Product availability is poor
Product availability is poor, with long lead times and no communication when there are delays.
June 1, 2026
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Company details
Written by the company
ABOUT YOUR HAIR LOSS SOLUTIONS HLS is a one-stop shop for all men with hair loss concerns. At HLS we focus on revolutionary hair building and hair thickening solutions that are specifically designed for people with thinning or balding hair. HLS has been created by expert barbers, which on a daily basis work with people struggling with hair loss, seeing first hand how it can significantly impact people’s lives. We are now dedicated to finding solutions for all your hair loss concerns, restoring both your confidence and your hair.
Contact info
175 Old Christchurch Road, BH1 1JU, Bournemouth, United Kingdom
- info@yourhairlosssolutions.co.uk
- yourhls.co.uk
3.3
Average
14 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Never received item nor any response to…
Never received item nor any response to date had to file complaint to authorities to get refund so avoid this guys at all cost
December 1, 2025
Really great services
September 4, 2025
Great, works really well for me!
I was looking for a replacement for my Rooted hair fibre, which seems to have stopped production, so, after a couple of fails with other brands, I tried HLS.
I have kind of mixed hair - blonde, red and white, and struggled to find fibre which blends, looks convincing, and stays in my hair for most of the day. Most hair fibres don't do at least one of these things, but to my relief, the HLS fibres do.
I bought the blonde version, and it works really well. The fibre seemed a bit thick when I first used it, but it goes on my hair well, stays in, and the colour is good - it doesn't look unnatural or too dark, it just blends.
All being well, I'll probably stick with HLS now long term - as long as I still have hair for the fibres to attach to!
May 15, 2025
Reply from yourhls.co.uk
Hi Mark, Thanks so much for your review — we're really glad you found us after trying other brands! It’s great to hear the Blonde fibers are blending well and staying put throughout the day.
We know finding the right match can be tough, so it means a lot that HLS is working for you. We’re here for the long haul!
Thanks again for the kind words!
– The HLS Team
Reply from yourhls.co.uk
Thanks so much for your great review! Your custom means the world to us!
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Reply from yourhls.co.uk
Thank you for your review!
Reply from yourhls.co.uk
Thank you so much for your custom and review!
Amazing would definitely recommend…
Amazing would definitely recommend delivery was quick and smooth
September 12, 2024
Item didn't arrive
Item didn't arrive. I've messaged the company several times and am still awaiting a response.
September 2, 2024
Reply from yourhls.co.uk
Hi Thomas,
We’re sorry to hear you've had issues with your parcel. We’ve reached out multiple times via email, phone, and message, but it seems our emails may have gone to your spam folder or have gone unnoticed. Unfortunately, the shipping address provided didn’t include a house number, so the parcel is now being returned to us.
UPDATE: After numerous attempts to contact you, we can confirm that we’ve received the returned parcel and have now forwarded it to the correct address at our own expense, using first-class delivery.
We believe this review is unfair, as we’re a small business that responds promptly to our clients and strives to resolve issues as quickly and professionally as possible.
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It did what it said to be honest
It did what it said to be honest. I did like it and will use it again. Ensure you get the closest colour to match n
April 17, 2024
Reply from yourhls.co.uk
Thank you so much for your kind review and your loyal custom!
Would definitely recommend this product…
Would definitely recommend this product to anyone. Amazing results achieved easily
February 23, 2024
Reply from yourhls.co.uk
Thank you so much Jack! Really appreciate your custom and review!
Excellent service and a very good item.
February 8, 2024
Reply from yourhls.co.uk
Thank you so much for your review! We are so glad to hear you like our products and service!
Do not subscribe!
My hair is getting thin and I’ve got a bit of a sunroof going on. So ordered a £40 subscription box (Rip off by the way for a tiny bottle of shampoo, some scentless “hair spray” that I’m convinced is water and a small tub of hair fibers.
My hair is dark brown but their darkest brown color available is medium brown so had to order that. My wife got a really good laugh and physically pissed in her knickers from laughing as it didn’t cover my bald spot but instead colored it in GINGER. Never seen any brown.
Asked if they could replace the ginger with a dark brown color, they refused.
I asked that my subscription was cancelled and they refused and said that subscriptions can only be cancelled after 3 payments! Meaning I’m going to have to pay another £80 for 2 small tubs of chopped up ginger pubic hair.
February 22, 2024
Unprompted review
Reply from yourhls.co.uk
Hello Ben,
I wanted to bring to your attention that our website explicitly states the minimum commitment for the subscription box you selected and applied a 50% discount code to is a minimum 3-month order. In your previous order, you opted for the Medium Brown shade, and it appears from your review Dark Brown might be more suitable for you. When you reached out to us, we assured you that we would gladly exchange the shade if it turned out to be too light.
Instead of responding to our offer, it seems you accessed your portal and chose the Black shade for your upcoming box. We are concerned that this might be too dark for your preference and recommend changing it to Dark Brown.
We provide images of the shades on or website and offer advice to anyone who may need more help deciding which shade to purchase.
The subscription service offers these items at a discounted rate by committing to repeat orders. I'd like to remind you that our website does provide an option to purchase these products without a subscription, but you opted not to choose this alternative.
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