a difficult time. We're really glad our team could make things a little easier when you needed it most. Reviews like yours mean the world to everyone here. Please know the door is always open whenever you're ready, and we'll be here to welcome you back whenever that time comes.

Wishing you all the very best in the meantime!

- The Heights Customer Care Team 💛

Rated 5 out of 5 stars

Definitely noticed the difference

Definitely noticed the difference, particularly mid-afternoon when my energy used to slump…..now it doesn’t!

June 4, 2026
Unprompted review
Heights logo

Reply from Heights

Hi Rob, the mid-afternoon slump is one of life's great frustrations and we're really glad that's shifted for you. Thank you for sharing this so simply and so honestly.

We're glad Heights has become part of your routine and we're always here if you need us.

- The Heights Team 💛

Rated 5 out of 5 stars

Took for a couple of months and felt…

Took for a couple of months and felt great especially the magnesium took all aches and pains away in knees and ankles - stopped my subscription and went with a cheaper option safe to say I have now re started my subscription and won’t be stopping in now other tablets don’t come close. Would highly recommend.

May 20, 2026
Unprompted review
Heights logo

Reply from Heights

Welcome back, Oli! And thank you for giving us another chance.

We're really glad you noticed a difference during your first stretch with us, and we completely understand the pull to explore other options. What matters is that you found your way back, and we're genuinely glad to have you with us again.

Thank you for recommending us so warmly too. We'll make sure it's worth it!

- The Heights Team 💛

Rated 2 out of 5 stars

I’m 3 months in and still haven’t…

I’m 3 months in and still haven’t noticed any difference. I’m surprised by all the other responses that seem to say it’s amazing

June 3, 2026
Unprompted review
Heights logo

Reply from Heights

Hi Kenny, thank you for being honest with us.

Three months in with no noticeable difference is genuinely frustrating, and we don't want to brush past that.

We also hear the scepticism around other reviews. We get it. What we can say is that responses to Vitals+ vary quite a bit from person to person, and for some people the changes are subtle enough that they're not easy to pinpoint particularly early on.

We'd really love to have a proper conversation with you. There may be factors worth exploring together, and we want to make sure you feel fully supported on this.

Please reach out to us directly at support@heights.com. We're listening and we want to help.


The Heights Customer Care Team 💛

Rated 5 out of 5 stars

Fantastic service and products

Fantastic service and products, been taking for a while now and notice a difference to my focus, mood and getgo, highly recommend

June 3, 2026
Unprompted review
Heights logo

Reply from Heights

Thank you so much, Keith! Focus, mood and get-up-and-go! That's a brilliant combination to notice shifting.

We're really glad Heights has become part of your routine and that the service has been just as good as the products. That means a lot to the whole team.

Thank you for recommending us so warmly. We're always here if you need us.

- The Heights Team 💛

Rated 5 out of 5 stars

Heights Vitamins

The product is great and I’ve noticed a real difference in my energy levels and sleep

Easy to take and very compact for travelling with

June 3, 2026
Unprompted review
Heights logo

Reply from Heights

Hi Mrs. Cordes, thank you so much for sharing this. We're really glad Heights has become part of your routine at home and on the go. The compact design is something we're really proud of, so it's lovely to hear it's making travel that little bit easier.

We're glad you're noticing a difference and we're always here if you need us.

- The Heights Team 💛

Rated 4 out of 5 stars

good quality mult-vitamin.

June 3, 2026
Unprompted review
Heights logo

Reply from Heights

Thank you for taking a moment to share this, Mirfield. Simple, honest and much appreciated!

We're glad you're happy with the quality and we're always here if you need us.

- The Heights Team 💛

Rated 5 out of 5 stars

Great daily addition to my wellness routine !

I have been taking Heights Vitals+ for three months and honestly think they have given me more energy throughout the day. Luminous yellow pee but a small price to pay for a multivitamin that actually makes a difference.

June 3, 2026
Unprompted review
Heights logo

Reply from Heights

Hi Kyle, three months in and you've unlocked one of the great rites of passage for anyone taking a quality multivitamin. The luminous yellow pee is real, it is harmless, and we appreciate you flagging it so publicly.

It's simply your body flushing out excess vitamin B2 (riboflavin), one of the key ingredients in Vitals+. Completely normal and actually a reassuring sign that things are working as they should.

More importantly, we're really glad you're feeling the difference in your energy levels throughout the day. That's exactly what we hope for.

Thank you for sharing this so honestly and with such good humour. We're really glad you're here.

- The Heights Team 💛

Rated 5 out of 5 stars

Been using the multivitamins for a year…

Been using the multivitamins for a year now and can feel a huge difference, especially my immune system, with 2 children at school I’ve always been prone to catching every cold but that’s hugely reduced. Delivery always on time and super easy to amend when needed!

June 3, 2026
Unprompted review
Heights logo

Reply from Heights

Hi Kirsty, thank you so much for sticking with us and for taking the time to share how things have been going.

Life with two children at school is no small thing, and we're really glad Heights has felt like a consistent and helpful part of your routine. It's also lovely to hear that the delivery and flexibility have worked so well for you practically.

Thank you for recommending us so warmly. We're really glad to have you here and we're always here if you need us.

- The Heights Team 💛

Rated 5 out of 5 stars

Have been with Heights for a year now…

Have been with Heights for a year now and left a few reviews. Have tried various products and have found them to be of great quality. As for improvements, I have noticed improved sleep, focus and energy levels throughout my day. Items are shipped in good packaging and delivery prompts allow you to delay your order if you’ve not been consistent and still have some left.

June 2, 2026
Unprompted review
Heights logo

Reply from Heights

Hi Anish, a whole year and multiple reviews! Thank you for being such a consistent and generous voice for Heights. We're really glad you've found a range that works for you, and it's lovely to hear that the experience has felt consistent across the board - from the products themselves through to packaging and delivery. The ability to delay an order is one of those features we're really proud of, so we're glad it's been useful in practice.

Thank you for sticking with us and for sharing your journey so thoughtfully. We're really glad to have you here.

- The Heights Team 💛

Rated 5 out of 5 stars

Excellent service & delivery .

Excellent service & delivery .
Magnesium is for my husband due to other medication he has to take , he wasn’t getting enough sleep , these seem to help.

June 2, 2026
Unprompted review
Heights logo

Reply from Heights

Hi Angela, thank you so much and how lovely that you ordered for your husband too!

We're really glad to hear he's finding Magnesium+ a helpful addition to his routine, and we hope that continues. Thank you also for the kind words about our service and delivery team. That means a great deal to us.

We're always here if either of you need anything at all.

- The Heights Team 💛

Rated 5 out of 5 stars

Notable differences in energy levels…

Notable differences in energy levels and sleep since I started taking vitals and magnesium a year ago, ordering and subscription renewal has also been very easy.

June 2, 2026
Unprompted review
Heights logo

Reply from Heights

Dear Jacob,

Thank you for your lovely feedback. We're so pleased to hear that you've noticed positive changes in your energy levels and sleep over the past year with Vitals and Magnesium. It's also great to know that managing your orders and subscription has been simple and hassle-free.

- The Heights Customer Care Team

Rated 5 out of 5 stars

I read the reviews

I read the reviews, I was looking for something that actually works. Sleep deprived My mind doesn’t shut off since I have was diagnosed with an illness, my get up and go was literally slipping away. So I tried them, after a couple of days I had energy and after a week I slept for 7 hours and have done a few times. I am going to carry on taking them and look forward for better days, and a good night sleep.

April 30, 2026
Unprompted review
Heights logo

Reply from Heights

Dear Sandy,

Thank you for sharing your experience so openly. We're delighted to hear that you've started noticing positive changes in both your energy levels and sleep. It means a lot to know that Heights has helped you feel more hopeful as you navigate a challenging time, and we’re cheering you on for many more good days and restful nights ahead.

- The Heights Customer Care Team

Rated 5 out of 5 stars

The customer care team and in…

The customer care team and in particular Gareth took my issues and resolved them very quickly and communicated every step of the way. I was very pleased with this as this was my first experience of Heights.

June 1, 2026
Unprompted review
Heights logo

Reply from Heights

Dear Patrick,

Thank you for sharing your experience. We're so pleased to hear that Gareth and the team were able to resolve your issue quickly while keeping you updated every step of the way. It's wonderful to know that your first experience with Heights was such a positive one.

- The Heights Customer Care Team

Rated 5 out of 5 stars

I have never ever been so impressed…

I have never ever been so impressed with supplements as I am with Heights . I have always struggled with my weight and even though these have very little to do with loosing weight , my total feeling of well being has turned my thoughts to reducing my weight and maximising the obvious benefits I’m acknowledging . I am taking at present ..Vitals,Biotics and Magnesium everyday and had done so now for over six weeks . I can tell that I am sleeping undisturbed for longer and this has left me feeling more relaxed and more focused. Have tried all types of
mutli-vitamins , turmeric, olive oil capsules over many years but never felt such an impact on my feeling of wellbeing as I do now with taking Heights supplements.

June 2, 2026
Unprompted review
Heights logo

Reply from Heights

Dear Brian,

Thank you for sharing such a thoughtful review. We're delighted to hear that Vitals, Biotic and Magnesium have had such a positive impact on your overall wellbeing, from better sleep and focus to feeling more motivated to make healthy changes. It's especially meaningful to hear that, after trying so many supplements over the years, you've noticed a real difference with Heights.

- The Heights Customer Care Team

Rated 5 out of 5 stars

Improved sleep score and energy

Improved sleep score and energy.
Does what it promises to.
Amazing!!

June 1, 2026
Unprompted review
Heights logo

Reply from Heights

Dear Julia,

Thank you for your fantastic feedback. We're so pleased to hear you've noticed improvements in both your sleep and energy levels. Knowing the product is delivering on its promises means everything to us.

- The Heights Customer Care Team

Rated 5 out of 5 stars

Customer Service Top Drawer

From start to finish in purchasing products with heights as been second to none. The deliveries have been well packaged and always on time. I also had a query, about the delivery address and customer services were so efficient it was dealt with straight away. I cannot fault the whole experiences I have had with Heights. Brilliant, well done. B.

June 1, 2026
Unprompted review
Heights logo

Reply from Heights

Dear BG,

Thank you for such a wonderful review. We're delighted to hear that everything from ordering and delivery to customer support has been a positive experience. Knowing our team could resolve your query quickly and that you've found the whole process seamless means a great deal to us. Thank you for your support!

- The Heights Customer Care Team

Rated 5 out of 5 stars

I’ve been taking Vitals and magnesium…

I’ve been taking Vitals and magnesium for a few months and I’ve seen noticeable differences in my mental and physical health. I’m not as foggy , more focussed and more energetic at the gym. All great results , I’m very pleased I found this product.

June 1, 2026
Unprompted review
Heights logo

Reply from Heights

Dear Lee,

Thank you for sharing your experience. We're delighted to hear that Vitals and Magnesium have helped you feel more focused, energised, and clearer-headed, both in daily life and at the gym. It's wonderful to know you're seeing such positive changes and that you've found a routine that works for you.

- The Heights Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, replied to my query by email instantly and put my mind at rest as regards taking vitamin tablets along side my medication.

May 29, 2026
Unprompted review
Heights logo

Reply from Heights

Dear Barbara,

Thank you for your lovely feedback. We're so pleased to hear that our team was able to respond quickly and provide reassurance about taking your vitamins alongside your medication. Helping our customers feel informed and confident is really important to us.

- The Heights Customer Care Team

Rated 1 out of 5 stars

Quite disappointed

The delivery was awful, very slow and they marked it as attempted delivery when no one called or emailed me. I had to contact customer support myself to see where it is and they just told me to wait.... In the end it took more than two weeks to get information on where my parcel is..... Also booked a phone consultation with their health expert to discuss my goals but no one ever called nor offered to reschedule. Seems like another overpriced product....

May 12, 2026
Unprompted review
Heights logo

Reply from Heights

Dear Elija,

Thank you for taking the time to share your experience — we're really sorry it's been such a frustrating one. A delayed delivery, a missed attempted delivery notification, and a health consultation that didn't happen as planned: that's three things that all went wrong at once, and we completely understand why that's left you feeling let down.

This isn't the experience we'd ever want for someone trying Heights for the first time, and we hold ourselves to a much higher standard than this. We've reached out to you directly by email so we can look into each of these issues properly and make things right. We hope you'll give us the chance to do that.

- The Heights Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look