Very good service & extremely helpful team of staff members. Highly recommended, this service is better than other services around due to not being tied to been close to a box in your home, which... See more
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About YourStride
Written by the company
48% of falls happen outside the home. That's why the YourStride Alarm Watch works wherever you go - at home, in the garden or out and about. Our 24/7 monitoring team is always on hand to provide the help you need.
YourStride is discreet, easy to use and works straight out of the box. No landline, Wi-Fi or smartphone apps needed. Going beyond just an alarm, the built-in activity tracking helps and motivates you to stay active.
YourStride will empower you to live your life to the fullest. Enjoy security, peace of mind, and freedom without compromise. Simply wear your personal alarm watch, and do what you do best. Our experienced 24/7 monitoring team is only ever a button press away. Order online today.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 02038685575
- team@yourstride.com
- yourstride.com
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Nice product and very good service.
Great product!
We are very pleased with both the product and follow up by staff to ensure we were understanding and managing to operate the device and its various uses besides the emergency button. This device gives us so much feedom and confidence to leave the house together ❤️.
I’m just getting used to it
I’m just getting used to it, but so far I’m very impressed
Incredible service / bought by elderly…
Incredible service / bought by elderly man in case he falls
Friendly and competent handling of my…
Friendly and competent handling of my signing up to Your Stride by Giles.
Easy to set up.
Recommended by several members of my…
Recommended by several members of my whist club, so I bought a Stride watch. I feel secure now when I go away from home, if I fall there is help available to help me & identify me. I love my Stride watch. Cost is reasonable for what is offered & compares well with the monitors which only work within about 50 metres of home. This watch has GPS so I always feel safe wherever I go. Highly recommend.
I love my watch
I love my watch. I feel secure when I’m wearing it. The only issue I have with it is that it soon needs recharging.
Total 24/7 security
Saw Your Stride on TV. Instantly liked the 24/7 cover whether in or outdoors. I liked the watch option as didn’t fancy something around my neck. It arrived quickly and was fully set up for me to use immediately. Comfortable to wear. Easy charging device. Customer care great. Efficient service all round.
device performance.
Actually, it is a good system. It works when you do not expect it.
I tripped and fell yesterday. But the device did not trigger an alarm, as it should. Luckily i did not get hurt except banged my head on the door of the cupboard.
Very helpful
Very easy purchase
Very easy purchase, quick delivery.
And great follow up service.
Only complaint is the rubbery strap and how quickly recharging is necessary.
Also it doesn’t take much to accidentally over press the SOS button while checking the time in middle night!
Excellent fall alert feature.
YourStride gives me confidence that if I should fall help is available straight away.The step counter is great. It encourages me to increase my number of daily steps.I found the strap rather cumbersome for small wrists.I have now purchased a more suitable one.
Very good service
The lady I spoke to was helpful, understanding and knowledgeable. I therefore got a very appropriate watch for my needs. When I tested the service (as requested) the response was prompt and caring.
It all works and staff very helpful
Better than expected
Easy to order quick delivery
Easy to order quick delivery, friendly staff excellent product
Safety first
I feel much safer walking now that I have this watch on my wrist. Where ever I go in the UK I know that if I fall, there is always help available almost immediately. If you are not steady on your feet, the falls option is a no brainer.
Easy set up & use
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