YuLife Reviews 

913
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers express how much they love the application, describing it as an essential tool that successfully keeps their mind and body active while providing amazing rewards. People frequently highlight the customer support team as truly exceptional, noting that agents are always responsive, professional, and genuinely eager to help with any problems. Reviewers are particularly impressed by the remarkably prompt communication, efficient answers, and effective solutions provided during every single inquiry. Users consistently appreciate the friendly attitude and constant follow-ups from the staff, making their overall interaction smooth and entirely stress-free.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting helpful, friendly, and knowledgeable... See more

Response time

Users describe positive interactions with response time, noting that consumer queries are handled swiftly and... See more

Application

Clients share positive opinions on application, highlighting that the software is amazing, very motivating,... See more

Service

Consumers find service to be positive, highlighting prompt, effective communication and quick answers to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work an... See more

Company replied

Rated 5 out of 5 stars

The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should ne... See more

Rated 5 out of 5 stars

Robyn was amazing! Best customer service Iv experienced in a long time. She solved my issue with ease and was very knowledgeable of how to fix it. She went above and beyond with a follow up and vey fr... See more

Company replied

Rated 5 out of 5 stars

Yu Life is a great asset to our business, and the team at Yu Life are all fab. I would like to say a special thank you to Jade who I contacted via the "chat" function. She was helpful patient and in... See more

Company replied


Company details

  1. Business to Business Service
  2. also in
  3. Human Resource Consulting
  4. Income Protection Insurance Company
  5. Insurance Company
  6. Life Insurance Agency

Written by the company

Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.


Contact info

4.9

Excellent

TrustScore 5 out of 5

913 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(913)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elisabeth was excellent

Elisabeth was excellent. thank you so much

October 1, 2026
YuLife logo

Reply from YuLife

Thank you for giving Elisabeth a shout-out; we've passed your kind comments on ☺️

Rated 5 out of 5 stars

Great way to keep fit and earn

Great way to keep fit and earn

September 22, 2026
YuLife logo

Reply from YuLife

So pleased to hear that you're enjoying your YuLife experience; we love having you in the Yuniverse 😊

Rated 5 out of 5 stars

Nice people and easy to deal with.

Nice people and easy to deal with.

Any questions I have were looked into fast and answered so that I knew what was going on.

September 28, 2026
YuLife logo

Reply from YuLife

Thank you for this lovely review! I'm glad that your questions were answered, and we're always here if anything else comes up :)

Rated 5 out of 5 stars

Keeping you healthy and strong

Easy access good communication and to get you moving and get you healthy and strong 💪 my programme exercise plan was great. Thanks

September 18, 2026
YuLife logo

Reply from YuLife

Thanks for being a great YuLifer 💖 We love having you onboard, and we appreciate you taking the time to leave this 5-star review!

Rated 5 out of 5 stars

Jade was extremely helpful and…

Jade was extremely helpful and supportive. She explained things well.

September 21, 2026
YuLife logo

Reply from YuLife

Thanks for taking the time to give Jade a shout-out in this lovely review! We've passed on your comments, and are delighted to have you in the Yuniverse 🤩

Rated 5 out of 5 stars

Great app!

What a great app this is!
Do your normal daily routine or challenge yourselves. Whatever it is, you can be rewarded for doing what your day entails. An incentive to keep fit and moving.

September 14, 2026
YuLife logo

Reply from YuLife

We appreciate you for leaving this fantastic review 🤩 Have a great rest of your week!

Rated 5 out of 5 stars

the app is amazing and my recent…

the app is amazing and my recent communication with the customer service, Amy in particular was a very good experiance.

September 10, 2026
YuLife logo

Reply from YuLife

Thank you for giving Amy a shoutout in this lovely, 5-star review! Your kind words have been passed on 😊

Rated 5 out of 5 stars

Great customer service

I had a very speedy response to my query, explaining everything and clarifying an issue for me.
The adviser was very friendly and polite. Excellent service. Thank you.

September 9, 2026
YuLife logo

Reply from YuLife

So pleased to hear that everything was explained for you. We appreciate this 5-star review, and hope you have a lovely end to your week 🤩

Rated 5 out of 5 stars

Found customer service very good robyn…

Found customer service very good robyn was fantastic and explained really well what to do .

August 18, 2026
YuLife logo

Reply from YuLife

Thank you for taking the time to leave this review and give Robyn a shoutout. We love having you in the Yuniverse ☺️

Rated 5 out of 5 stars

FIVE STARS!!!

FIVE STARS!!!
"I am writing to share some feedback regarding the outstanding support I received from Fernanda. She demonstrated exceptional communication skills, deep product knowledge, and true professionalism. Fernanda didn't just solve my problem; she anticipated my next questions and ensured I had everything I needed before completing the interaction. She is a massive asset to your customer service team."

September 2, 2026
Rated 5 out of 5 stars

Robyn was amazing

Robyn was amazing! Best customer service Iv experienced in a long time. She solved my issue with ease and was very knowledgeable of how to fix it. She went above and beyond with a follow up and vey friendly chats.

August 13, 2026
YuLife logo

Reply from YuLife

Thank you for this lovely review, and for giving Robyn a shout-out! We've passed your thanks on ☺️

Rated 5 out of 5 stars

Enjoyed all of the challenges.

Enjoyed all of the challenges. Great app. Many hours of enjoyment.

August 10, 2026
YuLife logo

Reply from YuLife

It's great having you in the Yuniverse! So glad that you're enjoying it 💖

Rated 5 out of 5 stars

Amy was very helpful

Amy was very helpful. Finally resolved.

August 7, 2026
YuLife logo

Reply from YuLife

Thank you for leaving this five-star review for Amy! We love having you on board 🤩

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Explained exactly what I needed to do to rectify the issue I was having. Set a reminder to check in with me a few days later to check what they had suggested had worked.

August 11, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look