The products are fantastic and the deliveries are always on time. I buy the "Canine Prime" product and find it absolutely fabulous and all my dogs love it, even my picky eater. However having 5 dogs t... See more
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Review summary
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Recent change from over excessive packaging is an improvement. Difficult to comment on the product effectiveness but our 12 year old lab is still going strong. Bit OTT on the email marketing, like mo... See more
Company replied
I have been using canine prime for nearly 3 years I noticed a massive difference in my dogs health, shiny coat, and they are more active and one of my dogs had a problem with autheritis in his back l... See more
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The new packaging is very welcome and ensures that the product arrives safely. However, we are taking a two-month break in our subscription (August & September) as we have sufficient product to last u... See more
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Company details
Written by the company
We're focused on developing scientifically backed products designed to improve the health and lives of pets. That's why we work to provide the most advanced naturally powered nutrition products on the market.
Contact info
Sheffield Technology Parks, Cooper Buildings, Arundel Street, Sheffield S1 2NS, S1 2NS, Sheffield, United Kingdom
- 0800 041 8902
- trustpilot@yourpetnutrition.com
- yourpetnutrition.com
4.3
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Well when I first got pet nutrition my…
Well when I first got pet nutrition my poodle had very sore hips we been taking this for a good few years now and my poodle was very young he's now 5 years which is still relatively young but he acts a plays if he's was 3 years full of energy good coat no sore hips now for along time now
July 12, 2026
Unprompted review
Reply from Your Pet Nutrition
We're delighted to hear that your Poodle has been enjoying Canine Prime for several years and that he's now active, playful, and free from the sore hips he used to have. It's wonderful to know he's thriving with a shiny coat and plenty of energy at 5 years old.
Thank you for your continued trust and support. We wish you and your happy Poodle many more healthy and active years together!
-Aileen, YPN
Canine Prime
My elderly dog has been on a grain-free diet for some time as it suits him well and the addition of Canine Prime, which is grain-free also, has been readily accepted by him.
Since including Canine Prime into his diet I am pleased to observe that he remains lively and he is still very much enjoying his daily activities.
July 12, 2026
Unprompted review
Reply from Your Pet Nutrition
We're delighted to hear that Canine Prime has been such a great addition to your elderly dog's grain-free diet and that he's taken to it so well. It's especially heartwarming to know he's remaining lively and continuing to enjoy his daily activities.
Thank you for your trust and continued support. We wish you and your lovely dog many more happy, healthy years together!
-Aileen, YPN
I have 6 years old rotti
I have 6 years old rotti, and at end of last year we got some problems. Since April we turn to Canine Prime. It's really work. She is more active, more playful, turned back to normal life. Most important for me-She does big business absolutely perfect. Thanks, doc
April 10, 2026
Unprompted review
Reply from Your Pet Nutrition
Thank you so much for sharing your experience!
We're delighted to hear that your 6-year-old Rottie is doing so well since starting Canine Prime. It's wonderful to know she's more active, playful, and back to enjoying life, and we're especially pleased to hear you've noticed such positive changes in her digestion too.
Thank you for your kind words and for trusting us to be part of your dog's journey. We wish you both many more happy, healthy years together!
-Aileen, YPN
My boy is 9 years old and has been…
My boy is 9 years old and has been having Canine Prime with his meals for a number of years. He is thriving and as a result keeps me active as a side effect. I would highly recommend this product for mature dogs.
July 12, 2026
Unprompted review
It shipped from Germany I did not know
It shipped from Germany I did not know it changed from England to Germany. When it arrived one of the containers seal was opened. The container did not look right, different shade of green and the lid was a Matt black instead of gloss black and the contents smelled different than all the other orders I got before.
I taught I had been scammed so I call your office in England and they informed me that a new factory was shipping from Germany it would have been nice to know that in the first place also it was slower arriving to Ireland
June 3, 2026
Unprompted review
Reply from Your Pet Nutrition
Thank you for taking the time to share your feedback, and we're sorry to hear about your experience.
We completely understand your concerns, especially given the differences you noticed with the packaging and the opened seal. We'd really like to investigate this further for you.
Could you please send us a direct message or email with your order number and, if possible, photos of the product and packaging? Our team will be happy to look into this and assist you further.
Thank you, and we look forward to hearing from you.
-Aileen, YPN
Been customer for over 3 years
Been customer for over 3 years. My dog suffered with blocked anal glands, nightnare. Since using canine prime she has had no problems. Cannot praise this enough. Would 100 percent recommend this product. Give it a try,.
July 12, 2026
Unprompted review
Reply from Your Pet Nutrition
Thank you so much for your amazing review!
We're delighted to hear you've been with us for over three years, and it's wonderful to know that Canine Prime has made such a positive difference for your dog. Your continued trust and recommendation truly mean the world to us.
Thank you for your support, and we wish you and your dog many more happy, healthy years together!
-Aileen, YPN
My dog lives the taste and I like…
My dog loves the taste and I like knowing she is getting all her vitamins
May 1, 2026
Unprompted review
Reply from Your Pet Nutrition
Thank you so much for your lovely feedback! We're delighted to hear your dog loves the taste, and it's great to know you have peace of mind that she's getting the vitamins she needs. 🐶
-Aileen, YPN
This is a standard vitamin powder sold…
This is a standard vitamin powder sold via a manipulative, high-pressure sales funnel. You can buy the same ingredients at a fraction of the cost.
June 26, 2026
Unprompted review
Reply from Your Pet Nutrition
Hello Jason! I completely understand why it might seem that way at first glance, but it doesn't give the full picture of the product.
Our formula is much more than a standard multivitamin blend. The quality, sourcing, dosages, and combination of ingredients all contribute to its overall effectiveness and value. Simply comparing ingredient names on a label can be misleading, as it doesn't reflect the quality of the ingredients or how the formula has been designed to work together.
-Aileen, YPN
Not for every pet
My dog stopped eating his food even thought I followed the advice on adding a bit at a time. He lost half a kg in 3 weeks and was advised my vets to stop using as he has cushings disease and could impact further on his health. I cannot recommend as my lovely boy just wouldn’t take to it.
May 24, 2026
Unprompted review
Reply from Your Pet Nutrition
Thank you for taking the time to share your experience. We're so sorry to hear your lovely boy wasn't able to get on with Canine Prime.
Every dog is unique, especially those with underlying health conditions such as Cushing's disease, and we completely understand following your vet's advice to stop using the product. While many dogs enjoy and benefit from Canine Prime, we appreciate that it isn't the right fit for every pet.
We wish you and your boy all the very best and hope you find something that suits him perfectly. 🐶
-Aileen NNT
My 2 pugs have really improved daisy…
My 2 pugs have really improved daisy seem to have her energy back which Is Great 😃👍
June 20, 2026
Unprompted review
Reply from Your Pet Nutrition
That’s really lovely to hear 😊
I’m so glad Daisy seems to have her energy back and is doing well with your two pugs around her. That’s exactly what we love to see—happy, healthy pups enjoying life again.
Thank you so much for taking the time to share this with us, it really means a lot
-Aileen, YPN
DO NOT BUY OR TRUST THIS COMPANY
DO NOT BUY FROM THIS COMPANY.
1st they changed their product from a deep green to a greyish coloured powder. (They have denied this charge)
My dog will no longer eat food with this on after this change.
The subscription sends an email and just bills you and ships to you £104.85 not enough time to check, change, or stop or pause this in time.
I’ve now tried for 2 weeks to return a shipment. And they are ignoring my emails now. You have to complete a “return application form” online to ask for permission to return. And as part of this you are FORCED to fill in a full questionnaire all about your pet. Which is weird as hell.
Then nothing happens. No acceptance. NO RETURN LABEL THEY REFUSE.
you have to arrange your own postal service. That’s significantly more expensive than they could get.
I’ve been forced to phone in to complain. The lady was nice.
But couldn’t even find me on the system.
She admitted that noone had replied to me.
But the process remains the same. All for me to arrange. Oh and they will take 2 weeks to process the order when it comes back before they even consider a refund.
I will never ever buy from this company again
June 10, 2026
Unprompted review
Reply from Your Pet Nutrition
Updated response 6/23/2026:
Hi,
I’ve reviewed your account and can confirm that a full refund was already processed on 10th June. The funds should now be showing in your bank account, depending on your bank’s processing times.
Regarding the product colour variation, our Green-Lipped Mussel is naturally sourced from New Zealand, and the colour can vary depending on the batch and catch. This is completely normal and does not affect the quality or effectiveness of the product.
In relation to returns, our policy is clearly outlined on our website. Customers are responsible for return postage costs, and shipping costs are non-refundable.
I can also confirm that your subscription was selected at the time of order on 2nd June 2025 with a 180-day delivery cycle, which is why the subscription pricing was applied. This option is chosen at checkout by the customer and can be managed or cancelled at any time.
That said, your account has now been fully refunded and the subscription has been cancelled, so no further orders will be sent.
If you have any questions, we’re happy to help.
-Aileen, YPN
------------
Hi Dan,
We're very sorry to hear about your experience and sincerely apologise for the frustration this has caused.
I'd like to look into this for you and review the correspondence we've had so far. Could you please provide your order number or postcode so I can locate your account and investigate your concerns?
With regard to the return label, we do not provide prepaid return labels. Customers are responsible for the cost of returning items to us.
This is clearly stated in our 90-Day Money Back Guarantee and Refund Policy, which can be found here:
https://yourpetnutrition.com/policies/refund-policy
The policy states that customers are responsible for paying their own return shipping costs when returning items.
Once I have those details, I'll be happy to review everything and see how we can help.
-Aileen, YPN
I have been giving my dog the powder…
I have been giving my dog the powder for about a week now so it is hard to tell at this moment.
May 29, 2026
Unprompted review
Reply from Your Pet Nutrition
Thank you for the update! We really appreciate you giving the powder a try. A week is still quite early, so hopefully you'll start to notice some benefits over the coming weeks. Please keep us posted on how your dog gets on!
- Aileen, YPN
Wonder dust
I've been using Canine Prime for five years on an rx breeding spaniel who was in shocking condition and had a mammary tumour. At ten, she runs as fast as my younger dog, has a shiny coat, is bright and alert and hasn't had an ear infection or a recurrence of tumour. I can see a difference after just a few days without it, or even if I reduce the dose. In fact I took the other dog off it because her energy is already high and it just made her feel too well! I do wish it was less expensive though
May 28, 2026
Unprompted review
Reply from Your Pet Nutrition
Thank you so much for sharing your experience — it truly means a lot to us. We’re really happy to hear your spaniel is doing so well, staying active, healthy, and full of life after all she’s been through. It’s especially rewarding to know you can notice such a positive difference. We really appreciate your continued support over the past five years 🐶
-Aileen, YPN
Reply from Your Pet Nutrition
Thanks for the update, we really appreciate it. Completely understand it’s still early days—thank you for giving it a try, and please keep us posted on how your dog gets on 🐶
-Aileen, YPN
Good quality and condition good value…
Good quality and condition good value for money and good appearance
May 30, 2025
Reply from Your Pet Nutrition
Thank you so much for your lovely feedback! We’re so pleased to hear you were happy with the quality, condition, value for money, and appearance 🐶
-Aileen, YPN
This product is really good l have …
This product is really good l have noticed a big difference in.my westie since taking it. she is only a young dog with skin problems. and would Recommend this powder to try to anyone whose pet is struggling with nasty rashes and the usual skin problems you won't disappointed.
May 23, 2026
Unprompted review
Reply from Your Pet Nutrition
Thank you so much for sharing your experience. We’re so pleased to hear your Westie is doing so much better and that you’ve noticed such a positive difference already 🐶 Thank you as well for recommending the product to other pet owners dealing with skin issues — it truly means a lot to us.
-Aileen, YPN
My golden retriever Nell loves it
My golden retriever Nell loves it and her coat is so silkey and that's just after two weeks use. Nell is on her 3rd jar as she has 2 scoops per meal. I will be keeping her on it to reap the benefits even though it is expensive, but Nell is worth it. Thank you for a brilliant addition to Neil's diet.
May 20, 2026
Unprompted review
Reply from Your Pet Nutrition
Thank you so much for your lovely feedback. We’re delighted to hear that Nell is loving it and that you’ve already noticed such a silky coat after just two weeks 🐶 It’s wonderful to know it’s become such a valued part of her diet. Nell sounds absolutely worth it!
-Aileen, YPN
Great product and service ,fast delivery
May 9, 2026
Unprompted review
Reply from Your Pet Nutrition
Hi Kristin,
Thank you for the kind review!
We are glad to hear that the product is great and the delivery is fast.
Please do let us know if we can help any further!
Kind regards,
Jamie
Brilliant!
I’ve been a loyal customer of Canine Prime for many years, and it continues to be my go-to choice for my dog’s wellbeing.
From the very beginning, I noticed a real difference in my dog’s energy levels, coat condition, and overall vitality. It’s reassuring to use a product that consistently delivers noticeable, positive results over time. My dog genuinely seems healthier, happier, and more active since we made it part of our routine.
What I appreciate most is the reliability and consistency. Over the years, I’ve never felt the need to switch—Canine Prime has simply proven itself time and again. It feels good knowing I’m giving my dog something I can trust, especially when it comes to long-term health support.
I’d confidently recommend Canine Prime to any dog owner looking for a dependable supplement they can stick with for years. It’s earned its place in our household, and I don’t plan on changing that anytime soon.
May 8, 2026
Unprompted review
Reply from Your Pet Nutrition
Thank you so much for your continued loyalty and for taking the time to share such thoughtful feedback. It truly means a lot to us to hear how Canine Prime has consistently supported your dog’s wellbeing over the years 🐶
We’re delighted that you’ve noticed such positive changes in your dog’s energy, coat condition, and overall vitality, and it’s wonderful to know the product has earned such trust in your household.
Your recommendation and long-term support genuinely mean the world to us — thank you for being part of the Canine Prime family.
-Aileen, YPN
It works
It works but I have to be very inventive when putting it in Spud's kibble and he drinks a lot more water since he started having it.
May 6, 2026
Unprompted review
Reply from Your Pet Nutrition
Hi there,
Thank you for your 5* review.
We are really glad that our product is working well for Spud!
Thank you for your continued support.
Kind regards,
Jamie
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