YumeTwins Reviews 

3,115
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the items received, often highlighting their adorableness and practical utility for everyday use. Many appreciate the curated collections, which often feature established brands like Sanrio and Pokémon, offering unique and fun surprises. People also enjoy the well-thought-out themes of the boxes, making each delivery an exciting experience. However, some customers also noted that the specific items or themes in certain boxes were not always to their personal liking, with a few feeling the contents did not meet their expectations for value.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the items for being colorful,... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products and packaging.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a good experience with this box. Comes on time every month and they diversify their goods while remaining in the realm of aesthetically kawaii items. Adore the fact they partner with establishe... See more

Rated 5 out of 5 stars

The January Gyaru box was to die for. I love the Gyaru sub-culture and I love every style. Each item will definitely get used. I most love the Face keychain I recieved and the PuyoPuyo Sanrio tape, es... See more

Rated 5 out of 5 stars

It's always a fun surprise to see what you get. Each item is unique and very adorable. I love everything that I get and can easily incorporate it into my life.


Company details

  1. Shopping & Fashion

Written by the company

YumeTwins is a kawaii box subscription from Japan! Bringing you kawaii items such as anime plushies, Rilakkuma, Sailor Moon, cute kawaii stationery and more!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,115)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

worth it! so cute

i was afraid this was going to be cheap stuff with a high price but i actually really like everything i got! the my melody tote bag i got as a bonus for committing to a year long subscription is literally perfect <3

December 7, 2022
Unprompted review
Advertisement
Rated 4 out of 5 stars

super cute

All the stuff is super cute! I wish I'd gotten the cup with the lid tho! Also, I wish there was more variety, I ended up with two Kirby things. Although the alternative was two Pokémon things... either way a little more variety would be great.

November 19, 2022
Unprompted review
Rated 4 out of 5 stars

Yumetwins box

The items themselves are awesome! Super cute, great quality and there is a variety of goods. It was a pretty good experience overall, the costumer service was a bit lacking this second time I bought, but because they had a weird problem were my emails didn’t reach and I needed to contact them directly in the page. Apart from that the process of shopping is easy and the products are cute.

November 17, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Perfection with the smallest gripe

I just love the sneak peaks at what i could get in my box and once payment has gone through just days later my box arrives full of amazing things...i can honestly say for the few months i've been getting it not a single month has dissapointed me...i think my only gripe is that only new customers get to use codes to redeem extra stuff and not those of us already subscribed missing out on things that are being offered to newbies in the same box

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Long shipping is worth the wait

I really love the cute things that I get in my YumeTwins box every month. I really look forward to each new box; the boxes are sometimes a little slow to dispatch, but always worth the wait.

October 31, 2022
Unprompted review
Rated 4 out of 5 stars

Nov 2022 YumeTwins Box

i got the november box 2022 and its so cute its just the card holder is so big, id love to use it for my ID but im itll just get in the way😭 it slays tho cant wait for next months xx

October 28, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

So happy with the box!

So happy with the box!! Love everything about it!! Good material, soft plushies and perfect size! Got this for my birthday and I’m so glad!! Arrives really quick once shipped, and it’s definitely worth the wait!

October 24, 2022
Unprompted review
Rated 3 out of 5 stars

Too pricey....

I love the boxes and have been getting them off and on since 2016, however lately the charge through customs is making me rethink the subscribtion as although the items are cute I dont think their almost 80 dollars month cute 🙃

October 18, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Suuuper cute little Halloween package!

Suuuper cute little package! I'd been waiting with bated breath for this to arrive, and I was very excited because it was for my favorite holiday, Halloween! All of the goods that came inside were adorable and made me even more excited for the season. I've hung the Cinnamoroll macaron puch as a Halloween decoration on my door, to happily greet any visitors and trick or treaters who stop by. Also: the Sailor Moon bonus goodies were my favorite! I've loved Sailor Moon since I was a child, and having little hints of it decorated throughout my home makes it feel even cozy. All in all, a wonderful little care package and I would highly recommend it to anyone who loves kawaii culture and wants to kawaii-fy their life a little bit! 💖

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

So many cute and useful things that is always on theme. Loved the Halloween plush and mold so much😍

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

Nyan Nyan Plush! Simply Kawaii, Even My Cat Loves It!

Happy Halloween Yumetwins Box has arrived! I enjoy receiving surprises and the feeling of anticipation is what made me excited. The box was shipped out on 11th Oct and I received it today (12th Oct)! I now own my first Yumetwins Magical Nyan Nyan exclusive plush! It looks so kawaii and I like its mochi-like texture so much! I really hope to see Nyan Nyan fully body plush in the future box! Meow~

October 12, 2022
Unprompted review
Rated 4 out of 5 stars

Halloween box

Although they changed the dates to when the new boxes were shipped out I was still pleasantly pleased with the contents I got. I got 5 items including a plush, a plush bag and a cooking mold. I also love the informative booklet that comes with box. Although a little pricey they have loads of deals on. But it's only a deal if you pay for it all upfront which is a shame.

October 11, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Halloween Fun Box

Once again, squeals of delight were heard when the box was opened. Magical Nyan Nyan was quickly claimed by my son, and the Cinnamoroll Halloween Macaron Pouch went to my niece. Another niece claimed the Sailor Moon keychain. The Mofusand Cat postcard, though, generated discussions and heavy negotiations. Many yummy snacks and meals are planned around the cat shaped silicone mold. Another wonderful box!!

October 9, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look