Zajel Flower & Gift Delivery Reviews 2

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Zajel is Jordan’s trusted online flower & gift delivery service, helping people across the world connect with their loved ones back home. Founded with the mission of making every occasion special, Zajel offers a wide range of fresh flowers, elegant arrangements, luxury gifts, perfumes, chocolates, and custom surprises — all delivered with care in Amman and across Jordan. What makes us unique is our deep understanding of the emotions behind every gift. Most of our customers live abroad and rely on us to send love, appreciation, and joy to family and friends in Jordan. That’s why we ensure a seamless experience: from easy online ordering, to same-day delivery in Amman (including a 2-hour express option), to safe midnight surprises, every detail is designed to bring happiness to both the sender and the recipient. Our dedicated team goes the extra mile by sharing live updates, sending greeting cards with each order, and carefully handling every arrangement. Beyond flowers, we also specialize in gift baskets, branded perfumes, cakes, and custom-made orders upon request. At Zajel, we believe that gifting is not just about the product — it’s about the feeling it creates. With thousands of successful deliveries and returning customers, we are proud to be part of life’s most memorable moments. Zajel – delivering love, joy, and memories across Jordan.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Late and bad quality

They said the order willbe delivered between 4-8pm it arrived 8:30. And if you wanna get fast delivery you pay 15 jds? What a joke! Flowers were almost dead!! Honestly this is a waste of money I'll never deal with them again.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Late orders/Wrong items

They were super late with the first order's delivery.
Tried them again but they sent the wrong item in the second order. They quit responding to messages and won't do anything to fix the issue.
I was planning to keep using their services but never again i would deal with Zajal in Amman Jordan again.

Would NOT recommend. Stay away and try other companies.

November 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look