yugi-market.com Reviews 

317
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the exceptionally secure packaging that ensures all ordered items always arrive in absolute pristine condition. Consumers also highlight the incredible selection of products available, along with the reliable communication and wonderful bonus items provided throughout the entire purchasing journey. Some reviewers were not happy with occasional shipping delays and a noticeable lack of consistent tracking updates. A few people also mentioned experiencing minor delivery setbacks and extended waiting periods, though the support team occasionally stepped in to communicate proactively and resolve concerns.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality and great... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the fast shipping times... See more

Order

Clients share satisfaction regarding their order experiences, highlighting smooth ordering processes and fast... See more

Quality

Consumers find quality to be a source of great satisfaction and delight. Reviewers consistently report that... See more

Service

Users describe positive interactions with service, highlighting professionalism and timely delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with my Black Friday order! Arrived very fast, and packaged with great care to avoid any possible damage. Even included a thank you note with a small gift. Definitely worth checking out if... See more

Rated 5 out of 5 stars

Super easy to navigate website! I placed my order during a sale, and adding items to my cart and checking out was a breeze. The packaging was beautifully done—neat, secure, and included a thoughtful... See more

Rated 5 out of 5 stars

First time using Yugi Market after seeing some videos on Youtube from creators I follow. I was surprised with how quickly I received my product as well as the care that went into the packaging process... See more

Company replied

Rated 5 out of 5 stars

Everything was fantastic with this company. The shipping was fast, everything was packed with care, and exceeded my expectations. Every card was in mint condition. The OCG mystery set was super fun to... See more


Company details

  1. Hobby Store

Written by the company

Your Yu-Gi-Oh! OCG specialized store in Japan. We are aiming to provide the best service we can, with fast and reliable expert & support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

317 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(317)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

Good customer service.

I recently ordered from yugi-market. The shipment was a little late, but everything was explained to me quickly, and I got two boosters as a gift for the inconvenience. This remained relatively correct in terms of shipping time, knowing that I am in France. Everything arrived well protected, and complied with my order.

October 17, 2024
Unprompted review
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Rated 2 out of 5 stars

Beware of Hidden Shipping Costs

Buyers be careful of hidden FedEx costs. I made an order over £150 which should of made me eligible for free shipping, however I was surprised to find a FedEx Invoice saying I owed £61.61 for shipping on top of the £244 I spent for cards.

I attempted to contact Yugi-Market for months, via email and chatbot to no avail whilst FedEx threatened to take legal action.

Overall the cards I ordered were great and handled and packaged with care however the experience was terrible.

March 29, 2024
Unprompted review
Rated 4 out of 5 stars

Great Product Condition, Good Communication

Products arrived in great condition with no damage. I appreciated the company chipping in with an extra booster pack because shipping was delayed. I only took off one star because it took them a few days to respond to an email inquiry about my order and I would have liked a faster response. The communications were, however, thoughtful and I appreciated that they seemed to be written by a human.

July 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Really great

Really great, even got 2free booster because the delivery was "late" (at least more than usual for them). Great way to order cards if you re a collector or play in japan

July 11, 2024
Rated 5 out of 5 stars

Yugioh Cards are SO COOL!

These products were amazing. Cards came in beautiful shiny rarities. Loved the nostalgic Yugi vs. Kaiba anniversary product. Creating a custom deck box was definitely a nice touch. I was amazed that the shipping was so fast too.

July 11, 2024
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Rated 5 out of 5 stars

Great prices

Great prices
Fast shipping
Arrived alot sooner than expected with great packaging to keep items safe
Will do future business with them for all my yugioh needs had the hardest time finding japanese products!

April 3, 2024

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