Ypsomed Reviews 

I am beyong angry, my experience with this pump has been nothing but issues. I brought a brand new compatible phone and have ensured all settings on the phone are correct ( as advised by cam diab) yet still having problems- where do i even begin??? Every few days the alarms just slowly stop working- no sound at all, I was advised to restart the phone so that helps but now with the latest update that we were all forced to do, every restart the alerts go back to the factory default on both my follow on and my sons phone.. so every three days i have to redo everything. I had cam diab launch an internal investigate and after two weeks they came back with, we dont know. Not good enough. Once our insurance period allows for a new pump we will be jumping ship and never looking back. Managing the tech has been harder than managing my sons t1d.. its that bad.

The pump it's self ive had 2 within 4 years due to tech problems but other then that no issues, but the customer service was amazing each time and had a new one sent within 24 hours. I went back on the pen for nearly 2 weeks and it's definitely made me love my pump even more.
Shout out to the lovely lady I spoke to today from the team, just a shame not many people feel the need to write good reviews only review when somethings arent right as im sure there are many who are happy like my self.

Connectivity issues which can have very serious consequences. Extremely poor usability. Feels like a poor prototype and they have never had any human factors or UX person involved in this project. See changes mean insulin leaking everywhere. App does not keep up with OS updates. Alarms are unreliable and for me it has really ruined my diabetes control (coming off Medtronic) - it has resulted in miltiple re daily hypos. Yes it’s smaller but the technology isn’t ready. I’d rather have a bigger pump that works and actually having to ensure your phone is nearby and also connected (a huge issue - the connectivity is so poor) is not sufficient and I’d argue it is very unsafe pump. I can’t believe this pump is actually approved!

Really disappointed with the YpsoPump.
The connectivity issues are constant. It takes forever to connect and even delivering a simple insulin dose can be painfully slow. The companion app is unreliable and often fails to connect at all.
The biggest disappointment is that the pump doesn’t seem to respond properly to glucose readings. It often fails to increase insulin when levels are high and doesn’t reliably reduce or suspend insulin when levels are dropping. The whole point of moving to this technology was to achieve better control, but my HbA1c is no better and, if anything, my diabetic management has become more difficult.
For a pump that’s marketed as advanced diabetes technology, it has been a complete fail in my experience and does not deliver on its promises!

i have been on this pump for a year and a bit and it has given me nothing but issues i have been on pump therapy for 14 years and 19 as type 1 diabetic total
i have never had a more infuriating experience to date with any of the treatments I've been on their tech is at least 15 years behind everyone else like for example Medtronic their app is horrible and you will be seen as money in the pocket for this corporation but unlike other corporations they wont even give you a good product to KEEP YOU ALIVE at least Medtronic or tandem actually work and its telling that the compliant line is 3 to 4 weeks before a response as they are getting so many at the time of writing. i am stuck with this pump for another 3 years due to me being in the UK. i would strongly advise anyone thinking about this pump to not get it. it sounds shiny and life altering but its marketing BS