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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting its speed and helpfulness in resolving issues. Many people appreciate the prompt responses and efficient solutions provided by the support team, often noting how quickly their problems, such as registration issues or software glitches, were addressed. The overall service is frequently described as great, with consumers recommending both the product and the company. However, some customers were dissatisfied with the product itself, particularly regarding changes to certain licensing models and the removal of features. These reviewers expressed concerns about the app's functionality and the perceived value of their purchases.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Product

Reviewers highlight ambiguous aspects of the product. While many praise its effectiveness for downloading... See more

Response time

Customers generally report satisfaction with response times. Many reviewers highlight prompt and quick... See more

Application

Consumers find the app to be ambiguous. While some reviewers praise it as superb and great for downloading... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent support,... See more

Based on these reviews

Rated 5 out of 5 stars

I've tried a lot of the download clients and some of them work initially but then later with the updates they begin to fail miserably. I've had the YT Saver now for about a year and it never disappoin... See more

Company replied

Rated 5 out of 5 stars

Ty Saver is a really great app for downloading videos and music from your favorite website. affordable and simple to use. Just copy the URL and paste.Done.Nice interface.Best support service that I ha... See more

Rated 5 out of 5 stars

Customer Service was Very Fast to help me when I lost my Registration code. It's honestly surprising. It took a couple tries but I was up and Running again within 20 minutes. Though I don't know who t... See more

Company replied

Rated 5 out of 5 stars

Great Software - great support! I had to reinstall my PC and the reregistration did not work - I sent a mail to the support and a few hours later I got response, that the registration process should... See more

Company replied


Company details

  1. Software Company

Written by the company

YT Saver is a growing technology company that focuses on audio and video solutions, including audio and video downloading, conversion, recording, editing and more. We provide products and services to meet the needs of millions of our customer around the world in the form of programs compatible with Android, Windows and Mac systems as well as several online tools. We are committed to making digital life easier for our users.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!!

Very good software ! Work like a charm. Customer support is also very reliable
Highly recommended !

February 9, 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Martin Fortier,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

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Rated 5 out of 5 stars

very fast and kind respond :)

February 3, 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear sczcsv,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

Rated 5 out of 5 stars

Been a great app!

Been a great app! Customer service is pretty great too! They helped me retrieve my license information after my windows machine died.

February 2, 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Ryan Bordner,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

Satisfactory

Satisfactory after-sales service.

January 30, 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Dzeyu,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

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Rated 5 out of 5 stars

Great prouct

This is a great product! Works perfectly for saving videos, and easy to use. The support team was very helpful by mail.

January 30, 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear anon,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

Rated 5 out of 5 stars

Used to be great

2/13/25: working much better. Great to see a Vendor who responds to feedback here! From 1 start to 5.

1/28/25
Used to be great, but most Youtube videos fail to download now. In the absence of error messages or log files to look at, there's no way to tell why. Developers don't respond to email asking for support either (contact(at)ytsaver.net).

January 28, 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Vern Martin,
I apologize sincerely for the inconvenience caused.

We have released the newest version to fix the youtube download issue, please kindly upgrade then try to download again. And we have sent the email to you, please check it.

Many thanks for your understanding.
YT Saver Support Team

Rated 5 out of 5 stars

A good software to download videos

A good software to download videos, a lot of updates and a great support

June 23, 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Hugimo-kun,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

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Rated 5 out of 5 stars

This an awesome software

This an awesome software. No issues at all.

January 26, 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Leland Mosley,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

Rated 5 out of 5 stars

The rep who helped me with my code was…

The rep who helped me with my code was very nice. Went above and way beyond. Love you!!!

January 12, 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Mark Adonis,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

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Rated 5 out of 5 stars

Excellent product and great customer…

Excellent product and great customer service.

January 13, 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Nick,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

Great software at a great price and the…

Great software at a great price and the support is unbelievable, my problem was solved within an hour and they apologised for the slow reply! superb. Highly recommended.

January 8, 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear customer,
Many thanks for choosing our product,
We're happy to see you're satisfied with the service.
YT Saver Support Team

Rated 1 out of 5 stars

banned from applications

it works but it got me banned from spotify, even though they said on their site

"Generally, it is only illegal to download videos to your devices if the content is copyrighted and you have not obtained permission to make the downloaded contents for business, but it is legal to download videos to your devices for personal use."

I did my ressearch later and found that it's indeed illegal to download musique while trespassing a protection system, which they didn't specify.

January 6, 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear fake,
I apologize sincerely for the inconvenience caused.

You can now directly copy and paste to download Spotify songs. We will soon release a new version to fix this problem, please be patient.

We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@ytsaver.net
Then we will check and help you solve this problem.
Many thanks for your understanding.
YT Saver Support Team

Rated 5 out of 5 stars

Excellent service and great working…

Excellent service and great working product with many good bug fixes and QoL updates. Big recommendation!

December 31, 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Eric,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

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Rated 5 out of 5 stars

Registration error after deleting the program

I've been using the program for a long time, it's great. The friends in the contact department provided solutions to my problems with quick responses.

December 26, 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Tevo,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
YT Saver Support Team

Rated 5 out of 5 stars

The support staff quickly understood my…

The support staff quickly understood my situation and problem and also quickly provided the the required solution. Excellent support!

December 26, 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Edmundo Manasan,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

Rated 5 out of 5 stars

Great program, Great support

Great program. Also had an issue with my license which was promptly resolved by support. Definitely recommend!

December 22, 2024
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Paul Sybrandy,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

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