Accepted my payment, confirmed they had all of the items in stock and were ready to ship out, then ghosted me! Has not responded to any of my emails the past 12 days! Very very disappointed! Their web... See more
Company replied
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Accepted my payment, confirmed they had all of the items in stock and were ready to ship out, then ghosted me! Has not responded to any of my emails the past 12 days! Very very disappointed! Their web... See more
Company replied
I purchased a Dumbo raincoat from this establishment. The price said online 54.99 I believed this was part of the world Disney store I purchased the item when I got home. I looked inside the coat and... See more
I ordered a 2023 pressed penny collection book and 2 WDW 50th anniversary pressed pennies. My order arrived in great condition a week after ordering it. No complaints and I’d definitely recommend if y... See more
Although item was not available when originally ordered WDW contacted me upon production. I ordered immediately even though a great deal of time had elapsed. Good customer service. Also, mug was very... See more
We are an internet based company, however we do provide local drop off to all Walt Disney World Resorts, and most local Central Florida Hotels and Resorts for a fee in place of S&H. We will also provide a Local Pick Up option if you are in the area.
U.S. 27 45633, 33896, Davenport, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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My delivery arrived quicker than expected, so I must applaud for this company's work. I'll be sure to visit their site the next time I want to purchase something I can't find in other stores online.
Very fast service, shipped the same day. Item (t-shirt) was fine. Used it.
Awesome pin mail! I felt like I got a good deal and my pins were packaged very well! Very pleasant experience and will purchase from again.
Their customer service and experience is truly 2nd to none!!!!
Always love your selection. Shipped super quick and was exactly what I ordered.
I ordered a 2023 pressed penny collection book and 2 WDW 50th anniversary pressed pennies. My order arrived in great condition a week after ordering it. No complaints and I’d definitely recommend if you just came back from a trip and thought of a souvenir you forgot to buy.
great experience , well packed, awesome email communication and updates highly recommend
Although item was not available when originally ordered WDW contacted me upon production. I ordered immediately even though a great deal of time had elapsed. Good customer service. Also, mug was very well protected for shipping - lots of packing material to protect ceramic mug.
I was scared it might be fake but it is 100% reliable and would recommend.
Great price, shipped quick, and came in great shape. Will definitely order from here again.
This is an amazing family business and my only go to for Disney and loungefly items. People who complain are just looking for free hand outs. How is it their fault if the manufateurers mess up the items?
Terrible customer service and business practices. They sent me a defective product then intimated that I was scamming them when I asked for a refund when they did not have the same item in stock even though I have my receipt showing proof of purchase! Very rude. Finally they agreed to refund only if I returned the whole order although it was only one item that was defective.
Ordered treats on the 5th of December, chose the 14- day option at check out, which was to ship out all available items within 14 days and cancel anything that was out of stock. Items shipped on the 15th and arrived on the 18th (would have been the 17th but the USPS had a hiccup). All the items were packed nicely, sealed and fresh.
At first I would have said my experience was rather good since I was having my items shipped to the UK all the way from Florida. However, after spotting a manufacturer error on one of my items I emailed their customer service. A week later I emailed again. STILL NO RESPONSE. All I expected was for some acknowledgement even if they were unable to help rectify the issue. Instead.. NOTHING. Very rude. Just because you've already had my money does not mean I don't deserve to have my queries answered. I have left sufficient time for a response. I would not have expected customer service as bad as this from a company that associates itself with Disney.
Authentic products and amazing customer service. I've purchased a few times and I'd highly recommend them.
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