Yours Clothing Reviews 

2,691
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers had a great experience with this company. Consumers genuinely love the wide range of well-made clothing available, noting that items consistently feature soft fabrics, beautiful colors, and a comfortable, true-to-size fit. Shoppers also frequently mention that ordering online is completely straightforward and the customer service provided in physical stores is exceptionally helpful. Some reviewers were not happy with delivery delays, explaining that parcels occasionally arrived late or were carelessly left outside in the rain. A few customers also mentioned sizing inconsistencies, finding that certain garments had disproportionately large armholes or were significantly smaller than expected.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality, lovely fabrics, and... See more

Quality

Users describe positive interactions with quality, expressing overall satisfaction with the clothing items.... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, expressing a mix of satisfaction and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a wide split in customer satisfaction.... See more

Service

People report positive experiences with service, highlighting prompt assistance, top-notch customer support,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website is great, so easy to use. Clothes need more thinking about. Some of the sleeveless tops have armhole you could fit a cruise ship into, meaning it costs the customer money to get it altered o... See more

Rated 4 out of 5 stars

Easy to order but I find sleeveless tops with armholes that would fit two people in it, so it's costing me more to get them taken in. Also what's with tops with no opening buttons that are not sewed... See more

Rated 4 out of 5 stars

Great range of dresses to choose from, all styles! I found one I loved and it fit perfectly. Only negative would be using Fastway, as always, I had to search for my parcel and eventually found it on... See more

Rated 3 out of 5 stars

While I normally find Yours to be very good I used their other delivery service, drop 2 shop. The store that I picked (that was on their website) is no longer in use. Kindly get your delivery partners... See more


Company details

Information provided by various external sources

Discover our range of plus size fashion at Yours Clothing. From simple basics to statement dresses, our collection covers all bases to ensure that you look and feel fabulous at every occasion. Available in sizes 16-36, shop the latest trends in curve f...


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.8

All reviews

(2,691)

168 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID!

I will never ever order from here again. Back in 2021 I purchased boots from here for €60 and the heel broke off the first day I wore them. I promised myself I would never buy anything from Yours again but unfortunately, I did not keep this promise.

Fast forward to now, I have just received a delivery of a dress I ordered. The sizing is off even though it’s the size I buy at every other retailer. The material is also very cheap, especially considering the astronomical prices, I might aswell shop with Shein - same quality for a quarter of the price + free delivery and returns!!. I had to pay €6 for delivery and now that I’m trying to return it, I am being told I must cover the cost of the return.

On their website it says that online order returns are ‘Free for up to 6 items’ (which I double checked before purchasing as I would never knowingly buy from a retailer that makes me pay for returns) yet I am being told ‘You must return your items at your own cost.’ This is clearly false advertising.

I think this is very poor form and frankly embarrassing considering most of Yours clothings competition offer both free delivery and returns in this day and age.If you are charging these crazy prices for average/below average quality clothes and €6 delivery, surely you can at least do free returns.

Another thing, I find it very strange that even though they are a plus size brand, all the models on their website appear to be a size UK 16. Surely, a wider, more diverse range of models could be used to represent their clientele?

I would reccomend shopping with another retailer online if you want to avoid paying extortionate prices and fees for below par quality items and service.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Smart

I love yours cloths I just brought a midi skirt ,which im so pleased with i would like to say ,I love all skirts but the maxi are to long, hang on floor & im 5ft 6in would love more in midi lengths please thank you

November 10, 2025
Unprompted review
Rated 3 out of 5 stars

Clothes too expensive

Clothes expensive will not buy again from them there return policy need to change, when you want to return your item you will not get your exchange straight away You will have to buy another one and wait for few days for your money to be return to you so I think it needs change.

March 17, 2025
Rated 1 out of 5 stars

Very dishonest company

I placed an order on 13th of September the order never arrived due to an issue with yours clothing courier service I put in a request for a refund and they said it was issued it has never been issued I have not received it and no one will answer any of my customer queries

September 13, 2025
Unprompted review
Rated 2 out of 5 stars

I am waiting 3 weeks now for a refund

I am waiting 3 weeks now for a refund from Yours Clothing! I have emailed several times. They received the items I returned yet totally ignore me when I ask why I have not received my refund. The clothes are quite good overall, delivery can be hit & miss but refunds are a nightmare, customer service needs a serious reshuffle.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

No refund yet

It took ages to get a top I ordered which was awful anyway when it came. Sent it back and I got an email eventually to say I'd be refunded. Over 3 weeks later I'm still waiting on a refund. It's impossible to get any customer care. At my wits end.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Yours Clothing is always a good experience, both the booking and any contact with Customer Service

September 17, 2025

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