Excellent service. I was unsure about what I supplements I should and shouldn't be taking. So I contacted Youth and Earth, told them what I what supplements I was taking, told them what areas of my he... See more
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At Youth & Earth, we believe ageing isn’t something to fear - it’s an opportunity to thrive! As the largest supplier of NAD+ boosters in UK and Europe, we provide the highest purity, bioavailable supplements—from NMN to cutting-edge longevity formulas like our V14 —that support cellular energy, vitality, healthspan, and overall wellbeing. With thousands of happy customers and a commitment to transparency, quality, and innovation, we make healthy ageing simple.
Contact info
8 Bishopsgate, EC2N 4BQ, London, United Kingdom
- enquiries@youthandearth.com
- youthandearth.com
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Replied to 75% of negative reviews
Typically replies within 24 hours
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Excellent products that deliver…
Excellent products that deliver results.
I must say that after a few months of supplementation with a few Y&E's products I was positively surprised.
I feel more energized and I started feeling that good vibe even before my expectations. That already is enough for a great review.
I am a very demanding guy, turning 50, 2 boxe sessions per week, 1 HIIT, weight lifting, member of a modern dance company, a very stressful job as entrepreneur, 2 kids, a partner living abroad... that's enough to knock out more than a few. Well I thought that this year I needed support to handle all this and Y&E delivered. I am performing even better than my younger classmates and feel always energized.
In 2 weeks time I'll also test my LDL and see if I can avoid statins. If I can beat that, well kudos!
What is also very important is that all information is transparent and clear and in a world where supplementation scams are behind the corner, this is tremendously important to prevent risking your health and slaughtering your wallet.
Website Ux could be improved, but customer service is very reactive and kind whenever there's a glitch.
The only downside is that sometimes they run out of inventory due to increasing demand, but that's ok.
As a new customer I am impressed by…
As a new customer I am impressed by swift delivery of the NMN capsules and also the quick response I had to a query. I have no hesitation in recommending this company to others.
Great products and customer service
Great products and customer service. Would recommend.
Scummy (UNAVOIDABLE) methods of increasing AOV.
Thought I would just hurt their TrustPilot reviews as much as possible due to the fact they have a scammy method of trying to increase Average Order Value by adding a "facemask" to your order when trying to checkout. You literally cannot remove it and no way of paying for your product without having it. XD Biggest load of garbage I have ever seen.

Reply from Youth & Earth
Choose best for Yourself!
Great and fast service straight to Your door!
Fast results! Noticable quality!
Query over taking with another product
I recently had a query about one of the products, if it would be safe to take alongside another, the customer service was brilliant and I received the help I needed. Have not had any problems since beginning with Y&E, great service, contact and delivery. I definitely recommend
Good Customer Service
I ordered a product in error and there was an immediate response from Customer Services - the Order was cancelled and the refund sorted..
I'm waiting for my delivery of their Liposomal Hyaluronic Acid - I'm really impressed by this product ...I was getting it via Amazon but it took so long to arrive . My only caveat - just personal - I wish it was a 300mls bottle rather than 250mls
Quick email replies even on a Sunday
Quick email replies even on a Sunday. Very helpful and always there to help.
Absolutely love everything about this…
Absolutely love everything about this brand ! The products are great, the NMN and Resveratol are just incredible, I have been taking several of their vitamins for many years now... And the customer service is always so efficient and so nice. Love !
Scam! Used my card details to fabricate another order without my consent
Fraudulent activity from this company!
Update: I have spoken to my bank about this and they confirmed that using my card details to make another order in this manner is indeed a scam and they will now be looking into it. They have removed my card details from the website so that the company couldn’t fraudulently take money from me again.
I made an order of one item on Sunday evening. After I had paid and received notification that my order was complete, it showed me 3 items with a title “add to your order now.” I clicked on one of them to see what it was.
I immediately received a notification that this item had been added to my existing order and paid for, without any chance for me to review the what item was or check the total. I received another email saying “order amended” and that I was now paying £54 instead of £23.”
I wrote to the company immediately to cancel and also complain about this, still on Sunday night.
At 10.15 the next morning I received an email saying that unfortunately a label had already been created for the order so it would be too late to cancel. They did say I could refuse the order on delivery or return it but this doesn’t seem like a reasonable hoop to jump through given that I didn’t make the order in the first place.
Given that I didn’t intend to order the item in the first place, I really resent them creating further obstacles to my cancellation and receiving a refund this order.
If their products were as good as listed, surely they wouldn’t need to coerce me into paying more than I needed to for items I didn’t want?
Tricking me into paying more for an order that has already been processed is fraudulent and unethical, and goes against government guidelines for online shopping.

Reply from Youth & Earth
Excellent customer service
Excellent customer service! I’ve had a delivery issue, got a prompt reply and was resolved in no time.
Very dissatisfied customer
I have been a customer since 2023 and have spent almost £2000 with these guys, so a good customer. However, my experience with the V14 subscription has been terrible. This is the 3rd month that these guys have told me that they have no product, despite reassuring me that new deliveries are expected. Having said this, they are still marketing the product on their site so clearly;y selling to some folk. What is going on? I'm now looking for other suppliers of product.

Reply from Youth & Earth
Great customer service!
Prompt delivery and the customer service team are really helpful and responsive. I had a query about my subscription and they were able to give me the information I needed within the same day.
They have great products
They have great products, and if you have any doubt they are happy to help you.
The customer service is excellent &…
The customer service is excellent & they get back to you straight away very impressed
Excellent supplements and friendly and…
Excellent supplements and friendly and efficient customer services, so happy with the help I received and I have to d
say the supplements I ordered are the best I have ever purchased.
I have ordered from Youth & Earth many times and will continue to do so.
Excellent
Excellent, responsive, friendly customer service… and I highly rate the products!
Excellent service
Excellent service, I had an issue with billing, I sent an email on Sunday expecting to be contacted a few days later but I got a reply within the hour on a Sunday, all is now resolved quickly, I am more than happy with the service I received
Sylvia W
Excellent quality and service
Excellent quality and service, always quick responses in support. My browser on my phone was slow down and when placing an order an extra product was added to the cart that I didn’t plan to buy. I immediately wrote to support (I think this is an important point - to write immediately, before your order is formed and sent to you) and they fixed everything for me - removed the extra product and returned the money.
Fabulous products that have made such a…
Fabulous products that have made such a difference in how i look and feel in myself, thankyou so much.
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