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Rated 5 out of 5 stars

Overall its been a great experience as i have been using their platform for roughly 4 years now and whenever i had an issue it was promptly resolved as long as i clearly stated the problem. Great pla... See more

Company replied

Rated 4 out of 5 stars

There might be difficulties in using the system from time to time, but the service is excellent, really quick and helpfull! What it needs to receive the fifth star? Publishing could be a little ea... See more

Company replied

Rated 1 out of 5 stars

False available files Before you create your account, the website says that, you can download books or files that you need just creating an account. When you create it and you access, then the websit... See more

Company replied

Rated 5 out of 5 stars

Never had an issue with the service. We work with many clients and sometimes set them up with services on our onboarding. When we noticed a charge for a past client who doesn't use the service anymo... See more

Company replied

Company details

  1. Media & Publishing

Information provided by various external sources

Yumpu.com - Your Magazine Publisher. World wide ePublishing Service. 18M Documents from over 220 Countries. Web and App Readers. Publish for FREE.


Contact info

  • Gewerbestrasse 3, 9444, Diepoldsau, Switzerland

  • yumpu.com

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

SCAMMERS

I’ve tried to cancel my membership for past 7 days. My password which I have written down don’t work. I’ve emailed them as the reset password link don’t work. They told me to pay over 200 US dollars. I’ll be sending it to ombudsman

January 23, 2023
Unprompted review
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Rated 1 out of 5 stars

I want to delete my account

I want to delete my account, however I have been logged out and whenever I try to login again I must choose a payment method, however I do not want to pay anything as I do not even want an account!

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

Superb

Superb. I found a research paper I was looking for and within minutes I was able to access this.Thanks!

January 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Digital transformation = Yumpu

The product has helped us a lot in the digital transformation. In addition, the customer support was very competent and helpful. Had a lot of trouble with ISSUU. Switch to Yumpu was the best decision we could have made.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Fast, Faster, Fastest

Fast, faster, fastest uploading... My first magazine (Wellerism - magazine of speculatives and shenanigans) was easily accepted by the system... More power to the brains behind yumpu!

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use, excellent final images and publication is already attracting interest

November 22, 2022
Unprompted review
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Rated 1 out of 5 stars

YUMPU.COM does not reimburse you. Bad Customer care

YUMPU.COM is clearly NOT an American Company. It is based in Europe, so as usual they have a bad customer care . Actually are two days I am in chat with someone named , From Vienna , Austria. I asked him for a reimbursement as I am not satisfied with product. YUMPU does not provide any real advantage on indexing PDF and I have problems as for some PDF i upload they make to different copies with different links both available on the web. For google this will be flagged as plagiarism. But no way , I have asked them to cancel and reimburse the money paid for an annual subscription billed the same day of the end of my trial. Mr from Vienna, Austria has contacted me 2 days after week end telling me this :

My user ID : 118895804

From :..

" Hello,
I am sorry but your cancelation is too late, you have chosen the annual subscription and did not cancel in the trial period.
Best regards,"

This is what happens when you make business with a NOT american company. You can't still trust in their service. Ancient world , bad standards , no startup culture . Every time I end a trial and got billed if i dislike a service and request 100% reimbursement I receive a positive feedback from whatever it is the american service / provider I contact. In that case clearly is not possible as the company is in Europe. Bad service and all the day the messages sent via chat appears as " not seen yet". Also the clear idea that no one from customer care is active on trustpilot show the bad profile of this company.

About the issue I can trust in ISSUU , same PDF uploaded , no wrong duplicates and more indexed PDF on google. I will start a reddit POST on that company if they will not reimburse me the 100% and then Linkedin and so on. Just stay away from YUMPU.COM.

November 12, 2022
Unprompted review
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Rated 1 out of 5 stars

Don’t sign up for Yumpu

Don’t sign up for Yumpu! They are a Very dishonest company. I used the free subscription couple of times in the past, I haven’t used my account for 2 years and I suddenly got an email that got directly to my spam box from a lawyer that is chasing me to pay a debt for their subscription that I haven’t even used. I feel like I’ve been scammed, this is highly disappointing

October 13, 2022
Unprompted review
Rated 3 out of 5 stars

More clear instructions.

Yumpu is really useful, but I don't know how to create my own magazine but not share it with anyone, like only I can see it. So it's sort of a private magazine. I'd suggest Yumpu to give us more clear instructions and tours but keep it short and simple.

September 20, 2022
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