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yoursuper.co.uk Reviews 2

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TrustScore 3 out of 5

2.9

Fitness and Nutrition Service
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Company details

  1. Fitness and Nutrition Service
  2. Health Food Store
  3. Vitamin and Supplements Store

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Terrible customer service

I've subscribed for years now. On being offered free shipping over £60, I added another product to my subscription. However, the shipping on my order was then doubled and I've been trying to get a refund on this for five months now. I'm also trying to unsubscribe as a result of their awful customer service (I've basically been told that it was my error in not being able to tell the difference between GBP and EUR - it wasn't, I've been told I'd get a refund - I didn't. I've also been ignored since). I've reached out on Facebook, sent so many emails, nothing. Further investigation has shown lots of people haven't received their products months after paying. Avoid like the plague!

May 15, 2024
Unprompted review
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Rated 1 out of 5 stars

What has happened to this company?

What has happened to this company?

Used Your Super products for years and now the company do not ship the products you buy, I'm trying to get my money back through PayPal. Avoid at all costs.

April 12, 2024
Unprompted review

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